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About
The Queen's Head is located in the heart of the beautiful village of East Clandon, close to Guildford and the A3. Forming part of the award-winning Red Mist Leisure family of pubs, The Queen's Head is a popular location all year round offering a large pub garden for alfresco dining and drinks in the summer and a warming log fire to cosy up to in the colder, winter months. Offering an inspiring menu of fresh, local and seasonal dishes, they have both a la carte and daily specials to choose from. They also enjoy great relations with local drink suppliers including the award-winning High Clandon sparkling wine, Silent Pool gin and Tilford Brewery, to name just a few.
PRICE RANGE
£14 - £27
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Bar, British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Free off-street parking, Wine and Beer, Gift Cards Available
Reviews (1,533)
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Traveller rating
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All reviews tempura prawns pie sunday roast burger beef pudding salad queens head the pub lovely meal car park eva qh mist specials pubs
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Reviewed 2 weeks ago via mobile

The pub has changed hands and the new owners haven't got a grip it needs to be put into special measures. The food is bang average smacked to me of cheap ingredients the pub on a January evening relied on an open log fire and...central heating off and so it was very cold also the restraunts was grubby and tired not helped by the dust trails clearly visible in the curtains. We will wait for the reviews to improve greatly before we spend another £100 on a 2 two course meals for two which inc a £28 bottle wine. Sorry I hate leaving poor reviews but my experience compiled me,More

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Disappointed with this pub as it used to be very good. Brunch menu was very limited and expensive. Two items were off the menu. Mum's was cold which she got the money back for. How can a pub have no ham left on a busy...Saturday. Useless menu as we would have liked pie and not breakfast food!!! A tip for the manager. Buy a ham hock. Cook it then you will have enough for the week. We will not be returning!!!More

Date of visit: January 2024
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Steve Blake, General Manager at The Queen's Head, responded to this reviewResponded 6 days ago

Good afternoon Louise, Firstly I would like to apologise for the poor experience you had during your most recent visit with us, and for the time taken for this to be addressed. Unfortunately, through looking our accounts during that period, on that week we did...More

Reviewed 4 weeks ago

We went to meet friends for lunch. It was necessary to wait to be seated even though our friends already had a table. This isn’t really what I expect for a country pub. There was no significant bar area where you were able to just...have a drink and all the tables were laid out with place settings for eating. The staff were friendly enough although the service was very slow. The food was acceptable but not great. The place was busy and the background noise was overpowering which whilst I appreciate couldn’t be helped but we did have to leave earlier than we wanted as it was impossible to have a conversation.More

Date of visit: January 2024
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Steve Blake, General Manager at The Queen's Head, responded to this reviewResponded 6 days ago

Good afternoon, I'm sorry to hear that your most recent experience with us wasn't up to the standards we strive for. Here at the Queens Head we pride ourselves on our exceptional guest service and food quality, but it does sound like we missed the...More

Reviewed 13 January 2024 via mobile

I should say I have previously enjoyed meals here, however I took my mum out for the evening and we were both quite disappointed by the end of the evening. We arrived at 19:30 (I telephoned to let them know we we running late, though...Steve at reception was ok to push our booking out by another 30mins, though actually arrived on time and still got our table, so I was very happy with that. Our waiter was lovely and very polite. She served our drinks albeit after around 30 minutes of arriving. My mum doesn’t eat meat, so thankfully the monkfish Thermidor was still available as the only non meat option. We ordered a side of red cabbage as the only veg available not cooked in beef fat. Mum liked the flavour, though there was a full layer of cut carrot at the bottom of her dish and very little monkfish. We pointed this out, but no reaction from the waiter. I had the chicken and ham pie with carrots (cooked in beef fat), though I only one half of a carrot arrived on the plate! We had to wait an hour to get our mains, then another 30mins to get our desserts. Finally, I had to go to the desk to pay our bill as nobody seemed to be around (I noticed another chap doing the same). I asked the person at the desk if they were having difficulties as things were taking much longer than normal. She confirmed saying they were short of staff. I would also say we had a great little table though we were both quite cold as there was no heating in the room. This could have been resolved by lighting the wood burner. I do not understand why such a small thing like this is overlooked. It is a real shame as myself, my wife and our mums have been to Red Mist pubs on many occasions and enjoyed the food and warmth of the places. Since the chain has been taken over by the Grosvenor Group the food and service has gone down bill. I hope this gives food for thought (excuse the pun) to the management to up their game. I will not be returning just yet.More

Date of visit: December 2023
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Steve Blake, General Manager at The Queen's Head, responded to this reviewResponded 6 days ago

Good afternoon, Firstly, I'd like to sincerely apologise that your most recent visit didn't live up to past experiences with us. Here at the Queens Head, and as an extension, the Grosvenor Group, we pride ourselves on our guest experience and food quality, but it...More

Reviewed 11 January 2024

We were with our walking group. My wife and I both ordered the venison cottage pie. It was certainly not the size expected of a main coure - some very small cubes of venison with a potato topping in a small metal bowl accompanied by...a piece of cold cabbage, served on a cold plate (how difficult is it for a restaurant to serve hot food on a warm plae?). Other members of the group were also disappointed with their choices.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve Blake, General Manager at The Queen's Head, responded to this reviewResponded yesterday

Good afternoon Lunchlady, I'm sorry to hear that the Venison cottage pie came up short on your last visit with us. The venison cottage pie was a local favourite until our recent menu update, so much so that it has returned as a chef special...More

Reviewed 6 January 2024

My friend (who recommended the Queen’s Head), with her one year old son, and I met for lunch on the 5th January, we had pre booked our table which was ready for us with a high chair and room for the buggy. I had never...been before. What a delightful place - friendly, very efficient staff and it was busy. We had the fish and chips which I am fussy about but it was excellent and one of the best I’ve had. Also the beef burger was very good indeed. A pleasant small glass of Merlot. The child’s portion of sausage, mash and gravy was presented beautifully. Lovely dessert. I will be returning with my husband. We are looking forward to it already.More

Date of visit: January 2024
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Steve Blake, General Manager at The Queen's Head, responded to this reviewResponded yesterday

Good afternoon, Thank you so much for taking the time to leave a lovely 5 star review, with some lovely comments about our staff and food. We look forward to welcoming you back very soon! Kindest regards, Jamie, Deputy General Manager, QH

Reviewed 24 December 2023 via mobile

Shockingly poor service on Christmas Eve. Waited an hour before food was served, with no apology. Two of our party were left without drinks. Waitress stood by bar and played with her hair as we waited for our plates to be collected for a good...10 minutes. Not even so much as a Merry Christmas when we paid, either!! Will NOT be returning.More

Date of visit: December 2023
Helpful?1  
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Reviewed 26 November 2023

Booked table at Queens Head east clandon on 25/11/23 on arrival warm & cosy show to table nice wood burners, ordered Drinks, Starters when tried to Order Venison Pie informed run out, Ordered Chicken & Ham pie Sadly bit disappointed as reason we booked was...for Venison Pie. When main meal arrived food was lovely, during meal asked for more gravy, inform kitchen shut down, During meal temperature went down & no wood added to wood burner, by time we had finished our meal temperature was quite cold so we did have dessert, so asked for bill & left sadly will not be returning! Disappointed!!More

Date of visit: November 2023
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Reviewed 25 November 2023

Nineteen of us for an eightieth birthday celebration, everything went very well, the food was great and the service efficient. The manager Steve was particularly helpful with advice and his personal attention. Would thoroughly recommend.

Date of visit: November 2023
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Reviewed 18 November 2023

Judging by what others were eating this lovely venue should stick to lunch and dinner only. The afternoon tea which was a gift was way below my expectation the tea was weak with only one teabag and not boiling. The sandwiches delicious but not great...variety. The pre-made cakes were not all fresh and the scone definitely not fresh they were cut and warmed to make them seem fresh so tasted fine but was crunchy on the outside like a biscuitMore

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2023

what a shame - great reviews, but despite ordering at just after 12.15 pm (ie before the lunchtime rush) food took over an hour to arrive - 2 meals were brought out before the other 2 (and they were cold) -then it took another 30...mins for them to arrive together, small portions (i think 4 small prawns in the thai curry), they forgot one of the dishes ... and they still ended up charging us c£50 ...poor effort all roundMore

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2023

My husband and I stopped by The Queen's Head last Thursday evening on the off chance they may have a table available for early dinner. We were greeted with a very warm welcome from a gentleman stood behind the bar and given choice of dining...tables in two cosy dining areas, we had starters and mains both arrived promptly and were very well presented. My husband had the steak from the specials menu and I had steak from the dinner menu. My husband drew the short straw and was the designated driver he had non alcaholic Guinness while I was able to enjoy a couple glasses of sauvignon blanc which was lovely, our drinks orders were taken quickly and the lady and gentlemen serving were both very attentive. Overall it was a very pleasant and cosy dining experience the only negative was that we didn't have time to stay for dessert as we had to collect our children from their grandparents.... Maybe next time. Thanks for a lovely evening guys! Tash & RobMore

Date of visit: October 2023
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Reviewed 27 October 2023

My friend had booked a table for 2 of us from 12.30 (to 2.15). (i) I arrived spot on 12.30 and gave the name of my friend but was assured no table had been booked in that name, even after I had repeated it several...times and spelt it. Luckily my friend was already at the table and emerged to find me. (ii) Our menu selections were taken by 1pm, but the starters did not arrive for 1/2 hour and we then had to wait until 2.45pm for the mains to arrive, and that only after we had chased the food 3 times. There was no apology or explanation for these unacceptable delays. (iii) Although the fish pie main we both selected was unavailable, the food was quite acceptable albeit typically a bit pricey. However, the service was unbelievably awful.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 October 2023

My wife and I had a really lovely evening with amazing food and a really nice wine. This cannot taken for granted as I'm a coeliac and therefore need special "treatment". The staff was well informed about the disease and assured my that all is...safe for me. In fact, I haven't had any problems.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023

Came all the way from London as I’d heard great things and had a wonderful night from start to finish. The Deputy Manager Kate was incredibly welcoming, charismatic and professional. The menu items were explained clearly and with good detail, and the food we ate...was lovely! Drinks were served promptly from the friendly team member behind the bar and the restaurant and facilities were very clean. I would definitely return and recommend this to my friends.More

Date of visit: October 2023
Helpful?
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Kate Templeton, General Manager at The Queen's Head, responded to this reviewResponded 20 October 2023

Hi cassief268, Thank you for your kind words and the wonderful review! I am so happy to hear that you enjoyed your time here and I look forward to seeing you again in the near future! Many thanks, Kate Deputy General Manager, The Queen's Head

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Questions & Answers
Ask a question
Happiness45134061701
27 June 2021|
AnswerShow all 3 answers
Response from Richard D |
no
1
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karenbeanpole
3 April 2021|
Answer
Response from Julie169 | Reviewed this property |
Yes. Heaters in the marquee
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rosemarywarner51
13 January 2019|
AnswerShow all 4 answers
Response from Danni C | Property representative |
Hi Rosemary Yes we are indeed dog friendly in certain areas of the pub so if you could call in advance and let us know you are bringing a dog we will make sure we have you have a table booked in the appropriate area.
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THE QUEEN'S HEAD, Guildford - The St - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Queen's Head

Yes, The Queen's Head is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Queen's Head is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5