We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Annie's Burger Shack & Freehouse

Claimed

Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

American, Bar, British, Diner, Vegetarian Friendly, Vegan Options

Location and contact

About
Our ethos has always been an inclusive one as our whole menu of up to 35 different burgers has always (since we opened in 2009), been equally vegan, veggie or meaty, with award winning ingredients. Annies Burger Shack has recently been voted by the Nottinghamshire Food & Drink Awards Best City Centre Experience 2017-2018.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
American, Bar, British, Diner
FEATURES
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Reviews (3,137)
There are newer reviews for Annie's Burger Shack & Freehouse
See the most recent reviews
Filter reviews
3,104 results
Traveller rating
1,542
755
426
192
189
Traveller type
Time of year
LanguageEnglish
More languages
1,542
755
426
192
189
Show reviews that mention
All reviews burger cajun wedges sloppy joe pancakes pulled pork chilli pastry chicken pudding boston nibbler vegetarian or vegan worth the wait wait for a table lace market sunday dinner real ale booked a table
FilterEnglish
Updating list...
3,021 - 3,030 of 3,104 reviews
Reviewed 9 February 2014 via mobile

When you make clear on your website that you accept booking only by email and NOT by phone. A reply: "we are fully booked" would be nice! You ruined 8 people's Sunday!More

4  Thank PanaDataMan
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi PanaDataMan, Firstly, thank you for leaving us a review, we appreciate you had to go out of your way to do that. Of course, it is tremendously disappointing to hear that you have had problems with booking a table. You may have seen from...More

Reviewed 7 February 2014

came to the new annies last week with my fella, we both had a lovely experience and were impressed by the speed we got our food! (expected to wait over and hour and got it in 20 mins), the new building is spacious and despite...More

Date of visit: February 2014
1  Thank Briony D
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi Briony D, thanks for your review - so thrilled to hear you had a great time and that you like our new venue! It is always especially great to hear from existing customers of Annie's who have "followed" her from the previous venue, we...More

Reviewed 7 February 2014

Asked for a burger no sauce no salad. It came with sauce! the top part of the bun also badly burnt. Didn't enjoy the burger either. Wedges were very nice and staff were very polite but food quality wasn't the best. Also number to reserve...More

Date of visit: February 2014
Thank mrblue007
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi mrblue007, thanks for taking the time to submit a review for us, we appreciate you had to go out of your way to do that. I'm sorry to hear that your burger came with sauce (when you had requested that it did not)... a...More

Reviewed 6 February 2014

I'm sitting here now, at a table that's been booked for a week, and have been told it'll be 1.5hrs until the food is ready. Seriously? It's a burger!! There are about 3 tables in here that actually have food. This had better be a...More

Date of visit: February 2014
3  Thank poneill82
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi poneill82, thanks for taking the time to submit a review to us, although obviously we are disappointed that you felt the need to give us a one star rating before you had even been served your meal. I hope that in the end you...More

Reviewed 6 February 2014

Annie's is still finding its feet, but we went as as group of 20+ and although there were a few hiccups I think they coped really well, our waiter was really friendly and helpful despite the big challenge of serving so many of us! Not...More

Date of visit: February 2014
2  Thank Hannahkins
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi Hannahkins, thanks so much for taking the time to submit a review for us, we appreciate you went out of your way to do this. Thank you so much for your comments, it is great to hear that overall you had a great Annie's...More

Reviewed 4 February 2014 via mobile

Visited Annie's on a Sunday evening and it was rammed. Still new and some staff excellent while others not so good. Polite and friendly but lacking that deep product knowledge that makes a server great. Ordered burgers from a frankly astounding range. It takes a...More

Date of visit: February 2014
3  Thank hollidc
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 13 February 2014

Hi hollidc, what a fantastic review, thank you so much for going out of your way to submit your comments... at this early stage in our new venue we are keen to gather feedback from our customers and your constructive criticism is certainly appreciated, thank...More

Reviewed 4 February 2014

Myself and my husband ate here on 28/01/14 during lunchtime. We had pre-booked and were shown immediately to a table. Drinks were ordered and brought to us within 5 minutes. Our server took our food order of which I ordered the Lemmy and my husband...More

Date of visit: January 2014
4  Thank TimSouthportUK
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 16 February 2014

Hi TimSouthportUK, thanks for your review, its brilliant to hear you had a great time when you came to visit us. I totally hear you when you refer to spice. So many places you go to are a bit wary of putting a decent "kick"...More

Reviewed 3 February 2014

I booked a table for 8 of us and was told you could be looking at an hours wait. No problem for me as they do real ales. Anyway got there just before 6.15 (table booked for 6.15) say down just gone 6.20. We all...More

Date of visit: January 2014
2  Thank pieoutlaw
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 16 February 2014

Hi pieoutlaw, I too am really keen to try the Sunday Dinner Burger - I have only sampled 3/30 so far! Thanks for your review, great to hear you enjoyed your visit and that you will be back to see us soon, we look forwards...More

Reviewed 3 February 2014 via mobile

I finally managed to get into the new Annie's Burger Shack last Friday, having been turned away the week before. However I was unable to book a table, I tried all week to contact the place on a mobile number and eventually I was called...More

Date of visit: January 2014
Thank Danny1810
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 16 February 2014

Hello Danny1810, Thanks for your review although clearly your comments are a huge disappointment to us, in an ideal world we want EVERYONE to love Annie's. Having said this, we are immensely grateful you have taken the time to submit your comments; we are very...More

Reviewed 3 February 2014 via mobile

We visited at 6.30 on a Monday evening. Staff were friendly and initial service quick. We waited an hour for three burgers and a portion of onion rings.. A little longer than we'd hoped on a Monday but a hell of a lot better than...More

2  Thank Ruthysav
Loveburgers, Public Relations Manager at Annie's Burger Shack & Freehouse, responded to this reviewResponded 16 February 2014

Hi Ruthysav, thanks for your review. In particular I love the "mini slider" idea, I shall pass this on to Annie to see what she thinks (I know she has so many different ideas up her sleeve so this may already be on her agenda)....More

View more reviews
Nearby
Nearby HotelsSee all 40 nearby hotels
Lace Market Hotel Nottingham by Compass Hospitality
477 reviews
.08 miles away
Mercure Nottingham City Centre Hotel
1,343 reviews
.14 miles away
Ibis Nottingham Centre
1,390 reviews
.14 miles away
Premier Inn Nottingham Arena (London Road) Hotel
1,196 reviews
.23 miles away
Nearby RestaurantsSee all 1,471 nearby restaurants
Bistro Live Nottingham
682 reviews
.03 miles away
Hungry Pumpkin
222 reviews
.07 miles away
Happy Dough Lucky
205 reviews
.00 miles away
Anoki Indian Restaurant
1,055 reviews
.04 miles away
Nearby AttractionsSee all 401 nearby attractions
St. Mary's Church
128 reviews
.06 miles away
Nottingham Contemporary Art Gallery
299 reviews
.13 miles away
The Lace Market Theatre
36 reviews
.08 miles away
The Lace Market Centre
32 reviews
.05 miles away
Questions & Answers
Ask a question
982andreasd
26 January 2019|
AnswerShow all 6 answers
Response from NatesDaddy2016 | Reviewed this property |
Parking just around corner and only a couple of steps if you get in main restaurant but if there busy they put u down stairs
2
Votes
AHMED A
25 September 2018|
AnswerShow all 5 answers
Response from TheAnniesTeam | Property representative |
Hi Ahmed, We do indeed! We serve Halal chicken. However we have every single thing on the menu as veggie or vegan as well so you can add and change things. We have a grill that does not serve pork(bacon) but if you let the... More
1
Vote
727laurao
1 October 2017|
AnswerShow all 3 answers
Response from TheAnniesTeam | Property representative |
Hi Laura,. We make our whole burger with gluten not included. We do have a menu specific that is meat veggie or vegan because we have so many ingredients with our diverse menu. However, as much as we thrive on being able... More
1
Vote
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing