We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Carluccio's Bury St Edmunds

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
24-26 Auction Street, Bury St Edmunds IP33 3FA, England
+44 1284 725505
Website
Today
08:00 - 23:00
Open now
All hours
Hours:
Sun 09:00 - 22:00
Mon - Sat 08:00 - 23:00
More Info
Add Photo Write a Review

407 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 405: English reviews
Bury St Edmunds, United Kingdom
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Carluchio Bury St Edmunds is located in the Apex area, parking in the Apex car park is usually not a problem. The food is always consistent Italian with the Carluchio menu. The service was good and attentive but not overbearing

Helpful?
Thank 200abas
1 review
1 of 5 bubbles Reviewed 2 days ago NEW

Had problems so left review on Trip Advisor and manager responded by asking for personal details for contact. These were passed on but no contact ever made, think it was just for him to look better on Trip Advisor to other people looking at reviews. Certainly would not recommend this restaurant at all.

Helpful?
Thank Paul R
Elsenham, United Kingdom
Level Contributor
95 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

The restaurant is very bright for evening dining. Turning down the lights would add a better ambience during dinner. We visited with friends on Saturday night after the Christmas Fair. The food was ok, but not enough Italian dishes for our liking. The wine plentiful and the evening great fun - helped along by our lovely waiter Liam, who was... More 

Helpful?
Thank cheryl c
Sudbury, United Kingdom
Level Contributor
111 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Went here to eat before going to the theatre--we were a little late but staff were very helpful & made sure we were finished in good time.Nice atmosphere--busy but not too noisy & the waiter was very helpful

Helpful?
Thank Sandra O
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

I have eaten in Carluccios many times in Norwich, but only twice in Bury St Edmunds. I ordered the calamari with mayonnaise dressing but after eating two pieces came to the conclusion that it was not cooked through sufficiently, so sent it back. The next lot arrived 20 minutes later, by which time my husband had finished and, this time,... More 

Helpful?
Thank Kathy J
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this review

Dear Kathy J, I am very sorry to hear about your experience on your last visit. Can you please provide me with a contact number as we need to investigate this further. burystedmunds@carluccios.com Kind regards Wayne Gray More 

Brentwood, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 2 weeks ago

We have been here many times over the last couple of years and always found it a good, value for money restaurant with an unpretentious menu with plenty of choice. Somebody seems to have thought it was a great idea to give it a rebrand. Unfortunately, none of the usual cheerful staff seem to be around any more or perhaps... More 

Helpful?
Thank Alice P
Level Contributor
109 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Called with a friend for lunch - good service & food are reasonable price in nice surroundings . What more could you ask for ??

Helpful?
Thank Dinerlady
Bury St Edmunds, United Kingdom
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

A busy friendly restaurant, the staff are very helpful and the food is consistently good. We ate from the daily set menu which we thoroughly enjoyed along with a glass or two of lovely white wine.

Helpful?
Thank JanC917
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this review

Dear JanC917, Thank you for the lovely review. We are all very happy that you enjoyed your visit. We hope to see you again soon. Kind regards Wayne Gray More 

Bury St Edmunds, United Kingdom
Level Contributor
386 reviews
278 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We chose the 2 courses for 12pounds lunch.Unfortunately I had just returned from Italy so had enjoyed 2 weeks of Italian food.The chicken schnitzel arrived with a very few salad leaves and a few small tomatoes,that was it apart from dry ,flattened chicken breast,we were offered the choice of buying extra veg.The lunch was to catch up with friends and... More 

Helpful?
Thank mc m
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this review

Dear mc m, I am sorry to hear that you were disappointed with your food on your recent visit. We strive to deliver great food at all times but it seems like we dropped the ball on this occasion. I do hope you'll give us another go at recreating the memorable meals you had in Italy. Kind regards Wayne Gray More 

Ipswich, United Kingdom
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Booked table for family meal, one guest had problems with seating, staff very understanding and as soon as suitable area became free quickly cleared table for us! Good choice of food, seafood linguini was extremely tasty! We all enjoyed our meals not rushed .

Helpful?
Thank subi212
Carluccios_bury, General Manager at Carluccio's Bury St Edmunds, responded to this review

Dear subi212, Thank you for taking time to write a review. I am glad to hear that you enjoyed your recent visit. We look forward to welcoming you back soon. Kind regards Wayne Gray More 

Travellers who viewed Carluccio's Bury St Edmunds also viewed

 
Bury St Edmunds, Suffolk
 
Bury St Edmunds, Suffolk
 

Been to Carluccio's Bury St Edmunds? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian, European, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 24-26 Auction Street, Bury St Edmunds IP33 3FA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Bury St Edmunds
  • Phone Number: +44 1284 725505

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's Bury St Edmunds and other visitors
1 question
Ask a question
Manningtree, United Kingdom
over a year ago

See all questions (1)

Questions? Get answers from Carluccio's Bury St Edmunds staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?