Very disappointing if I'm honesy, mainly due to poor service.
The only smile we had was from the lady who showed us to the table. After that, we were served by a lady who clearly didn't want to be there.
Service was slow. We only...wanted a pot of tea and an Infamous but underwhelming Sally Lunn bun.
The tea came too early - we waited a while for the bun, and when I asked the lady if we had much longer to wait, the response was a curt "NO', before turning on her heel and walking off. Then, when i asked if I could have some hot water to add to our tea, she lifted the lif off our teapot as if to check.
THEN....When we were ready to pay,, another lady couldn't get to us quick enough with the card machine . What I didn't like was she entered the price, showed me the top of the card reader and didn't show what she had entered. No word of thanks, despite automatically adding on a service charge.
As we stood up and start putting our coats on and collecting our bags, the lady asked if she could come.between us to clear the table - couldn't she wait just 2 minutes??? There wasn't a queue of people waiting. Again, no thank yous, no smiles.
All very surly.
I'm leaving this review as I felt it was all very complacent. You know you will always have trade due to the tourists who like some British history - but come on.....try to smile! A smile costs nothing. What will.tourists think?
The bun was a fuss about nothing in my opinion. £15 for tea for two and ONE bun with loads of butter.
I certainly won't come back and definitely wouldn't recommend. Just go downstairs and look at the museum.More