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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
The New Florence is a pub at the heart of Longton and we have a passion for carvery. Our down to earth, friendly team are here to serve you your favourites from our tailored drinks menu to complement carvery, from soft drinks to quality ales to delicious wines. Our carvery is served fresh daily, offering succulent roast meats and seasonal vegetables in addition to regular pub classics. We bring people in the community together, whether you're going out for date night, a weekend treat, coming to watch live sport or a special family occasion. For traditional food or that bit of comfort during everyday life, New Florence is the place you'll find all of that and more .
PRICE RANGE
£4 - £9
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Reviews (804)
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804 results
Traveller rating
638
72
23
21
50
Traveller type
Time of year
LanguageEnglish
Traveller rating
638
72
23
21
50
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All reviews parsnips beef wacky warehouse play area family meal onion gravy little boy the pub lovely lady brilliant service member of staff lovely meal be visiting again sunday lunch sam veg carveries
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Reviewed today

Good real ales I won tickets for the match thanks guys I go 3 times a week nice staff nice clientele Glen Emma Jimmy just a few of the nice staff .

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed yesterday via mobile

Short stop on our travels . Staff very friendly and efficient . My only qualm is the food it wasn’t the best for the price . My bun was so dry I left half of it and my chips over salted . I won’t lie...and say it was the best food I’ve had at a green king as it wasn’t but it also wasn’t the worst .More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded today

Hello 528mazzb, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, New Florence, Greene King Pub & Carvery

Reviewed 5 days ago

Brought my niece in to the wacky warehouse and was very pleased with the experience, everything seemed clean and well kept. Would like to see more play activities in the under two section but overall a good place. Katie the sever was very helpful and...pleasantMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 2 days ago

Rachel S, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out 😊

Reviewed 3 weeks ago

Came for a family lunch eater weekend and had an amazing experience. The food was lovely and the staff were very helpful. Victoria was lovely and made sure we had a great visit. Definitely will visit again

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 2 weeks ago

Hi Lisa T, great to hear you enjoyed your visit to our pub. Hope to see you again soon! Thanks again for the recommendation, and have an amazing day!

Reviewed 4 weeks ago

Nice atmosphere decent food and drink at a reasonable price. I would recommend The Florence and Glen and the rest of the staff were pleasant and friendly.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 4 weeks ago

Martin H, we're glad we could help! We look forward to your next visit, take care!

Reviewed 10 March 2024

Mother's Day Carvery. Although crazy busy, food was amazing as usual. Great food, hot and fresh tasting. See you again very soon xxx

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 12 March 2024

538annmariet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our pub We look forward to your next visit, take care

Reviewed 10 March 2024

Fantastic service and food as always. Carvery was delicious and James was very friendly. Nicola, Emma and Greg doing a great job on a very busy Sunday for Mother’s Day. Nice touch with the flowers on the tables

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 12 March 2024

Linda B, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at New Florence, Greene King Pub & Carvery 😊

Reviewed 10 March 2024

Lovely meal out for the family. Great service with a smile. Very quick, friendly and efficient. Thank-you The Florence

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2024 via mobile

Old this pub is family orientated however, in the soft play I had attended at five-year-old birthday party. This then very quickly turned wrong. Multiple children attending. This party had came to me upset as a 15 to 16-year-old girl had thrown softball at them,...hurting the younger children in my eyes this is seen as unacceptable, the staff ended nothing to protect the children or remove them from the soft play when you go to the soft play. Just make sure that you keep an eye on your children as there is older individuals in this soft play that are willing to do anything that they can to upset your child.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 11 March 2024

Hi Jazz B, your feedback is extremely disappointing, and I'd really like to speak to you to discuss it further. Please can you get in touch when you have a spare moment 6369@greeneking.co.uk

Reviewed 4 March 2024

Food is always delicious with so much choice on the menus or fantastic carvery. The food it always hot and fresh and the choice of vegetables in the carvery is far better than most other carvery’s. Way cheaper too. You can’t go wrong.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 7 March 2024

Maria C, we are so pleased you enjoyed your visit to our pub. We can't wait to see you again, have a great day. Thank you so much again for your feedback! We hope you have a great day!

Reviewed 2 March 2024

Won Stoke tickets for today’s game! Went into a lovely clean pub with friendly staff. Will be attending with family for food and wacky! Thanks again

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 3 March 2024

Chloe B, thank you so much for your high rating. We hope you enjoyed the game and Stokes win (finally!). We look forward to you visiting us soon

Reviewed 26 February 2024

Food great and Meat portions very generous however the poor young lady waitress might as well of been the only one one working as she was the only competent member of staff on shift.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 29 February 2024

Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the...More

Reviewed 23 February 2024

Popped in for a few drinks to meet friends. Glen greeted us at the bar he was very pleasant, although busy he was still attentive and nothing was too much trouble. Thank you Glen and team

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 13 March 2024

Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. We look forward to your next visit, take care!

Reviewed 22 February 2024 via mobile

Haven't been here for many years so thought I'd give it a go and I'm glad I did. We had carvery choice of 3 meats and plenty of veg but for me the star was the Yorkshire pudding. It was so big that hubby and...I had half each and there was still lots. I don't usually have yorkies but I'm glad I did a it was lovely and crispy not chewy. Not overpriced either £7.79 for medium plate. Will certainly be back. There is also a menu with alternatives if you didn't want carvery.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 13 March 2024

Christine F, your wonderful feedback and rating means a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Reviewed 15 February 2024

I’ve been a regular at The New Florence for well over twenty years so forgive me for being slightly biased, but it’s only recently I’ve started popping in for breakfast, and I must say it’s very good, everything perfectly cooked for my liking, especially the...bacon which is epic. Highly recommended!More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greene King, General Manager at New Florence, Greene King Pub & Carvery, responded to this reviewResponded 16 February 2024

Rob W, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day 😊

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Questions & Answers
Ask a question
cj142424
23 October 2018|
Answer
Response from nickijo12 | Reviewed this property |
Hi. Christmas Day is now fully booked, sorry
-1
Votes
759JuliaM
23 July 2016|
Answer
Response from Laurenhancock | Reviewed this property |
Yes. A small outdoor play area with a climbing frame, slides etc
0
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NEW FLORENCE, GREENE KING PUB & CARVERY, Stoke-on-Trent - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about New Florence, Greene King Pub & Carvery

New Florence, Greene King Pub & Carvery is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5