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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Situated in the heart of Long Melford, the Swan is traditionally modern in its approach. Whether you are looking for a quick drink, a relaxed meal or an overnight stay, the Swan is the perfect location. With the emphasis on great quality food & excellent customer service.
PRICE RANGE
£10 - £45
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
British, Contemporary
FEATURES
Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards, Table Service, Street Parking
Reviews (686)
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LanguageEnglish
Traveller rating
384
146
73
47
35
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All reviews burger pork belly fish and chips roll top bath wine list lunch menu lovely surroundings lovely lunch room suffolk
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Reviewed 2 weeks ago via mobile

Booked up for Sunday lunch Welcoming staff and efficient service, we both had the roast beef and it was great. The beef was quality and cooked to perfection, definitely one of the best roasts that I have eaten (bar the wife’s!) . Will visit again…

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2023

My wife and I met my stepdaughter and two of her friends for Sunday lunch. As my stepdaughter had a very long drive, she was unfortunately a few minutes late for our booking for the final sitting of the afternoon. This did not go down...well. The gentleman who served us, who I assumed was the landlord as he was the only staff member not in uniform, had the general manner of someone who’s just found a turd in his pocket! ‘Are these people coming?’ He demanded in an abrupt manner. And so it began. When the others did arrive, admittedly a few minutes late, we were left for about twenty minutes before anyone came to take our orders. When someone did come, it was Basil Fawlty again. ‘Can I quickly take your orders.’ With an emphasis on the word ‘quickly’. It wasn’t anything he said, Just how he said it, and spoiled a good but not outstanding meal. Would normally get three or four stars for the food, but for the service. All other staff were great y the way.More

Date of visit: October 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2023

Good menu choices suit all palates and budgets. Service very friendly and helpful. Food all very good, well presented. Eaton mess exceptional.

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2023 via mobile

As you’d expect in Long Melford this pub is a jumble of rooms, all pleasantly presented. The rear patio and garden offers sunny and shady spots. Dog friendly. The Swan seems to be leaning towards a wine bar, bistro vibe most noticeable in the menu,...which was sorely lacking in lighter options at lunchtime. Not a sandwich in sight and the only real contender, a chicken Caesar salad, was off. I’m not a fussy eater but struggled, eventually opting for a pleasant but unremarkable gazpacho. My wife went for a more substantial tuna dish which was very good. Presented with new potatoes, boiled egg and a mound of olives it was pleasant but too much for a light lunch. Service was friendly and smooth. Go there if you have a hearty appetite but there are plenty of alternatives nearby.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 September 2023

We enjoyed our meal here and thought it was good value for money. The staff were friendly and attentive. Highly recommended.

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2023

Wonderful outsides spaces and lovely inside spaces. Great welcome from staff, good service at the table. Good menu, delicious food, well presented and good prices. Building spotlessly clean, well maintained and attractive. Thank you.

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan Long Melford, Owner at Long Melford Swan, responded to this reviewResponded 22 June 2023

Thank you for your lovely review! We hope to see you again:)

Reviewed 13 June 2023

Staff beyond helpful and friendly. Food perfect .the only downside was a smokers, we were upside, and I think a mistake to smoking in eating area . Wasn’t pleasant

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan Long Melford, Owner at Long Melford Swan, responded to this reviewResponded 22 June 2023

Thank you for your kind review! Unfortunately, we do allow smokers out in our garden however, we will take your feedback into account regarding a separate area for smokers and customers that are eating.

Reviewed 21 April 2023 via mobile

Popped in for lunch and had a delicious serving of pork belly with a glass of voignier. Service was very good from the front bar to the waitress.

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan Long Melford, Owner at Long Melford Swan, responded to this reviewResponded 25 April 2023

Thank you very much for your kind review!

Reviewed 20 March 2023

Had a lovely lunch today with one of my oldest friends ! Lovely surroundings, food and amazing service by our waitress Phoebe . Will definitely be back again .

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan Long Melford, Owner at Long Melford Swan, responded to this reviewResponded 22 March 2023

Kelly, thank you so much for your lovely review! We hope to see you again soon.

Reviewed 13 March 2023 via mobile

Dined here for lunch, stylish pub that has a contemporary interior. The normal pub classics are on offer but in a congenial space. Good service. Our friends had cod and chips which they enjoyed, large serve. Chickpea curry was great, naan bread … from a...supermarketMore

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 15 March 2023

Thank you so much for your feedback! However, our naan breads are made in house:)

Reviewed 4 March 2023 via mobile

Excellent lunch - probably the nicest haddock and chips I’ve had. Salmon and dill fish cake also very very tasty my partner says - all very competitively priced. Lovely being seated by the fire! - will visit again! Overall superb!

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 6 March 2023

Thank you so much for your kind review! We hope you visit again soon:)

Reviewed 24 February 2023 via mobile

The food was excellent, not cheap but if you’re not hungry it was cooked really well . The wine however was foul . It was a cheap Spanish red tasting of cherry aid . I cannot understand why a pub uses the cheapest nasty wine...as a house wine … it says that this is our standard when clearly the cuisine is much better . Cutting corners for the sake of cost will not entice people back , sadly we will not be returning.More

Date of visit: February 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 27 February 2023

Thank you for your kind words on our food. I will pass this feedback on our wine to our bar team and ensure we take your review into account. We hope one day you can give us another chance, we are so sorry about your...More

Reviewed 16 February 2023 via mobile

Went for a Valentines Menu evening meal and had a fantastic time. Whilst a regular visitor, we do not normally eat and we had amazing food. Opted for the rib eye cooked medium rare and that’s exactly how it arrived. Dauphinois were the best I...had ever had. The atmosphere was spot on and not crowded together with space to talk without being conscious of people being on top of you. Looking forward to more meals both soon and outside in the summer.More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 20 February 2023

Thank you so much for your kind review! We hope to see you again soon:)

Reviewed 1 February 2023 via mobile

Nicely done place, clean, good food and drink. Pretty poor service, no checking to see how things were, waited and waited for dessert list which never arrived. Sat with Empty glasses and didn’t ask if we wanted more drinks. Friends meal arrived on its own...as there was a mix up so I had to sit and wait for mine to arrive later. Shame as the lack of service hugely let it down.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 2 February 2023

We are so sorry for your experience with us here at the Swan. I will pass this message onto our team and see that our service improves as a whole. Again, we are sorry for this experience and hope you can give us another chance...More

Reviewed 21 January 2023

The website has the Swan open but at 20:30 the kitchen was closed. The staff didn't appear to care less. We had a similar couldn't care less expierence some months back and put it down to a bad day. This second visit has confirmed this...is the way they think business can be done and for it to be successful. For me this was second chance and last chance. I will not be returning and will pass the message on.More

Date of visit: January 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swan L, Public Relations Manager at Long Melford Swan, responded to this reviewResponded 23 January 2023

We are so sorry for your experiences with us here at the Swan. We are in the process of making it clearer that our last seatings are at 8.15pm. Again, we are sorry about this and hope someday in the future you can rethink your...More

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Questions & Answers
Ask a question
MrsH302
27 November 2022|
Answer
Response from Lynn B | Reviewed this property |
I don’t know the answer I’m afraid
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Trevor S
4 July 2021|
AnswerShow all 3 answers
Response from Katiecluk | Reviewed this property |
We went for Sunday lunch so we booked a table in advance as we thought it maybe busy, there’s plenty of seating but it’s definitely advisable if you’re going at a busy time!
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LONG MELFORD SWAN - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Long Melford Swan

Yes, Long Melford Swan is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Long Melford Swan is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5