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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stayed for two nights, had a wonderful time everything was lovely. Ate at the restaurant one night; recommend the steak. Even had Aircon in the room. Felt very safe with their handling of COVID restrictions.
A very rude welcoming, was told to ‘move out the way’ and felt very looked down apon although they were unable to serve a brownie correctly. What was meant to be a warm pudding arrived stone cold with ice-cream that had melted to a foam...More
Stayed recently .. in these difficult times ., I had a great experience ., rooms clean and fresh crisp linen .. love the showers and clever modern Japanese loo, friendly staff. Love the coffee and tea making facilities with fridge in room
I had booked via booking.com for 4 people for 2 nights at the end of July - we were going to go horse racing. However the horse racing was cancelled and although I knew I had booked a no refund room the booking.com website suggested...More
I stayed here over the weekend for a wedding I was attending. I didn’t have many expectations in terms of the place itself but I was very pleasantly surprised but how kind, helpful and welcoming the staff were.
I had a lovely stay, mostly thanks...More
My Camembert starter was not hot but the waiter graciously apologised and sent it back. I would have been happy if mine was heated properly, but i got a new one. It was ok, but still not very hot. I ordered the sausage burger main...More
I booked 5 weeks before our visit to celebrate my husbands birthday with family. When we arrived we were not in the main restaurant but in a room to the side with no atmosphere and as the night went on felt totally forgotten
Date of visit: February 2020
Amydee5, General Manager at Kings Newmarket, responded to this reviewResponded 19 February 2020
Thank you for your comments. Firstly, please accept our apologies for your visit not meeting your expectations, we do endeavour to make every guests experience as good as possible and I am sorry that this was not met on this occasion.