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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£10 - £25
CUISINES
American, Steakhouse, Barbecue, Bar, Grill
Special Diets
Gluten Free Options
View all details
meals, features, about
Reviews (308)
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308 results
Traveller rating
215
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35
21
13
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Time of year
LanguageEnglish
Traveller rating
215
24
35
21
13
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All reviews brisket frozen custard cowboy steak corn dogs mac cheese frickles fries burnt ends pudding donuts cake indoor cinema smoke house american food and sang happy birthday birthday meal food was amazing
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Reviewed 3 days ago

Left a review regarding the ultra condescending manager and the repeated mistakes in supplying what was in my opinion a simple menu item. Received the obligatory reply asking me to reply via email as they would like to discuss further my remarks, which I did...including my initial review and awaited a reply, Reply never came, just another example of the customer service which I am beginning to think is the norm, well done !!!!!More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded yesterday

Hi Robert, Thank you so much for your feedback. Our general manager, Colin has dropped you an email and we look forward to hearing from you soon. Best wishes, Emily

Reviewed 6 days ago via mobile

I love this place! Feels very American which is kind of fun They bring out popcorn to your table whilst you wait for your food Can get very busy so book before visiting if you can Beautiful food and meat Portions are huge so you...will definitely leave full and needing to go home to nap it off!More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 5 days ago

Hi Mollie B, Thanks for taking the time to leave us a fantastic review. Glad to hear you enjoyed visiting us and especially our Brisket and our little bags of popcorn! We hope you had a great nap once you got home and we can't...More

Reviewed 6 days ago via mobile

Had mac n cheese ,was superb,but...music is soooo loud,not busy as weekday dinner ,pricey drinks ,lady waitress is nice ,would come again but ask for quieter area

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 6 days ago

Thank you for your review! We are so glad to hear that you enjoyed your meals with us and the team took good care of you. We hope to see you again soon! Kind Regards, Colin

Reviewed 1 week ago

We supported our client to come here on Sunday. He is a wheelchair user and needed a blended diet which we informed them before our arrival. We were so impressed with the service and the care they took when blending his food and how it...was presented. We really enjoyed it and will definitely be back. Thank you for your kindness.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 1 week ago

Hi There, Thank you for taking the time to leave us your 5 star review! It is so lovely to hear how much you all enjoyed your visit to us and the team looked after you. I will pass along your comments to the team...More

Reviewed 1 week ago

Cancelled our booking as said we didn't pay deposit when deposit wasn't asked for when placing booking. Luckily they had the space. Food - Well, Muffins are barely toasted. They use the most cost efficient cheap cheese you could find. They give you 3 large...pancakes in a pancake meal yet don't supply even a small pot of Syrup. Cost cutting red flags all over the shop. Waffles on the kids plates were more like an Ice cream sundae wafer, dry. Our bill was north of £150. Oh yeah, on top of this, kids are given their good on hot plates (mock frying pans) that they use to keep food warm and don't warn you. Or atleast the staff member we had didn't. Customer service was a 6/10 at best and that's only because the fellow who took our order had manners. The rest of you were just poor.More

Date of visit: May 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 1 week ago

Hi there, Thanks for leaving us a review. I believe one of your party has been in touch with one of our managers Emily. Best Wishes, Jo

Reviewed 1 week ago

Couldn’t have asked for a more perfect meal, the food was amazing and the staff were really attentive, nothing was too much trouble. Will definitely be visiting again.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 1 week ago

Hi 308chloej, Thank you so much for taking the time to leave us your feedback. It is so lovely to read that you had such a positive experience with us and we cannot wait to welcome you back soon. Best wishes, Colin

Reviewed 2 weeks ago via mobile

Not happy with how they put a tip at the end of the bill without asking service was good atmosphere was good food was good experiences good Just how they snook that on the end of the bill

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 2 weeks ago

Hey Andrew T, Thanks for leaving us a review. We're glad to hear you enjoyed the food and the atmosphere. The tip jar is completely discretionary, so if you do visit again, you can just ask for this to be removed. Best Wishes, Colin

Reviewed 2 weeks ago

really disappointed to be honest we went to the derby one for my wife's birthday and the staff and experience was amazing in every way, they went out of there way to make her feel very special this one in Nuthall was the opposite when...we took my autistic son for his 14th the staff look unhappy to be there and you wouldnt of even knew it was my sons birthday even though i explained it all on the booking wont be going again now which is a shameMore

Date of visit: May 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 2 weeks ago

Hi James, I am disappointed to hear that you didn't enjoy your recent visit to us and I will pass your comments along to the team. If you wish to discuss your experience further please send an email to hello@hickorysnuthall.co.uk for a manager to get...More

Reviewed 2 weeks ago

Very expensive and a 7.5% tip is expected , I know you can ask for it to be removed but I think that's the plan so you don't feel embarrassed to ask for it to be removed, they could ask you when you order, This...isn't America, more offers would be goodMore

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 2 weeks ago

Hi Simon, Thank you for your feedback, we will pass your comments along to the team. We hope to welcome you back again soon. Many thanks, Colin

Reviewed 3 weeks ago via mobile

We had dinner with friends at Smokehouse, food is excellent, would recommend the ribs & brisket from the smoke menu. The service was slow, we waited over 1 hour for the food, but once received as I said it was excellent & the team give...us free drinks due to the delay, we would recommend & return as we had been several times beforeMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 3 weeks ago

Hi there, Thank you for your review. I am happy to hear that you enjoyed your meals with us and that the team took great care of you despite the wait time! We look forward to seeing you again soon. Many thanks, Colin

Reviewed 15 April 2024

Visited here for dinner last weekend and really enjoyed it. The food was great, lovely ribs and the steak was cooked just right. Place is big with a good atmosphere and the staff are really friendly and attentive. It was our first visit here but...won’t be our last.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 15 April 2024

Hi Chris, Thank you for taking the time to leave us your feedback. I am pleased to hear you enjoyed your first visit to our venue! We always look after everyone who walks though our doors. Hope to see you all again soon. Colin

Reviewed 15 April 2024

Had drinks & dinner here last weekend with friends & family - 4 Adults & 4 Kids. I have got to say the staff here are easily the best Staff I have EVER experienced at any Restaurant outside of a 5 Star Hotel. The staff...were just amazing; fun, friendly and more than accomodating. Food was good, our kids loved the place and all in all we had a fantasic time at Hickory's. We will be back and that is a certainty.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 15 April 2024

Hi there, Thank you for your review! I am so happy to hear that you all enjoyed your meals with us and that the kids had a wonderful time :) I will pass your comments along to the team and we look forward to seeing...More

Reviewed 14 April 2024

This is the 2nd consecutive time my wife's salad has been served without avocado, as a vegetarian this is the main reason she choses the salad, once maybe a mistake but twice in succession ???. I must say the service by the floor staff was...exceptional and the couldn't do enough to help and were very apologetic for the error, the manager on the other hand was ultra condescending, let me tell you that my wife is not now or will ever be your sweetheart and has eyesight good enough to see the lack of main ingredient despite your claim that it had been cut very fine. This so called manager is the reason why we will never use this restaurant againMore

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 15 April 2024

Hi Robert, I am disappointed to hear about your recent visits to us. Please could you send an email to hello@hickorysnuthall.co.uk for me to reach out to discuss your experiences? Many thanks, Colin

Reviewed 9 April 2024 via mobile

Great food. Great service. Even tho very busy food was served quickly. . Waiter Tich was great. Served with a smile . even sang Happy birthday.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 10 April 2024

Hi there, Thank you so much for your lovely review! We're so glad you enjoyed your visit to us and we cannot wait to welcome you back again soon. Best Wishes, Colin

Reviewed 7 April 2024 via mobile

Came for lunch before heading home having spent the night in Nottingham. Was really excited to visit hickory's given positive reviews and we love a smokehouse. Great smell outside, so many tasty looking dishes coming out the kitchen. We opted for the sharing platter so...we could try a bit of everything. Presented well but majorly disappointing. Jacob's ladder was spot on but the rest was just dry, it really was just dry.. The brisket, the ribs, the cornbread. Dry dry dry. As if they has been sitting around for some time before being served. Very under whelming to be honest. And with the bill coming in at nearly £80.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hickory's Smokehouse, General Manager at Hickory's Smokehouse Nuthall, responded to this reviewResponded 8 April 2024

Hi, Thank you for taking the time to leave us your feedback. I am disappointed to hear that your food was not up to out usual standard. Feedback like this is important, I will pass this onto the team to use for future development. We...More

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Questions & Answers
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bettyloub2021
6 November 2022|
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Response from Julie B | Reviewed this property |
Whats that?
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Sightseer64642548532
17 August 2022|
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Response from GREENY1972 | Reviewed this property |
Don't think that they are allowed inside but yes definitely in the outside seating area
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HICKORY'S SMOKEHOUSE NUTHALL, Nottingham - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Hickory's Smokehouse Nuthall

Yes, Hickory's Smokehouse Nuthall is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hickory's Smokehouse Nuthall is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 5