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4 Saint Denys' Road | Coppergate Shopping Centre, York YO1 9WY, England
+44 1904 625582
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  • Excellent49%
  • Very good20%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“ravioli” (11 reviews)
“panettone” (3 reviews)
“bread oil” (3 reviews)
Closed Now
All hours
Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
££ - £££
4 Saint Denys' Road | Coppergate Shopping Centre, York YO1 9WY, England
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Reviews (272)
Traveller rating
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Time of year

1 - 10 of 272 reviews

Reviewed 2 days ago via mobile

So I often pop into a number of the carluccios outlets to grab a cake when I'm passing. But aswell as getting my cake fix I was desperately looking for a cake box to put some macaroons in. Daniel came to my rescue and gave...More

Thank Sarah F
Reviewed 3 days ago

Very disappointing chicken , apricot, pine nut salad , wet warm bits of chicken , tiny bits of dried apricot and a few pinenuts , very unappetising looking . I had chosen the venue too . Coffee was nice !

Thank _tonyhobbs2
Reviewed 1 week ago

We had the lunch menu, goats cheese & beetroot salad for me & spaghetti bolognaise for my daughter, which was delicious. Staff were very attentive.

Thank Elena B
Management response:Responded 6 days ago

Hi Elena B Thank you for the lovely review. Tony

Reviewed 2 weeks ago

Took my 2 yr old GSon for breakfast, our waitress Jenny was brilliant.....crayons n colouring passport first thing to arrive! Excellent kept him happy n busy the whole time we were there.....Jenny was attentive and lovely with little one, excellent service n food really good.More

Thank Diane H
Management response:Responded 2 weeks ago

Buongiorno Diane H Thank you very much to take some time to leave us such a nice review .....Jenny will be amazed to hear that you enjoy your time in our new restaurant in St.Hellen Square . Your review is making both restaurants happy cause...More

Reviewed 3 weeks ago

This was the first time we had visited Carlucci's in York. We both had a pasta dish with tiny spinach fritters and a courgette sauce. The pasta was cooked perfectly al dente and the dish was outstandingly good. Our waiter made us feel very welcome...More

Thank Jill S
Management response:Responded 2 weeks ago

Caio Jill The giardinera is an amazing dish and one that Antonio created in the early days of the company but has remained popular ever since. It is also one of my favourites! I'm delighted that you enjoyed the whole experience and thank you for...More

Reviewed 3 weeks ago

Came across this restaurant by chance, beautiful setting friendly staff a a beautiful meal. Would recommend it.

Thank Pauline A
Management response:Responded 2 weeks ago

Hi Pauline Thank you for the review, it is very kind. Tony

Reviewed 4 weeks ago via mobile

My friend and I visited the restaurant within Fenwick store and were very well looked after by Daniele. He could recommend what to order and we were not disappointed. Great to hear an Italian praising Italian food. Thanks for looking after us Daniele. We will...More

Thank Musicalmags
Management response:Responded 3 weeks ago

Ciao Musicalmags thank you very much for you visit and comment...we are very happy to hear about your positive experience with us ....we are passionate about Italian food !!! hope to see you very soon Arrivederci! Daniele

Reviewed 4 weeks ago

Stopped here for lunch when in York having had some excellent meals in other Carluccio's. The restaurant wasn't busy but the waitress seemed to be in a hurry. Although she said all the right things, there seemed to be little sincerity in them. We started...More

Thank awelltravelled23
Management response:Responded 3 weeks ago

Dear Awelltravelled sorry to hear about your experience ...we love to give the best to our customers but unfortunately doesn't seem that we were good enough on this occasion . if you have any more feedback please send it to us at fenwickyork@Carluccios.com because we...More

Reviewed 4 weeks ago

Very noisy, turn down the music and ask staff to work calm, 2 breakages in half hour,rushing staff, unsure who is in control. People talking loudly to communicate.More

Thank Laurence E
Management response:Responded 3 weeks ago

Hi Laurence thank you for your feedback ...I would like to investigate about your experience with us here in Fenwick, please send your detail on fenwickyork@Carluccios.com so we can get in touch. I'm very sorry to think that we spoilt your visit with us ,we...More

Reviewed 4 weeks ago via mobile

This restaurant is in a lovely location to stop for a bite to eat whilst shopping. The restaurant is really child friendly, we had two young children with us and they were kept entertained. The food and service was excellent, we'll definitely be back!

Thank eating3
Management response:Responded 4 weeks ago

Hi eating3 Thank you for the great review, its great to hear you enjoyed the visit. Tony

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Questions & AnswersAsk a question
Gerry F
How do you get in if you are a wheelchair user please?
25 February 2017|
Answer Show all 4 answers
Response from Sally C | Reviewed this property |
Hi, there is a lift. Plus a new restaurant just opened in York opposite Betty's
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
11:00 - 17:00
09:00 - 17:30
09:00 - 17:30
09:00 - 17:30
09:00 - 17:30
09:00 - 18:00
09:00 - 18:00
Location and Contact Information
  • Address: 4 Saint Denys' Road | Coppergate Shopping Centre, York YO1 9WY, England (Formerly York, Fenwirk)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 625582
  • E-mail
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