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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (276)
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275 results
Traveller rating
148
84
27
10
6
Traveller type
Time of year
LanguageEnglish
Traveller rating
148
84
27
10
6
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Reviewed 1 week ago via mobile

First visit since lockdown. Was always excellent on our previous visits pre March 2020. A shadow of its former self. I can only assume now run by different people as the service and food were both appalling. When the breakfast eventually arrived item's were missing....The bacon and mushrooms over cooked and the beans cold. Much better alternatives available nearby at cheaper prices.More

Date of visit: November 2021
Helpful?1  
Reviewed 3 weeks ago via mobile

I have eaten here many times pre-pandemic. The breakfasts were always amazing. Ate here again today for the first time in a couple a years. The full english described sounded amazing, it wasn't! It was £9.95 so not cheap at all. My orange juice tasted...odd (it came from a britvic bottle). The staff looked bored, were not very friendly at all and showed no enthusiasm. After waiting 25 minutes for the food, whilst others that came in after us, were served before us, it was awful. I have no idea what they'd done to the mushrooms, it looked like they'd cremated them. They were inedible. The bacon was shriveled and burnt, the sausages overcooked and beans stone cold. What was most annoying was they'd forgotten our eggs. How can you cook a breakfast and forget to do the eggs? We had to ask for them and they were brought 5 minutes later, the egg was the only hot part of the food. I got the impression they'd spent time feeding everyone else and had just overcooked ours or had overcooked it and kept it warm whilst serving others. It was unappetising, burnt and cold. The only thing I would say is that someone else's bacon sandwich looked lovely. Will not return and will now prefer to try elsewhere.More

Date of visit: November 2021
Helpful?1  
Reviewed 10 September 2021 via mobile

Great little spot right next to the cathedral. We had a round of tasty sandwiches, a BLT and a Brie and cranberry. The service was perfect. Very nice place to enjoy lunch. There is a garden. The place also welcomes cyclists. There isn’t a sign...above the door (today) so look for the small sign by the steps up to the front door. They also do homemade cake.More

Date of visit: September 2021
Helpful?
Reviewed 27 July 2021

Today I was the guest of a party of three of us. It was absolutely wonderful from beginning to end. The service by a lovely young lady was excellent as was the food. Thank you to all the staff who made our visit most enjoyable....Would highly recommend. I cannot comment of the pricing because I was a guest.More

Date of visit: July 2021
Helpful?1  
Reviewed 6 March 2020 via mobile

Lovely staff, friendly, helpful. Had breakfast here and it was very nice. Well worth the money. Food was hot and cooked perfectly, I couldnt fault the meal £7.50 which included the coffee. Just opposite the cathedral, it seems a fairly tranquil place.

Date of visit: March 2020
Helpful?1  
Reviewed 2 March 2020

A perfect setting, a beautiful building, helpful staff and excellent food. There is plenty of space in the manifold small rooms. A good choice of snack items, including local specialities. Staff were kindly flexible to do all the could to accommodate visitor choice. A must...when visiting the cathedral area!More

Date of visit: February 2020
Helpful?
Reviewed 23 February 2020 via mobile

In a city that has more of it’s fair share of restaurants and coffee shops, Chapters punch’s well above its weight. Opposite the Cathedral this eatery does breakfasts , light lunches and afternoon teas and cakes. The food is excellent quality very reasonably priced and...the staff are friendly. The best part is that all the profits go to the upkeep of the Cathedral. In the summer there is a secluded garden and the atmosphere is lovely. Just don’t tell anyone!More

Date of visit: February 2020
Helpful?2  
Reviewed 1 February 2020

We visited Chapters after being recommended by the guide in Litchfield Cathedral. The coffee bar was very friendly, with a good selection of food and drinks. The homemade soup was delicious. Staff were very friendly and they obviously had a good regular customers. We would...visit again if in the area. The public lavatories outside were outstandingly clean,More

Date of visit: January 2020
Helpful?
Reviewed 11 January 2020

Best ever cream tea with a real home baked taste. Service was quick and friendly and the cafe had a good selection of food on the menu. Will certainly revisit

Date of visit: January 2020
Helpful?1  
Reviewed 4 January 2020

Good tea and cakes. Staff are friendly and welcoming. Would like to visit again in the future and maybe try one of their meals.

Date of visit: December 2019
Helpful?
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Questions & Answers
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NicholaG205
7 July 2019|
AnswerShow all 4 answers
Response from PJRJC | Reviewed this property |
Only just seen your question. Don't think so but they do have an outside area where they may allow dogs. Try contacting them
1
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Frequently Asked Questions about Chapters

Chapters is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4