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Costa Coffee Henley-On-Thames

167 Reading Road, Henley-on-Thames RG9 1DP, England
+44 20 8838 0848
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  • Excellent13%
  • Very good21%
  • Average17%
  • Poor30%
  • Terrible19%
22 Mar 2017
“Run of the mill Costa”
17 Mar 2017
“Our first trip to Henley on Thames”
Restaurant Hours
Cafe, British
££ - £££
167 Reading Road, Henley-on-Thames RG9 1DP, England
All Details
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1 - 10 of 52 reviews

Reviewed yesterday via mobile

Went to Costa for some drinks and food with family. Whilst the toasties were fine the service is slow, have to repeat order details and then they still get some of it wrong. Lots of tables not cleared whilst we were there and the cutlery...More

Thank Peter000007
Reviewed 4 weeks ago

This is in a great location, right on the main street. There is plenty of good seating inside and very pleasant surroundings and I really like to have a coffee here. Sadly, the staff these days seem to be all non-English speakers and the service...More

3  Thank Newz888
Reviewed 6 December 2017

This Costa is in the main shopping area and like all Costas has their standard range of food and drink. Plenty of seating too and right between the two central car parks.

1  Thank Julian M
Reviewed 26 November 2017 via mobile

Terrible attitude by the girl serving. The complete opposite of what is expected for a customer facing role. Drinks order was lost between the server and drinks maker, and as receipt not given even though paid by card, I had to explain my order all...More

2  Thank Kit S
Reviewed 19 November 2017 via mobile

Where to start... Came in to Costa for a latte, saw the advertisement for a ginger bread and cream latte and a mince pie (see picture) My drink came but with no mince pie. I asked where it was and was met by confused faces...More

3  Thank Francesca P
Reviewed 4 November 2017 via mobile

Turned up looking a coffee of quality and a relaxing experience. The staff were sullen, no cheery good morning. My server no smile or charisma. No real engagement with me other than grunt questions to me. The Americana coffee with warm milk was no forthcoming,...More

2  Thank xto36
Reviewed 28 October 2017 via mobile

Went to Costa in Henley and we decided to have a coffee and sandwich. Drinks were to be in take away cups and food to eat in. This was a difficult instruction which had to be repeated multiple times to the trainee staff. Asked if...More

3  Thank Peter000007
Reviewed 15 October 2017

Called in with a friend on a Saturday afternoon. Two out of three members of staff extremely unfriendly in both our opinions. Very glad I don’t live in Henley as I will not be going back.

2  Thank Gillian F
Reviewed 2 October 2017 via mobile

Staff are not friendly my last drink wasn’t good enough and you always rushed by the staff and unclean toilet and tables and there is rubbing on the floor always

3  Thank Nupur S
Reviewed 27 September 2017 via mobile

I went into Costa to get a basic flat white. I'm a member of the coffee club and I like getting the points. The service is always very good from the team there but they always seem short staffed in the morning. From 7am I...More

3  Thank chris s
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Questions & Answers
Cherry T
22 September 2016|
Response from Nemesis101 | Reviewed this property |
Guide dogs yes
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 167 Reading Road, Henley-on-Thames RG9 1DP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Oxfordshire  >  Henley-on-Thames
  • Phone Number: +44 20 8838 0848
  • E-mail
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