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Madhatters Coffee & Cakes

13 Stonegate, York YO1 8AN, England
+44 1904 641074
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  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“scones” (37 reviews)
“cake” (40 reviews)
“sandwich” (24 reviews)
Restaurant Hours
Cafe, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
13 Stonegate, York YO1 8AN, England
All Details
Write a ReviewReviews (338)
Traveller rating
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1 - 10 of 333 reviews

Reviewed 2 weeks ago via mobile

Couldn’t face the queue at Betty’s so we came to Madhatters. Great coffee and scrumptious cake!! Thanks

Thank jamesjhyde
Reviewed 11 October 2018

This place is like a little dolls house complete with leaning floors which was an experience in itself. The decor is lovely very in keeping with the building, there's lots of little quirky things to look at all the way up. Now, the cafe. It...More

1  Thank Heart200018
Reviewed 30 September 2018 via mobile

Unexpected treat in the middle of a bustling York one of the best views of the Minster I've seen with fantastic original features. I had a vanilla milkshake it said it was thick on the menu and it really was, absolutely divine. Decided to be...More

Thank LH0310
Reviewed 24 September 2018 via mobile

We came here last week for a quick coffee stop. We have been before but had heard it had closed down then 're opened as a cake shop so we came to see what it was like. The cakes were soo nice, I got a...More

Thank Toni D
Reviewed 7 September 2018 via mobile

Was recommended as an alternative to Betty’s Tea room as the queue there was too long. Unfortunately The Teddy Bear Tea room was disappointing. The shop entrance was inviting and had lots of beautiful stuffed teddy bears but the cafe is up 3 flights of...More

Thank 477debbie
Zolborn, Manager at Madhatters Coffee & Cakes, responded to this reviewResponded 9 September 2018

Hello. Thank you for your disappointing review. You have reviewed a business that does not exist, so I feel you have judged us unfairly on what you were EXPECTING rather than what we offer. The new place upstairs is called Madhatters Coffee & Cakes and...More

Reviewed 19 August 2018 via mobile

Came in here for tea around mid morning with my mum. It is the first time we have visited and it was lovely. Just teas, coffees and soft drinks with a great selection of cakes on offer. Lovely place with info about the history of...More

Thank miguelgN408GP
Reviewed 14 August 2018 via mobile

My mum and I come here all the time, the servers are lovely and their breakfasts are delicious! Will be back again!

Thank Lizzie W
Reviewed 28 July 2018 via mobile

Loved the shop went every day till holiday was over Very lovely ppl running it and a lot to choose from

Thank Christina Victo... F
Zolborn, Manager at Madhatters Coffee & Cakes, responded to this reviewResponded 29 July 2018

Thank you so much for the lovely review :-) We are really glad you enjoyed it :-)

Reviewed 23 July 2018 via mobile

Researched this place and was looking forward to taking my 4 year old. Went into the bear shop today to be told it's closed down! A handy note on the website would have been helpful.

Thank Kate F
Zolborn, Manager at Madhatters Coffee & Cakes, responded to this reviewResponded 23 July 2018

We can only apologise for any inconvenience caused. We will take the website down in due course. I did mention we had put notices up on the internet and apologised but you said you didn’t use the internet. Ironic that you are on tripadvisor.

Reviewed 22 July 2018 via mobile

Lovely quaint tearooms situated within the shop. Very nice ice creams aerved here as well as pots of teas , coffees and soft drinks. Lovely staff.

Thank elizablue
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Ask a question
Questions & Answers
10 April 2018|
AnswerShow all 2 answers
Response from Zolborn | Property representative |
Hi Brian, we can cater for up to 40 people. Possibly more, depending on table plan etc. How many people are in your group?
Julie D
12 March 2018|
AnswerShow all 2 answers
Response from Ann H | Reviewed this property |
I'm sorry I don't know the answer to this. Perhaps you could call the tea rooms and ask them the question.
Louise B
23 January 2018|
AnswerShow all 2 answers
Response from Zolborn | Property representative |
Hi there, we don't i'm afraid.
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Child-friendly, Kids, Special Occasion Dining, Local cuisine
Location and Contact Information
  • Address: 13 Stonegate, York YO1 8AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 641074
  • E-mail
Coffee and cake stop housed in the fantastic Stonegate Teddy Bear shop. Serving homemade cakes, high quality shakes, locally sourced coffee, cold drinks and beautiful loose leaf teas.
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