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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British, Street Food
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Brunch, Breakfast, Drinks
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meals, features, about
Reviews (206)
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205 results
Traveller rating
144
11
9
18
23
Traveller type
Time of year
LanguageEnglish
Traveller rating
144
11
9
18
23
Show reviews that mention
All reviews brunch churros brioche toast halloumi fries bubble waffle afternoon tea delicious waffles lovely young girl sweet treats white chocolate looked amazing vegan options food was amazing strawberry latte scoop
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Reviewed 6 days ago

Had a lovely afternoon tea at lotties, was so sweet and tasty and beautifully presented! The service was amazing so attentive and helpful to explain how the unique afternoon tea works! Really recommend this place for a lovely girly place to try.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago via mobile

Very disappointed . A party of 9 , went with friends for her birthday we had to pre order our food and drinks. We waited 30 minutes for our drinks which came out at different times and we waited 1 hour and 10 minutes for...our food we had pre ordered! Afternoon tea isn’t worth the money. Wouldn’t go back and wouldn’t recommend.More

Date of visit: March 2024
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Reviewed 1 week ago

First time trying Lotties this week and I don’t why I never tried it before, everything I had was absolutely amazing in both taste and presentation! The churros taste like heaven in your mouth especially with the white chocolate dip, Unicorn magic bubble waffle my...sister had also taste so sweet and tasty! The design of this cafe is so thought well and beautifully designed, staff are all lovely and can’t wait to come to try more on the menu.More

Date of visit: April 2024
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Reviewed 1 week ago

Had a lovely brunch with my boyfriend at Lotties this weekend, it was so tasty, I had the Veggie toastie with halloumi cheese it was unreal so so good, with the pink hot chocolate drink that’s tastes not only amazing but so beautiful. My boyfriend...ordered the churros with Nutella and a fresh salmon and cream cheese bagel and he is so particular with his food but he loved it. The girls working are so lovely and the owner Lottie was so friendly and welcoming to us. Thank you for are amazing experience in your beautiful pink cafe, can’t wait to come again.More

Date of visit: April 2024
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Reviewed 1 week ago

I love this cafe, the best menu ever, has something to offer for everyone from brunch, sweet tooth even healthy options, also really good coffee one of the best in the town. Staff are all lovely so friendly and attentive! Beautiful decor and designs so...cute amazing for instagram photos!!More

Date of visit: April 2024
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Reviewed 2 weeks ago

Just popped in for a takeout. Slow and busy. The place is small and packed. We got half a Fierro Roche on top of our waffle which we waited for ages to get. She told us how long it would be after we paid which...wasn’t helpful. Everyone seemed to have got the wrong orders while we were waiting. And other negative comments were made from customers leaving. Overpriced. Not once did I see them wash their hands after dealing with money or itching their noses. There were 4 members of staff working and only 1 person actually doing something.More

Date of visit: March 2024
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Reviewed 4 weeks ago

I booked for 4 of us to have afternoon tea on Mother’s Day. We all enjoyed ourselves. I love the twist on afternoon tea, the food was delicious! The staff were so friendly and helpful. The menu for brunch and sweet treats looks amazing so...I can’t wait to go back.More

Date of visit: March 2024
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Reviewed 5 February 2024

Nice place, in shabby chic style. Nice atmosphere. The products and drinks on the menus are spectacular and look delicious. Too bad all that glitters is not gold. Unfriendly staff and rude service. not to mention the pink hot chocolate... it was nothing more than...hot milk with a little coloring. Obviously we left the cups full and half full. Prices are disproportionate to what is actually offered to us. It doesn't end there... the place doesn't have a bathroom, so washing your hands before touching food is impossible unless you go outside and go to the public bathrooms. I don't recommend it and we will never go back. Avoid!More

Date of visit: February 2024
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Reviewed 29 January 2024

Every monts we are visit this restaurant and never disappointed. The owners create a great atmosphere and the best waffles with ice cream. Ignore negative comments . you need just visit them:))))) highly recommend

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2024

The best place for food in Bury St Edmunds, everything served in this cafe is fresh and so tasty. The waffles really taste like you are in heaven not to sweet, just perfect and the homemade gelato is so delicious my favourite was the salted...caramel. The service is very good, and nothing is too much trouble to change topping on waffles which my niece was doing. The best thing is how beautiful the setting is, eating beautifully presented food in a beautiful setting everything is ready for a photo.More

Date of visit: January 2024
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Reviewed 19 January 2024

Never ever try their afternoon tea here. Not worth it and service sucks!! Never again. What a disappointment

Date of visit: December 2023
Helpful?
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Reviewed 20 December 2023

I came from the US, visiting Bury St Edmunds 30 years after having lived there for a few years as a child. My friend and I happened upon Lottie's and it was love at first glance! But the love didn't stop at the amazing ambience!...Lottie's chestnut praline latte was INCREDIBLE!! I would fly back from the US simply to have this drink again! It was so good I also got one to go before leaving. I risked getting a ticket for parking too long just so I could have one for the road! And while I was lucky and didn't get a ticket, it would have been worth every sip! Lottie was so kind and very welcoming. The whole experience was 5 stars! If you are able, you should absolutely pop in and experience this lovely spot!More

Date of visit: December 2023
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Reviewed 15 December 2023

My new favourite place in Suffolk! I stopped by originally for a takeaway coffee on my way up to the town however when I saw the hot drinks menu, the S'mores hot chocolate caught my eye so I ordered one and it was absolutely amazing!!...The best hot chocolate I have ever had. Can’t wait to return to sit inside this gorgeous place and try more from the menu as everything looks amazing.More

Date of visit: December 2023
Helpful?
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Reviewed 2 December 2023

Rude service came up to us and made a rude and snotty remark. The drinks have about 2 sips in them before they’re gone. If you do get the halloumi fries I’d advise no more salt intake for the rest of the day.

Date of visit: December 2023
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Reviewed 11 October 2023

Lovely time in Lotties, we had a lovely birthday brunch, the food is presented lovely and tastes amazing to. Pink hot chocolate is one of there famous drinks and it’s beautiful and tastes beautiful to.

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Odyssey52591080528
29 October 2019|
Answer
Response from 2GreatEscapers | Reviewed this property |
I'm sorry I don't know, but my granddaughter said she went to a party there, so I guess that was pre booked.
0
Votes
pinksugarvegan
2 February 2019|
AnswerShow all 3 answers
Response from Relax60785929957 | Property representative |
Hi, yes we offer vegan waffles, ice cream and milkshakes 💕
2
Votes
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LOTTIES ARTISAN WAFFLES & COFFEE, Bury St. Edmunds - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Lotties Artisan Waffles & Coffee

Yes, Lotties Artisan Waffles & Coffee offers takeaway services.

Yes, Lotties Artisan Waffles & Coffee is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Lotties Artisan Waffles & Coffee is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 5