We returned home to Sheffield from the East Coast to take part in the 10K race, and having eaten at Pattoo Thai many years ago, we thought we'd return and enjoy a celebration meal as our memories of the restaurant were of a buzzing atmoshpere...and excellent food and service.
Firstly, we were met at the door by a very dour gentleman who pointed at the 'cash only' notice but didn't say a deal more. As we had enough cash with us, this wasn't a particular issue but given that the restaurant was also completely empty, we should have just turned around and walked away at that point. Our mistake!!!
I'd like to say at this point that the actual food was nice and we didn't have any issues with that. However..... We ordered a set meal for 2, the price of which £23.50 each. When the starters were brought to our table they were 'plonked' down in front of us by the young server. There was no explanation of what was what, no 'enjoy your meal' or 'is there anything else I can get you?' (basic server manners).
When the main course arrived there were 3 of the smallest portions of food I have ever seen plus 2 solid lumps of rice. We honestly thought that the price we were paying, we would be taking food home with us but we were still hungry when we'd finished and neither of us are big eaters at the best of the times. Throughout the meal, the 'main man' kept coming to our table and wiping around us as we were eating which was very uncomfortable.
All the time we were there, the young server was standing by the bar with her arms folded looking very bored apart from the one time she saw some of her friends outside and ran outside to hug them and have a laugh with them on the pavement.
The bill when it came was just short of £90- for 2 of us!! When we politely offered feedback at the cost, the proprieter boredly told us it because of the drinks we had had (a bottle of white wine and a vodka and coke). We asked him if he thought this may be the reason the restaurant was empty but he just wasn't interested. The young girl who was serving even said 'they're all the same, I know what you mean'!! All the time we were trying to talk to him, he didn't look at us and was just jotting numbers down on a notepad. I said to him that he wasn't even listening and he became quite aggressive and said 'yes I am'. At this point we left the restaurant.
We will NEVER be back. Not sure if he was the owner but if he was I'm sorry, he doesn't deserve the business.
Such a shame.More