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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£5 - £12
CUISINES
Cafe, British, Healthy, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (931)
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931 results
Traveller rating
805
90
24
8
4
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Time of year
LanguageEnglish
Traveller rating
805
90
24
8
4
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All reviews brunch eggs benedict ham hock cakes eggs royal sandwich fries learning difficulties lovely cafe wait for a table lovely food be visiting again ringinglow students bistro
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Reviewed 2 days ago via mobile

First time visit for breakfast & wasn't disappointed,very good food,service & ambience.Very busy but got seated straight away ,only a small carpark which could be a problem at times but apart from that couldn't fault anything at all

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 weeks ago via mobile

We visited today Good Friday after seeing the reviews on Tripadvisor and we wasn’t disappointed !! Due to it been busy we was offered the chance to sit at the breakfast bar or wait 5/10 mins for a table so we chose to sit at...the breakfast bar . The staff were lovely and welcoming , I chose the biscoff iced latte and it was so good !! Me & my wife got the steak sandwich and chips and we both said it was one of the tastiest things we’ve ever eaten ! My son had the hash Browns and fruit juice which he devoured . All in all a great visit this place really is a hidden gem well done .More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

Superb food and great customer service , would highly recommend ,good location , very good value for the food you get 😊😊😊More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind review! We're thrilled to hear that you enjoyed our food and customer service. Our team takes pride in providing our customers with exceptional dining experiences and it's great to know that our efforts have paid off. We appreciate...More

Reviewed 3 weeks ago via mobile

Super delicious and friendly staff every time. Fantastic coffee, amazing desserts - I’ve often bought an extra to take home.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words! We are thrilled to hear that you have enjoyed our coffee and desserts and that our staff has been friendly and welcoming. We really appreciate your support and hope to see you again soon!

Reviewed 8 March 2024

The clue is in the name! This place really is a hidden gem. The food from a very varied and reasonably-priced menu was really tasty, the coffee excellent, the atmosphere spot on and the service exemplary. Will definitely come back, also to spend more time...in the lovely gift shop.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words! We are delighted to hear that you enjoyed your experience with us, from the food to the coffee and the service. We appreciate your feedback and look forward to welcoming you back again soon. Don't forget to...More

Reviewed 29 February 2024

We came for brunch and had a lovely meal thank you. We got a table straight away so timed it well. Great service and friendly environment. Thank you

Date of visit: February 2024
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Reviewed 24 February 2024

Delicious brunch as always, can highly recommend the garlic mushrooms. Great service and location. Perfect place to eat on your way home from a morning walk.

Date of visit: February 2024
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Reviewed 23 February 2024 via mobile

Good quality coffee and cakes served by a range of friendly staff, some of who were receiving support to help them to work.

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024

Me and my family never heard of the hidden gem before, so decided to give it a try. When I say the food was gorgeous! Lovely staff, nice and clean with plenty to chose from the menu!

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024 via mobile

Baby, Mum and 2 visiting grandparents in for lunch - well worth the short wait - great food and friendly, efficient service. Really liked the small retail offering as well, grabbed a great cookbook.More

Date of visit: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 2 weeks ago

Dear valued customer, Thank you for taking the time to write this lovely review! We are delighted to hear that you enjoyed your visit to our restaurant. Our team works hard to ensure that our guests receive outstanding service and delicious food, so your feedback...More

Reviewed 7 February 2024

Went here on Tuesday afternoon for some coffee with some friends, was greeted by the young lady working there and was asking a few question just before the manager came over and started talking over her and not letting her finish and it felt rather...rude and undermining of her. Other than that the coffees and cakes where delicious.More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 February 2024

This place is great. Food was lovely. Friendly staff that go out the way for you. Always very busy. Will deffo be returning

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2024

Perfect name for this cafe because it is! Absolutely delicious brunch with very good quality food. Service was swift and very friendly. The only downside is that you can’t book in advance. We will be back soon. Thank you.

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 6 February 2024

Thank you so much for your wonderful feedback! We're glad to hear that you enjoyed your visit to our cafe and that our service and food quality met your expectations. We appreciate your support and can't wait to have you back soon!

Reviewed 5 February 2024

Long time since our last visit as we left Sheffield some years ago and wow, how things have changed. The cafe is bright, welcoming with a good menu choice and specials. Great service and good considered advice from staff - ‘You can get a full...English any day but the breakfast tostada is ending today and it’s really good.’ And it was. Prices are similar to other good quality cafes but the food is premium quality and the specials are imaginative and really deliver on flavour.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 6 February 2024

Thank you for your positive feedback and we're glad to hear that you enjoyed your experience at our cafe. We always aim to provide a welcoming atmosphere and a variety of menu choices for our customers. Our staff take pride in offering great service and...More

Reviewed 31 January 2024 via mobile

Really lovely food. We had the full English and a special brunch (sweet potato and chorizo hash) - all really tasty! Excellent service, really friendly and helpful. Will definitely be back.

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
charlie sullivan, General Manager at The Hidden Gem, responded to this reviewResponded 1 February 2024

Thank you very much for your kind words regarding the food and service at our establishment. It truly means a lot to hear that you had an enjoyable experience with us. We appreciate your support and look forward to welcoming you back soon!

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Questions & Answers
Ask a question
Calc101
2 March 2024|
AnswerShow all 2 answers
Response from 366paulg366 | Reviewed this property |
I’ve only seen dogs in the outdoor seating area, so can say that they are allowed outside. Never seen a dog inside
0
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maymP17WA
1 July 2022|
Answer
Response from Margaret W | Reviewed this property |
I think there is an accessible toilet. There is parking but it can be a bit of a squeeze at busy times.
0
Votes
DebbieStuart1
21 September 2020|
AnswerShow all 2 answers
Response from amdgriggs | Reviewed this property |
Took us a while to get through but they do answer - and it’s increasingly popular so if you want to come here it’s definitely worth ringing ahead and booking. Good luck!
0
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THE HIDDEN GEM, Sheffield - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Hidden Gem

Yes, The Hidden Gem offers takeaway services.

Yes, The Hidden Gem is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Hidden Gem is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5