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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
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meals, features
Reviews (985)
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Traveller rating
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94
60
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Reviewed 28 January 2024 via mobile

Fantastic Pub right on The Kennet Lock. Lovely interiors with the log fire on, nice atmosphere. Food was very average: I went for the TRIO OF ROASTS ( beef, chicken, pork ) which was ok, not the best Sunday Roast ever, overcooked beef and tasteless...chicken. My family had the PIE OF THE DAY ( chicken, apparently really good ) and the VEGAN BURGER ( it looked really sad and it was not really good I was told ). The service wasn’t amazing neither: we were welcomed by a really nice guy who took as to the table and served us water ( really nice guy. ) The wine menu was not on the table, we asked for one and never arrived. Than a girl who really didn’t want to be there came to take our order : no interaction with us whatsoever. Perhaps she was having a bad day, we arrived at 13.45, the Restaurant was 30% full . At the end of the meal another waitress, this time bubbly and polite, possibly Spanish or Portuguese, came to us and we asked for the dessert menu but… it never arrived. Well, after all this , 3 main courses + 1 Pint of Peroni + 1 bottle of Peroni + 1 sparkling water TOTAL 🟰 £89.00 including 10% service. NOT A CHEAP PUB! However I would have loved to order wine and dessert with a little bit of better service… Shame! But we will be back and give this place a second chance.More

Date of visit: January 2024
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Reviewed 30 December 2023 via mobile

A very comfortable experience. Welcoming staff, brilliant interior (converted from an old boat yard). Room was very comfortable and the breakfast was fantastic. I wouldn’t hesitate to recommend The Narrowboat for a drink, meal or an overnight stay.

Date of visit: December 2023
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Reviewed 17 December 2023

Ordered three roast turkey Sunday dinners. Got no pigs in blankets or chestnut stuffing but got macaroni and cheese instead!!. The dinner was then saturated with gravy making the mash and everything else soggy. I have been in many Fullers pubs in my life (I...am 65) and this was the worst food I have ever had in any pub in my life.More

Date of visit: December 2023
Helpful?1  
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Reviewed 14 December 2023

We had a brilliant evening at the Narrowboat for our staff Christmas meal! Service was brilliant right the way through - from booking and pre-ordering, to being served, by name, on the night. The food was absolutely delicious and everyone was so impressed with the...menu choices and the quality and portion sizes of their meals. Everyone who had allergies and dietary requirements felt really safe and well looked after too. Cannot recommend highly enough!More

Date of visit: December 2023
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Reviewed 8 December 2023

Food and service good but the function room on the boat was way too cold for our group lunch in December. Food & drinks have to be brought out from the pub so the door to the boat is opened and closed dozens of times....The warm air heaters are near the roof and proved inadequate. Many of our group sat in their winter coats while eating. Plus the chairs were wooden and most uncomfortable for a meal lasting over 2 hours. We went indoors (warm in there!) for coffee, which again was good but seemed to take forever to prepare.More

Date of visit: December 2023
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Reviewed 6 December 2023

This venue certainly looks the part and the refurb is great but the food is bland and disappointing. We booked for a Christmas meal a small party of 3. We had already chosen our courses and submitted our choices online. The plates on which the...food was served were extremely cold. The turkey was dry, trimmings like the sausages overcooked (nearing on burnt). Potatoes were soggy. The Christmas pud was also a disappointment - you could buy better in a supermarket! Staff were cheery and helpful.More

Date of visit: December 2023
Helpful?1  
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Reviewed 20 November 2023

Staff great, food appealing. Had to ask for sharper knife to cut overcooked beef. Potatoes under cooked, yes could not make it up, potatoes not cooked. Yorkshire pudding just broke in bits, unable to eat. Gravy served in a nice little jug, had a strange...taste. Chicken more bone and fat than meat, pork dry. The staff did reduce the bill, but owners of Fullers need to get a grip, won't visit again soon.More

Date of visit: November 2023
Helpful?1  
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Reviewed 19 November 2023

We were staying in the hotel but had both evening meal and breakfast. My evening meal was a pork steak which was 75% fat, chewy and inedible whilst my friend had a vegetarian pie which was bland. We were offered a free desert which we...declined. At breakfast my eggs benedict were served on serrano ham which was totally bizarre and my friend had a beige dry breakfast with no bacon or baked beans plus an undercooked sausage. She did not want to make a fuss. On checkout we mentioned all of the above but this was treated with a non ownership apology. Had we received some form of empathy I would not be leaving a review.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023

We had the pleasure of getting married here late October on the barge. Everything was perfect. The food, drinks & location. Kirsty was fantastic helping us with everything & giving lots of advice & setting everything up for us. Cannot honestly fault anything. All the...staff involved were very helpful, friendly & professional. Thank you to everyone involved for helping to make our day so special.More

Date of visit: October 2023
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Reviewed 12 November 2023

I selected this venue for a relaxing weekend break and I'm glad I did! Whilst it's only a stones throw from Reading city centre, it's nestled in a quieter area which is what I wanted. Staff were friendly and offered a warm welcome on arrival....One of them lead me to my room and helped me with my case. Nothing too much trouble i.e when u asked for more toilet paper and chocolate rounds they leave for guests!!! In fact, I was given extra :-D I stayed in the County room which is very nice! I liked the colours and interesting decor. It's bright, stylish and quite quirky, it has character! Bed is comfortable, soft and spacious. I didn't want to get out of it!! Breakfast is delicious! Service is great! No complaints from me!More

Date of visit: November 2023
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Reviewed 30 October 2023

TJ and Nat the new landlord and landlady are so lovely. This is a dream location for boaters.. 10 private pontoons that are gated with security cameras in a quiet secluded part of Reading City Centre. No charge!.. yes.. no charge! Simply stay for a...few days for a few beers. Really recommend the food.. a secret gem that’s bound to get VERY busy soon! Brilliant find.. thanks so much, LizzMore

Date of visit: October 2023
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Reviewed 27 October 2023

What a shame. The building and decor still look absolutely wonderful. Fullers have turned this once great restaurant into a boring pub with the typical bland beer selection (their own - London Pride / Frontiers dross) and the food menu is full on 1990s vibe....Fish and Chips, Chicken Kiev etc etc. Had a look around, didn't fancy any of the beer and didn't want any of the food. Would quite happily sit in that bar area and read a book but that's not quite the point. It suited Bel and the Dragon, but it absolutely does not suit a bang average pub.More

Date of visit: October 2023
Helpful?1  
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Reviewed 23 October 2023

Totally shambolic to be honest, staff were friendly enough but the Bar staff slow and one didn't know what they were doing at all. The waiter(s) although friendly were very slow. Food was tepid. Drinks had to be ordered from the bar which took forever....Chicken Wings were very dry and not good. The roasts: the Beef looked appealing and apparently tasted ok but the Pork & Chicken was very very dry. Veg ok but why no roast potatoes? The best thing on the plate was the Yorkshire Pudding. The Desserts were hit and miss, the bread & butter pudding, although looked homemade was dry and hard. The only people who enjoyed their meal were the ones who had the pasta dish. Lots of food left. It was very quiet for a Sunday lunch time, I now know why! They have a great building and location, shame the food is so awful. sorry, won't be back again, used to love going there when it was Bel & the Dragon, used to be one of the best roasts and always busy.More

Date of visit: October 2023
Helpful?1  
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Reviewed 21 October 2023 via mobile

Terrible sandwiches - refused to pay as refused to eat. If the “chef” couldn’t care about the food then nor could I in eating it. The sandwich was thick bread with little in between. Really horrendous. No Management to complain to.

Date of visit: October 2023
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Reviewed 15 October 2023 via mobile

We organised a university reunion in the moored boat and this was perfect as a private venue. We enjoyed good food and personal service from our dedicated host. It looked a nice relaxing atmosphere in the main bar with a wood fire when I walked...through there.More

Date of visit: October 2023
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Questions & Answers
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Colette S
6 April 2019|
AnswerShow all 3 answers
Response from Barwalt | Reviewed this property |
Sorry - I don't know. We walked there from our accomodation.
0
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Jumbly G
14 June 2018|
Answer
Response from BelandDragonTeam | Property representative |
Hi there, Yes we do, our menu is very much gluten free as it is. If you are coming on a Sunday, I imagine you might want a roast dinner - our gravy is gluten free but our Yorkshire Puddings are not sadly. The other thing I... More
1
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Noonie1911
19 January 2017|
AnswerShow all 4 answers
Response from wimpieblatt | Property representative |
Dear Noonie1911 We have a private car park for all our guest It is right next to the main building and have ample spaces If you have any other question you are more than welcome to contact myself and my team... More
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THE NARROWBOAT, READING - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Narrowboat, Reading

The Narrowboat, Reading is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4