feel awful, as i am a manager of a cafe, and understand that mistakes can happen. we came here for my best mates birthday, and we were so excited to come here! the staff was lovely, and the overall atmosphere was too. we ended up...waiting an hour just for our appetisers (i think our order got lost or something) staff were very apologetic and after she addressed the issue i think we were only waiting 15 mins after that. all our starters was lovely, and at that point we were all very excited for our mains. the mains came, and my friends both had the sticky sweet chilli chicken, i had lamb shank. the food again was nice. at this point we had to rush our mains as we had 2 hours of free parking, and the mains came out with about 25 mins to spare. the bill came to around £134 including 10% service charge which i don’t mind paying, but i think we were quite disappointed that there was no offer of another round of drinks, or our drinks or something knocked off the bill due to us waiting for so long. there was at least 3 groups who came after us and had left before we had our main. I’m not expecting free food, and would not mention at the time as from experience, i just feel awful complaining as i work in the industry myself. food was nice, staff was lovely, but when i payed £55 for 1 drink, 1 starter and my main and we waited for so long i just felt slightly disappointed. i know not every restaurant is the same, but where i work if someone is not happy with their food or an order is lost, we always knock something off the bill, even if they haven’t complained about their wait. this is not a bad review, more just some feedback. food was nice, but i wasn’t particularly wowed by itMore