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Ratings and reviews

#19 of 126 Cafe in Bath
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$25
CUISINES
Cafe, International, British
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (4,990)
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Reviewed yesterday

Love this quaint eating house, old fashioned but that's the charm of it. Waited quite sometime downstairs to be seated which is understandable because of its popularity and history, seated by the lovely gentleman. I had a mulled wine which I enjoyed , Brie and...Cranberry Bun it tasted good but nothing special and find it quite expensive. Still quite a good experience.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Very disappointing if I'm honesy, mainly due to poor service. The only smile we had was from the lady who showed us to the table. After that, we were served by a lady who clearly didn't want to be there. Service was slow. We only...wanted a pot of tea and an Infamous but underwhelming Sally Lunn bun. The tea came too early - we waited a while for the bun, and when I asked the lady if we had much longer to wait, the response was a curt "NO', before turning on her heel and walking off. Then, when i asked if I could have some hot water to add to our tea, she lifted the lif off our teapot as if to check. THEN....When we were ready to pay,, another lady couldn't get to us quick enough with the card machine . What I didn't like was she entered the price, showed me the top of the card reader and didn't show what she had entered. No word of thanks, despite automatically adding on a service charge. As we stood up and start putting our coats on and collecting our bags, the lady asked if she could come.between us to clear the table - couldn't she wait just 2 minutes??? There wasn't a queue of people waiting. Again, no thank yous, no smiles. All very surly. I'm leaving this review as I felt it was all very complacent. You know you will always have trade due to the tourists who like some British history - but come on.....try to smile! A smile costs nothing. What will.tourists think? The bun was a fuss about nothing in my opinion. £15 for tea for two and ONE bun with loads of butter. I certainly won't come back and definitely wouldn't recommend. Just go downstairs and look at the museum.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 6 days ago

Dear Leeannb_12, I am so disappointed to read the details of our recent visit to us. We pride ourselves on providing great service and ensuring each and every guest is looked after to the best of our abilities. With this in mind, it is shocking...More

Reviewed 1 week ago

Service was great. We had the Sally Lunn's buns with cinnamon and cream on the side. The bun was soft and cream was light and pleasant... overall was okay... Can become crowded as the place is cosy and kinda small... The museum ... didn't have...much to tellMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 6 days ago

Dear JasonQingrongWong, Thank you for your review. I am so pleased to read that you found the service to be excellent. Due to the nature of the historical building, things to get a bit 'cosy' when we are busy, but we do find this adds...More

Reviewed 2 weeks ago via mobile

A must do when in Bath! We had to queue to get in, always a sign of a good restaurant, and didn't wait long to be fair. It's a lovely quaint, quirky old building, the restaurant is on 3 floors. Service was excellent. We all...had Sally Lunn's Buns, one cinnamon, two chocolate and one with lemon curd. Absolutely delicious! And so light and fluffy! Tea and coffees all really good too. Excellent place.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 6 days ago

Dear TraceyH4167, Thanks for taking the time to leave this lovely 5* review for us to enjoy. It's always such a pleasure to read when guests have had a great time, and loved the food, atmosphere and service. We hope to see you again in...More

Reviewed 4 weeks ago

Lovely home cooked food in an authentic setting. Service was exceptional, all the young staff seemed to be working very hard, and I was surprised, given the number of tables, how quickly we were served. The only disappointment was I had hoped to visit the...museum at the same time but it was only open in the daytime.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 3 weeks ago

Dear dorothySWEngland, What a pleasure it was to read your feedback. We are so happy to know that you enjoyed your visit. I am very proud to know that the team were providing first class service despite being busy, that's truly wonderful to hear. Thank...More

Reviewed 25 October 2023

Really enjoyable meal and the museum staff were very friendly and helpful. We had both a savoury and sweet bunn option - I liked both but the jam and clotted cream version more so. I drink chai every day, and the chai blend at Sally...Lunns was very nice. Could you tell me the particular blend of spices or where to get it, please?More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 26 October 2023

Dear Charlottef518, Thank you for your kind words and 5* review. The Jam and Clotted Cream Bunn is a firm favourite of ours, too! We are pleased you enjoyed both the sweet and savouries. Our favourite savoury is the Welsh rarebit Special - yum! Thanks...More

Reviewed 15 October 2023 via mobile

We waited 42 minutes for breakfast, we were the 4th couple seated. People the came in after us were being served. Ordered a French toast, and an English breakfast. The French toast is to be drenched in egg (according to the menu) it was not...and was dry, the bun was nothing special, it’s a brioche, the English breakfast was less then average the bun was not toasted.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 24 October 2023

Dear Roving21122105683, I am very disheartened to read your feedback. We are very sorry that the food did not live up to your expectations, and that you had to wait such a long time for it to be served. I am very confused how this...More

Reviewed 12 October 2023

We went to try the famous Sally Lunn Bunn. We had the bacon, mayo, lettuce and tomato - was so good! The Bunn was so light and fluffy and so much bigger than I thought it would be. For dessert you have to try the...custard tart with lemon curd on the side (forgot to take a pic) - WOW, was so lovely and light too. Can't wait to come back!More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 24 October 2023

Dear J7899SYpatb, Thank you for your 5* review! We are honoured to read how much you enjoyed the BLT and the Marlborough Tart. We do agree with you, both dishes are delicious! We are already looking forward to your return and hope that it will...More

Reviewed 12 October 2023 via mobile

We were looking forward to having a Trencher meal at Sally Lunn and to try something different after a lovely day in Bath, but the experience was a great disappointment. We waited over 40 minutes for our Trencher meal to be served with no apology...for the delay and there was only 8 customers including us in the restaurant and two of those left when no member of staff attended to them to take their order, a couple who arrived after us had their main and dessert before we had our main course. The Beef Trencher meal was a great disappointment, the meat was warm and tasteless sitting on top what looked like a large half bread bap also the vegetables were only warm too with the smallest slithers of carrot and broccoli and 3 half’s of small new potatoes nothing like photos we had seen of the meal on Tripadvisor. The staff were non attentive during our visit and did not check on any of the customers to see if we were happy with our meals, we could hear them chatting continuously behind the scenes instead of looking after their customers. When we asked for the bill I asked for the 10% service charge to be deducted from the meal because it was not hot, as I said there was no one to complain to.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 24 October 2023

Dear Janet, Thank you very much for bring these issues to my attention. I am astounded by your experience and confused as to how this could have happened to any of our guests. Please accept our sincerest apologies. I would be incredibly grateful if you...More

Reviewed 10 October 2023

We went to try the famous Sally Lunn buns. These are huge but light. We had welsh rarebit buns with salad. The tea was proper tea leaves and delicious. The staff were very welcoming especially to the youngest member of the group, who was given...a high chair and a baby chino and their own bun. This cafe cannot be booked and there was a queue as we left.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 24 October 2023

Dear Josepham523, Thank you for your 5* feedback. I am so pleased to know that you enjoyed your visit, as did your mini guest. Children are high on our priority list, so I am pleased that they were well looked after! Whilst you are correct...More

Reviewed 10 October 2023

We were really impressed with this place, we wanted to visit due to its historical connection but were delighted to be served some of the nicest food I’ve eaten in ages. The buns themselves are wonderfully light and we got the Welsh rarebit topping which...was cheesy and filling without being too heavy. We got a pot of tea each which was delightful with proper tea leaves and really tasty. We had my toddler with me and everyone was so welcoming and didn’t bat an eyelid with her being there, there was a highchair we could use and they even let me store the pram by the stairs. A delightful visit from start to finish, highly recommend. One bit of advice though - we got there at 12.15pm and got one of the last tables, by half an hour later there was a queue down the street! Definitely worth the wait though, it is a fantastic place.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 24 October 2023

Dear 326kirstiem, Thank you so much for leaving us this excellent review. It really put a smile on our face. It means so much to us to know that we exceeded your expectations both for the food, and the service! We are a family friendly...More

Reviewed 5 October 2023

Proper tea and a wonderful bun with cinnamon butter in the oldest house in Bath...what's not to love??? Prompt and friendly service too!More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 6 October 2023

Dear SallybZ2820ZQ, Your review has made our hearts sing! Thank you so much for leaving it here for us to read. Please come back and visit us again soon but, if you aren't able to, then we do sell our bunns and cinnamon butter (along...More

Reviewed 26 September 2023 via mobile

Arrived for a lunch at a weekend. Worried it would take ages to queue and get seated but probably only 15 minutes in total for 2 people. They have 3 or so floors of seating and guests do not spend hours there, and the food...comes relatively quick. It is in a beautiful building. The staff were nice. Ordered a savoury bun each and a sweet bun to share. Perfect amount for lunch. Food was tasty and nicely presented. Would definitely visit again.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 28 September 2023

Dear Angelcake828, Thank you for your lovely 5* review! Yes, our queue does move quite quickly as you say which is a relief. It's always wonderful to read that our team have been great, kindness and great service are two things we hold dear, and...More

Reviewed 25 September 2023 via mobile

My Husband and I walked by during the day (Saturday & Sunday) and there were a LONG lines. When we walked back by at 5:30 on Sunday evening, we couldn’t believe that there was no line! We popped in and asked if we could have...dinner and when the receptionist asked if we had a reservation I thought bummer, we won’t get in. Fortunately, we just happened to arrive after a cancellation. Wow, Sunday night early bird dinner (winner winner chicken dinner😜)!! We each had a Trencher Dinner (Chicken and Pork on the Famous Trencher Roll). Wow, so delicious and, so worth the price!!!More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 28 September 2023

Dear Dianne B, Reviews like yours make our heart sing - thank you so much! It's great to know that you managed to grab a table on a Sunday evening and that you enjoyed your Early Bird meals so much. We are very glad that...More

Reviewed 23 September 2023 via mobile

Had French toast. Didn’t taste egg or cinnamon. Bacon was fatty and flaccid. Coffee wasn’t great. Nice staff and nice building. People a bit packed in.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jen Blake, Owner at Sally Lunn's Historic Eating House & Museum, responded to this reviewResponded 28 September 2023

Dear Kim P, Thank you for leaving us your feedback. Despite your feedback being negative, there are lessons we are able to learn and improve by. We have some refresher coffee training in the calendar for our team so that we can ensure that we...More

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Questions & Answers
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louise d
4 November 2022|
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Response from helvimoore | Reviewed this property |
Yes, just phone them.
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Chris N
28 January 2022|
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Response from Jan841 | Reviewed this property |
That’s so nice to know a little bit of history about the house. Thank you fo sharing that with me.
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SALLY LUNN'S HISTORIC EATING HOUSE & MUSEUM, Bath - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Sally Lunn's Historic Eating House & Museum

Yes, Sally Lunn's Historic Eating House & Museum is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Sally Lunn's Historic Eating House & Museum is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4