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The Masons Arms

££ - £££
Bar, British, Pub
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14 Whiting St., Bury St Edmunds IP33 1NX , England
+44 1284 753955
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun 11:00 - 23:00
Mon - Sat 11:00 - 00:00
More Info
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229 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 227: English reviews
Leighton Buzzard, United Kingdom
Level Contributor
46 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Our second visit here. What a fantastic pub. The glass cellar floor as you enter the building is a great touch. The food here is excellent. I had the burger. WOW what a burger. The beer is kept to perfection. A perfect place to go for a decent pint and excellent food. I mustn't forget to praise the bar staff.... More 

Helpful?
Thank illustratedman25
Bury St Edmunds, United Kingdom
Level Contributor
240 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Called in here for lunch and to do dome work on my lap top. Good menu. Ordered the sausages and chips. Sausages were only cooked on one side. Made the skin stringy. Very odd. Great cider on tap. Loud music. Could not work. Not the fault of the pub. Just a bad idea. Score is for the half cooked lunch!!!... More 

Helpful?
Thank steven_wilkinson
Ipswich, United Kingdom
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

After over 2 years of not seeing each other I met up with my friend who lives in Bury St Edmunds . We both have dogs so are limited to where we go . Have been to Masons arms in the past and have always enjoyed it . Is one of the only doggy friendly places in Bury . Looking... More 

Helpful?
Thank helenletitia21
norwich
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

I read that this is Greene Kings flagship pub! What a joke, went there for a meal last night and it was disgusting! I have never seen grey rubbery mashed potato before and the chips were one step away from being burnt! Complained to a member of staff and they didnt seem to want to know! Would never eat here... More 

Helpful?
Thank freedmanac
Suffolk England
Level Contributor
88 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Disaster! 45 minutes wait for food. Cold plates, warm food, terrible, just terrible food. Full refund but that doesn't compensate for family get together, complete, horrible, luncheon experience. Sort your kitchen out and quickly.

Helpful?
Thank Timlet1909
Chigwell England
Level Contributor
76 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 3 January 2017

We had lunch here on the 29th Dec. 2016. We had sandwiches and wine and beer. The sandwiches were made of thick slices of bread (granary for us). They were very fresh and filled right up with what we ordered, beef for my wife and prawns with sauce for me. A great place for lunch in the city centre!!!

Helpful?
Thank kevinl1
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 30 December 2016 via mobile

A nice Pub with some really interesting Ales, Warm & Cosy but spoiled by Staff with an attitude and a slow non flexible kitchen. The idea of a Starter is for you to nibble on something while your food is cooked?? Oh no, not here! 5 minutes after we finished our Starter we are informed there is no Chicken, they... More 

Helpful?
Thank Charles B
London, United Kingdom
Level Contributor
4 reviews
3 of 5 bubbles Reviewed 29 December 2016

It is beautiful and cosy inside and the food was tasty, however it took 70 minutes from ordering to getting four main meals, yet it did not feel like an overly busy lunchtime period. We had to enquire ourselves after 45 minutes as to the cause of the delay. They did kindly take the cost of the coffees off the... More 

Helpful?
Thank HalfofEach
Ipswich, United Kingdom
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 December 2016

Our local. Friendly cosy pub. Typical average priced pub grub. Good choice of local ales. Friendly and helpful.

Helpful?
Thank Kelly W
Norwich, United Kingdom
Level Contributor
101 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed 13 December 2016 via mobile

Didn't like attitude of bar staff. Badgered to order beer and then got short measure. Begrudgingly topped up.

Helpful?
1 Thank Michael C

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub
Meals
Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Wheelchair Accessible
Good for
Groups, Bar Scene, Cheap Eats, Child-friendly
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 00:00
Tuesday
11:00 - 00:00
Wednesday
11:00 - 00:00
Thursday
11:00 - 00:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 14 Whiting St., Bury St Edmunds IP33 1NX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Bury St Edmunds
  • Phone Number: +44 1284 753955

Questions & Answers

Questions? Get answers from The Masons Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?