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Jamie's Italian

26 Lendal, York YO1 8AA, England
07736929441
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Overview
  • Excellent34%
  • Very good24%
  • Average20%
  • Poor14%
  • Terrible8%
Travellers talk about
“meat plank” (33 reviews)
“pasta dishes” (56 reviews)
Open Now
12:00 - 22:30All hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
26 Lendal, York YO1 8AA, England
All Details
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Reviews (2,969)
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1 - 10 of 2,916 reviews

Reviewed 3 days ago

Table booked for 7.30.pm Waitress faffed around preening tables in and almost empty restaurant. We were told that if we were not there the table would be given away after 15mins. Seating for 50+ only 6 in the place. Waitress still preening empty tables. Came...More

Thank Bob G
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded yesterday

Dear Bob, Thank you for taking the time to leave us some feedback. I am very sorry to hear that you did not have a great experience with us and I would appreciate the opportunity to investigate this further for you. May I trouble you...More

Reviewed 5 days ago via mobile

Visited second time , but will probably try elsewhere next time as the experience was a little under whelming . On arrival for a 830 table we were told to wait in the bar area. We bought drinks. I asked for Hendricks gin, but was...More

Thank Sootie1
Reviewed 1 week ago via mobile

Visited tonight for a birthday meal, and was pleasantly surprised. The food was delicious and our waitress (we didn't catch her name but she had red hair) was really helpful and friendly! Will certainly be visiting again!

Thank Alice R
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 5 days ago

Hi Alice, Thank you so, so much for taking the time to review us. We will share your feedback with the team and hope to see you again very soon. Happy birthday again! Best wishes.

Reviewed 1 week ago

During my visit with two other friends on Saturday 9th Spet 2017. We arrived a little early so ordered drinks which I must add was rather expensive @ £7.45 for a glass of wine. We was taken to our table at the given time and...More

Thank Sunnysuzie-21
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 days ago

Hi Sunnysuzie-21, Thank you for leaving a review. Sorry to hear that your experience seems to have gone so horribly wrong. As you can see from our reviews, this is in no way typical of our food and service. Please contact me with your TripAdvisor...More

Reviewed 1 week ago

Came here for lunch with my partner whilst out in York shopping and we were really impressed with the food, it tasted great, was really well presented and was well priced. The restaurant itself was clean and tidy and well decorated. The staff were friendly...More

Thank Mikey_P7
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 5 days ago

Hi Mikey, Thank you so much for this great review! We are so happy you enjoyed everything and had the kind of meal and service we work so hard to deliver. We are already looking forward to serving you again. Thanks again!

Reviewed 1 week ago via mobile

The staff were attentive and very friendly , however the food was just acceptable and the table we were sat at was way too close to.the couple they sat next to us, i had to move my bag so she could sit on the bench...More

Thank Sue E
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi Sue, Thank you very much for your review. I am glad to hear you received great service and enjoyed the food. However, I am sorry you did not enjoy the table you were at. We do have a large variety of tables including, booths,...More

Reviewed 2 weeks ago via mobile

Decided to try Jamie's again, as hadn't been for a while. Very disappointing. Food was acceptable but service was appalling. Most tables registered complaints, which kept the restaurant manager busy. Not sure if we will be back in a hurryMore

Thank Andrew P
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi Andrew, Thank you for your review. It is disappointing to hear that we were not able to make it right for you on the night. On occasion things can go wrong in a restaurant and it tends to have a 'snowball' effect. This is...More

Reviewed 2 weeks ago via mobile

Jamie's is centrally located and quaint but not really worth a visit. The food is average at best, except for the pizza. The pizza really was good! The pasta dishes were either way oversalted or way underseasoned. With so many other choices in York I...More

Thank Amber A
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi Ishinmiso, Thank you for the review. Great to hear you enjoyed the ambience and the pizza, however it is disappointing to hear we didn't get your pastas quite right. I hope we were able to remake these for you to ensure they were perfect....More

Reviewed 2 weeks ago via mobile

It can be hard to avoid chain restaurants in big cities, but I guess if you have to visit one, you know what you're getting at Jamie's. We were quite a large party - but the staff catered well for us, keeping the drinks topped...More

Thank GlyndwrThomas
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi there, Thank you very much for taking the time to leave a review. It is great to hear we looked after your large table so well - as I am sure you know this can be a challenge! We hope you do come back...More

Reviewed 2 weeks ago

Had eaten here a few times before and thought it was ok. This time we were surprised by the slightly clueless service, very small portions, and tired food. For example, the ravioli amounted to 7 pieces. The child's "large" portion was smaller than most kids'...More

Thank Khattab_Towers
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hello, Thank you for taking time to leave feedback, we appreciate all feedback and do take it on board. I would be very keen to hear from you directly, if possible. You can contact me at liz.burton@jamiesitalian.com if you would be willing to get in...More

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Questions & Answers
Angela B
26 December 2016|
AnswerShow all 4 answers
Response from Andrew D | Reviewed this property |
Park and ride is easier option.
0
Votes
Chris T
13 December 2016|
AnswerShow all 2 answers
Response from Chris T | Reviewed this property |
For a man who owes his success to his persona as a "man of the people" Jamie Oliver should really be doing something about this. However, I'm beginning to suspect that he's reached a position where criticism and complaints... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$27
Meals
Lunch, Dinner, Brunch, Drinks, After-hours
Restaurant features
Highchairs Available, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
Sunday
12:00 - 21:30
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:30
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 26 Lendal, York YO1 8AA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: 07736929441
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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