Absolutely scrumptious Christmas meal. Every dish was top quality, and decent portions too which was a massive relief! The service was also outstanding. Definitely planning to go again next year as we were so impressed.
Absolutely scrumptious Christmas meal. Every dish was top quality, and decent portions too which was a massive relief! The service was also outstanding. Definitely planning to go again next year as we were so impressed.
We really appreciate you taking the time to leave this amazing review for us. I will pass your comments onto the team, and we look forward to welcoming you again next year. Hope to see you again soon, Beth and the team.
We went as a party of five for our Christmas lunch. The food was really tasty, the pub is really cosy, and the waitresses were really lovely - generally a great afternoon. Nonetheless, one of our party had to drop out on the day from...sickness and, as informed by a rather brusque chap in charge, they have a really strange 'policy' where they insist on cooking and serving all three of the missing person's courses anyway, and then charging full price to watch it go to waste... Literally the most bizarre arrangement I've come across in a restaurant - whatever happened to the old no-show-and-lose-your-deposit? We thought about taking it outside for a charitable donation of course, but alas there were no starving people on the streets of Jerico.More
Great service awesome staff so friendly and helpful had the best time they also had the rugby on which was really nice
Thank you for taking the time to leave this lovely review for us. We're glad you had a great time during your visit with us! Hopefully we'll see you again soon, Beth and the team.
My first time at the Royal Oak .What a beautiful pub. Decided to have Sunday lunch Roast beef and all the trimmings. What a meal absolutely lovely. We even asked more extra Gravy and Mint sauce. Nothing was too much trouble. We had a great...host Paula who looked after us. We will definitely be backMore
Thank you for taking the time to leave this amazing review for us! We're really glad you enjoyed your afternoon here with us at The Royal Oak. I'll pass on your kind comments to Paula! Hope to see you again soon, Beth and the team.
The food it so good here they really know how to do a good fish a chips. Staff so helpful and friendly I really love this place
Hi Maulep2023, we are very happy to have provided you with such a positive experience! Hope to see you again soon, Beth and the team
A creaky old pub with plenty of seating and decent beer selection as well as some surprisingly good food, The Royal Oak is a good choice for old mates as well as business associates you'd like to become your mates.
Thank you for taking the time to leave this lovely review! Hope to see you again soon, Beth and the team.
Was amazing food and service Beth was so nice to help with are order thank you. The food came out hot and really tasty sat in the garden sun beaming really enjoyed our visit
Thank you for taking the time to leave this lovely 5* review. We're glad you enjoyed your time here with us. I'll be sure to pass on your comments. Hope to see you again soon, Tom and the team.
The vegan burgers here are absolutely delicious! They really do taste like the real deal and have a lovely smoky chargrilled flavour to them. The burger sauce was bursting with flavour too - zingy! Great to know that somewhere in Oxford does a decent vegan...burger! They are happy to add dairy cheese too (if you’re vegetarian) Will be back again, and again.More
Jennybk9187mt, thank you for your kind review; we are happy to pass along your comments to the team here at The Royal Oak! We look forward to seeing you again soon.
Excellent Saturday afternoon, lovely staff, great selection of beers and really great food. Will certainly be back very soon.
460janem, thank you for your kind words and this wonderful review. I will be sure to pass along your comments to the team. See you again soon
Visited for a family catch up - we haven’t seen each other since Christmas and as always the food was on point. Staff were busy but happy and helpful and the food was delicious. We had a sharing board that had all the meats loads...of potatoes veg Yorkshire puds and was simply amazing and good value for money. Could not fault the food or service.More
The lady open the doors was very accommodating and understood by over here really as it’s like -15 outside after my wife, making a mistake of getting is the two early early the better we got warmed up
Hi Robd367, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this kind review we also hope you will visit us again soon Many Thanks Sarah
Im not one to usual complain and the basis of this complaint is the service and treatment of staff members that was witnessed. My partner walked into your pub today for some food & drinks with friends and quite frankly we were not impressed at...all. The gentleman behind the bar said to us that it was around a 45 minute wait on food as it was busyish but seemed rather long. Anyway we decided to order and enjoy a drink before our food. An hour passed and still no starters. We spoke to our hostess, Paula who was lovely and apologised for the delay and did her best to find out where they were. When she went to check how much longer our food would be I can only describe it as she was barked at and swore at by the lady who appeared to be in charge of running the kitchen. We were sat on table 31 which was directly outside the kitchen door reaulting in us hearing the flurry of awful language toward Paula, the language was atrocious and made us feel uncomfortable, embarrased and genuinely sorry for Paula. For a staff member who was just checking the time on our food to receive the reaponse she did was not acceptable or appropriate on any level. The table opposite to us could also hear constant outbursts from the kitchen at the staff going in with the young looking waitress looking almost scared to go in and upset. This is not something my wife nor I was expecting at all and was an embarrassment for everyone and your company. We had recommended this place to our friends which we felt we needed to appologise for as the entire experience was disgusting. We were going to bring our grandchildren which I am now glad we didnt as what we witnessed was not an environment friendly for anyone let alone chilfren. We decided to leave as we had seen and heard enough,upon leaving and explaining the situation to the man behind the bar, he did give us a full refund and apologised for the entire ordeal we had suffered. We shall not be returning in a hurry and after such a wonderful make over of the place it’s a real shame. I do hope Paula finds a job where she is valued and appreciated along with I'm sure many of the other other team members there. Would not recommend!!!More
Annesm501, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We appreciate you bringing this experience to our attention. If you are willing, please contact us at 01865 310187. We look...More
Tasty Sunday lunch menu. Food was well presented and delicious. Lovely combinations of ingredients in the dishes. I think the serving staff were quite new as the service was a bit slow and unobservant of guests. We were happy chatting but it was a little...annoying.More
Lmacaron, we're glad to hear you enjoyed your visit. I will have a look at the team and work out how we can improve their service. Thank you for bringing that you my attention and i will also let the kitchen know how much you...More
We booked a table for lunch and checked it was ok to bring our small dog. We were all made v welcome., especially the dog by being offered water and treats. A great menu with some things a bit different to standard nice-pub-menus. We’d great...food and drinks. Everything came quickly and staff were pleasant and attentive. It’s a lovely old building too, with lots of books and crannies. Will definitely go again.More
Lucy H, your wonderful feedback and rating mean a lot to us. Im so pleased that the team made your visit so memorable and looked after you and your dog so well. We can't wait to see you again, have a great day. Sarah
Visited as part of a department lunch. A couple of weeks a go I had been invited to the re-opening event so was really excited to see the new menu in action. It took an hour and 10 mins for food to arrive, by that...time everyone on my table (10+ had finished and were packing up), no- one had warned about a delay, it took me going to the bar after an hour to enquire if everything was ok. When my food (steak sandwich) arrived it was inedible- the steak was the toughest I’ve ever had- resembling (you’ve guessed from the title)- old boots. Normally I’d have sent it back and left but with a meeting (which I was late for as the food took so long) I ate the bread and overly salted fries… We use this pub as a family quite a lot and this is the first time I’ve had anything close a terrible experience- appreciate it was a little busy but with no communication about wait times and poor food it was incredibly disheartening…More
109katharinef, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us...More