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Hours
Sun
12:00 - 22:00
Mon
12:00 - 22:00
Tue
12:00 - 22:00
Wed
12:00 - 22:00
Thu
12:00 - 22:00
Fri
12:00 - 0:00
Sat
12:00 - 0:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£10.00 – £60.00
CUISINES
Bar, British, Pub
Special Diets
Gluten free options
meals, features
Is this a pub?
Details
About
Our award-winning rosette bar & restaurant, Leila Lily’s, is an opulent and refined venue situated on the iconic Grey Street in the heart of Newcastle City Centre. Serving elevated plates, Leila Lily’s offers an extensive menu range including starters ideal for grazing, elegant main courses, and delicately assembled desserts. Leila Lily’s prides itself on serving visionary, reimagined British food which is meticulously and locally sourced. Our cocktails are crafted with passion and attention from our team bringing you seasonal, and lesser-known ingredients – the most sublime collection of classic cocktails and modern creations. Leila Lily’s is the perfect location for guests seeking a high-end, well-rounded experience. With its floral interior, garlands and flourishes of greenery Leila Lily’s creates the ultimate backdrop for any occasion.
PRICE RANGE
£10.00 – £60.00
CUISINES
Bar, British, Pub
Special Diets
Gluten free options
Meals
Breakfast, Lunch, Dinner, Drinks
FEATURES
Reservations, Seating, Serves Alcohol, Full Bar, Table Service, Gift Cards Available
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4.0
315 reviews
Excellent
181
Very good
37
Average
38
Poor
31
Terrible
28
Edintravel1
Edinburgh406 contributions
Feb 2020 • couples
Beautiful decor and friendly staff. The brunch set up is a bit strange. £10 for the “buffet” (including juice and coffee/tea or £15 for the buffet and a hot breakfast. After looking at the buffet we decided it was of limited selection and ordered hot food only (which was about £8 a meal). I asked for a cappuccino which didn’t come presented very well, in a mug, and it wasn’t very good. The food was delicious although the scrambled eggs came without any toast (I guess that’s what the £10 buffet is for?). The toilets look like they are also for the nightclub downstairs and didn’t smell very pleasant! Seems like the place is new and finding their feet. Would return for drinks only.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hello, thank you for taking the time to leave Leila Lily's a review. We have passed your comments onto our team to help improve our services.
Thank you,
The Leila Lily's Team.
Written 5 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nikki P
Tyne and Wear189 contributions
Jan 2020 • friends
I booked an afternoon tea for a friend and I as a treat as Christmas has been so busy as a retail manager.
We arrived at the venue and were promptly met and asked our preferred seating.
First off, this is my place of choice for the food. I had the pleasure of attending the opening events here and the food was outstanding. The second thing I love is the decor, it's so luxurious. Velvet and crystal are always a winner. The botanical feel runs throughout and the only disappointment was the bathroom with a broken tap and a dark feel.
Our hostess appeared and took our order. She was polite and friendly and didn't rush us at all. The tea came hot and the cups sparkling. The milk jug was a nice touch if you love design.
Our food arrived in a timely manner and did not disappoint. The display was beautiful inside a half bird cage and our brioche sandwiches were delivered on a bed of grass and dry ice. Exceptionally over the top and massively appreciated. I'm all for the drama.
I can honestly say I could not find fault. The deserts ranged from fresh to indulgently rich and the buns were fluffy and fresh. The lemon tart is probably the best I have had outside of France.
My friend was overwhelmed and said it was her favorite of afternoon teas we had done in the past 10 years and she is hard to please.
Thank you Leila Lily you know I'm a fan. Can't wait for my next experience with you.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hi Nikki, wow! Thank you for such an incredible review. We are delighted to hear you enjoyed our afternoon tea and that you love the interior of Leila Lily's. We love having you as such a loyal customer and you will always have a special experience here at Leila Lily's. We look forward to welcoming you back very soon.
Written 5 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chloe
Newcastle upon Tyne28 contributions
Sept 2020 • family
Me and my mam bought a £25 wowcher afternoon tea voucher for Leila Lily’s which came with a cocktail each and I have to say, it was such good value for money. The restaurant is beautifully decorated and the food and cocktails were top notch. Great assortment of both savoury and sweet treats, the coronation chicken bun was especially a favourite. The staff were really lovely and attentive aswell. Overall would definitely recommend especially using the wowcher deal.
Written 9 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ferne S
Newcastle upon Tyne6 contributions
Jul 2020 • friends
I reserved a table at Leila Lily’s for Sunday for myself and some friends. Obviously with the current climate you have to try and make reservations for fit your schedule.
Whilst I was at dinner in the place I had prebooked beforehand I realised I had a voicemail. When I got to the venue at the time which I had booked, they told me multiple times that I had tried to contact me to cancel my booking. However when I was in the venue there were still 4 tables sat in there. I checked my email and they’d also sent me an email regarding the early closure.
Whilst I understand that businesses may be quieter during this time, I felt extremely uncomfortable staying and paying £9 a drink in a place where I felt unwanted. They knew that me and my friends were to be staying for a couple of hours due to the booking notice therefore they were still going to make trade and decided it appropriate to try and cancel the booking literally half an hour before when we were already on the way to the venue. They did however say we could stay but had a select amount of time to order so we could have one drink, which I felt was pointless since we were clearly not wanted as they mentioned it a few times about how they tried to contact us.
I feel that if you are going to close the business early, a longer amount of time beforehand would be more appropriate since I then had to try and find an alternate venue to go to to fill the gap between the next booking. Also, maybe not make your guests feel uncomfortable and rushed when they don’t receive your messages you sent literally 30 minutes before, it’s incredible unprofessional and uncomfortable.
Written 21 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gkgill
43 contributions
Jan 2020 • friends
Cannot fault the decor and the atmosphere, it is truly amazing and welcoming.
On this occasion me and a friend went for food and ordered the celeriac risotto and the gnocchi - the portions were awfully small especially the gnochhi.
The risotto was definitely less than average, with it having a funny after taste and not being up to scratch for the money we paid for the dish! I think there is some work to be done on the veggie options and can't comment on the steak.
The glasses did have marks and lipstick stains on which wasnt a great touch and we got placed on a long table with other people either side so it wasn't really an intimate / private environment.
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hi gkgill,
We are sorry to hear you were not completely satisfied with your recent visit.
Your comments have been passed onto the team to help improve our services for the future.
We will be launching a new menu once we reopen so do hope you come back to try out some of our new dishes.
Kind regards,
Leila Lily's
Written 17 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenneth A
1 contribution
Feb 2020 • none
This restaurant has a very welcoming frrl with lots of flowers and smart decor throughout..The staff are extremely pleasant and helpful .
We had a 3 course lunch and the parsnip and apple soup and grilled mackerel were expertly served and tasted wonderful .
Main courses comprised a beef cheeseburger with fries and Halibut and chips and both were had a unique taste and we savoured every bite
The deserts comprised a mandarin cheesecake and sticky toffee pudding which were a delight albeit we had to wait a while for them but it was worth the wait
All in all a good dining experience complimented by two cocktails courtesy of a Wowcher special offer .. Strongly recommended
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Thank you very much for leaving Leila Lily's such a fantastic review. We are delighted to hear that you thoroughly enjoyed your experience here at Leila Lily's. We look forward to welcoming you back again soon.
Thank you,
The Leila Lily's Team.
Written 5 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DavidBenham
South Shields88 contributions
Oct 2020 • couples
My wife and I took advantage of a brilliant value Groupon deal which entitled us to Prosecco Afternoon Tea for 2, for only £30. Upon arrival we were greeted by friendly staff and asked to sign in for Test and Trace. We had arrived slightly early and were shown to the bar where we enjoyed a drink before being seated. The service was professional and timely as some places can rush you when you are on a Groupon deal in my experience but this did not happen here. The food was delicious, although there wasn't a great deal of it - but that is precisely what afternoon tea is, it is a light bite to be savoured. The Prosecco was of a good quality and the glassware was clean and complete with a fruit garnish in them. Once we had finished our food, we were left to finish our drinks at our own pace. The place had a nice and intimate atmosphere and adhered to covid restrictions perfectly. You can still enjoy your experience here despite everything that is going on in the World. Staff are all very friendly and great at their jobs. We will definitely return.
Written 27 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah123
43 contributions
Jun 2021 • couples
Myself and my partner were staying at the Grey Street Hotel next door to Leila Lily’s so breakfast was included as part of our deal. The first day we both had full English breakfasts, and were disappointed. Whilst it was beautifully presented and came quickly, the food was rather bland. We ended up leaving most of it, and left still quite hungry. The next day we prepared for this, hoping that this was a one off, but chose to fill up on croissants whilst waiting for our breakfasts and chose different meals. I chose the french toast - which was absolutely divine, I cannot wait to come back to have it again. The berries and cream complimented the toast so well, I could have eaten it three times over. Huge compliments to the chef for that. My partner had eggs benedict, but was once again let down by it’s blandness, and left most of it. Whilst it was included as part of our deal so it wasn’t a huge concern in terms of value for money for us, we both agreed that the food seemed to be of low quality, and little things like the pots of tea were incredibly weak with a strange aftertaste, and the morning juices were from concentrate so tasted cheap. The service wasn’t particularly great, staff always seemed to be rushing around and seemingly making lots of mistakes, which I could not understand in a mostly empty restaurant, and were quite unattentive at times. We ended up leaving the restaurant when our plates had not been cleared because no one had touched upon our table within the full hour we had been there, once our order had arrived. Whilst I would return to have the french toast again, the service and food quality does not warrant the prices. The restaurant is decorated beautifully and staff were really hard working - but perhaps could do with a little more customer service training.
Written 30 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Thank you for your review Hannah - Customer feedback is important to us and we are always looking for ways to improve the experience of our guests.
Written 2 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LucyB
11 contributions
Jul 2021 • friends
Afternoon tea at Lelia Lily’s…
Beautiful setting, good vibes inside, we were sat in the bar bit as the other afternoon tea area was so busy but it was fine as it’s so beautiful anyways. My friend arrived 5 minutes after me. I asked a waitress how to order afternoon tea as you can only order drinks on the app she said she would come back and take our order… 20 mins later we still hadn’t ordered and a member of staff who was making drinks at the bar asked if we had ordered drinks yet and I mentioned about the afternoon tea and said I think we’ve been forgotten about. 2 mins later she was at the table apologetic we placed our order and waited a little while for drinks as it was fully booked out. Drinks arrived and they were beautiful but I had one sick and came out in a rash which is some reaction I have so I gave my drink to my bestie. The food arrived and looked sooo cute. My bestie said no salmon for her as she doesn’t like it so they didn’t give me salmon either lol just an egg and one cheese bun. The food honestly could of been a lot better and possibly more of it. I found the ham hock to have a funny taste and smell and as for the peanut and champagne cake that wasn’t for me the texture and flavours were so strange. Before we finished our afternoon tea I ordered a mock tail and it arrived when the afternoon tea was over. We had also asked when ordering drinks first time around for water for the table and then my friend asked again and the waiter brought over a glass of water…. He took the dishes away and then I realised no one once came over and asked if everything was ok…. We waited 20 mins and no one came over to speak to us or let us ask for the bill so we got up and paid at the bar explaining no one had came over like we had been forgotten ( not sure how when they were serving right next to us) I felt like I didn’t fit the brief for this bar being a larger lady and not dressing with the times that’s just the vibes I got. On paying my friend paid £25 (afternoon tea and £5 for the mocktail) and I was charged £29:50 I paid this and we walked out. Afterwards I asked her how that’s possible and we’re confused as I had afternoon tea and a cocktail too. The covid regulations they have in place are very lacked as a hen party got up a few times with masks and walked around the bar and outside without masks, past staff and were never once asked to put their masks on. I think it’s overpriced and definitely not worth the money. Unless you fancy paying £12 for a cocktail you’ve waited 30 mins for just because it’s the vibes. I messaged Leila Lily’s and have given them plenty of opportunities to speak to me but they keep palming me off saying the manager will email you today, sorry about the wait it will be today…. I will not be returning there are better places and afternoon teas in Newcastle by miles.
Written 13 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hi,
We are sorry to hear about your recent experience at Leila Lily's. Could you please send an email to marketing@malhotragroup.co.uk so we can look into your review further.
Many thanks.
Written 20 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becca H
1 contribution
Jul 2021 • friends
The food was nice despite the fact we waited nearly an hour for it after asking 2 times !! I also asked for my steak well done but it came dripping in blood. They gave me a butter knife with my steak which I had to ask for while my food was getting cold and my steak came with this weird looking slug thing in a bone! My friend also waited 45 minutes after asking 4 times for her cocktail which was basically just a glass of ice, and to top of it off they didn’t even have the cocktail i wanted which was advertised on the menu so I had to get a vodka lemonade instead or should I say basically just lemonade🙄. So over all I don’t recommend this place for the price it is !! Bare in mind we over heard 3 other tables complaining about the wait and coldness of their food too. The only good thing is the presentation of the restraunt. Ridiculous!!
Written 10 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hi Becca, thank you for the review. We are sorry to hear you did not enjoy your recent experience with us. The feedback our guests provide is important to us and helps to improve the experience we provide in the future.
Written 20 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe A
78 contributions
Feb 2020 • couples
Visited recently for lunch on a Friday, had booked with a voucher bought online. Offer included three course meal and a cocktail for two.
On arrival we were met by a very friendly lady who took us through to the bar as we were a little early, informing the barman not to charge us as the drinks were part of our offer.
Only one cocktail on offer, didn't expect a bar full but maybe a choice of two or three. We were lucky to be sat in a small booth as we didn't like idea of being sat on the large central table with strangers.
Have to say the decor is great and the staff were very making efforts to look after us. However they were let down by none of the desert menu options being available. My wife opted for a cup of tea which was dreadful dishwater. After patiently waiting and twice asking about the desert I ordered we decided to leave without it.
We were offered a free cocktail as means of apology and within an hour or two of leaving my wife received an apology by email offering a free meal on return.
That's an impressive touch, unexpected but gratefully received.
Written 10 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Hi Joe,
Thank you for taking the time to leave your feedback.
We are sorry to hear that you were not completely satisfied with your recent visit and your comments have been passed onto the team.
We hope you enjoy your free return meal and we look forward to welcoming you again soon.
Written 17 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chesta29
Blyth17 contributions
Jan 2020 • none
Myself and a friend went to Leila Lily's for a christmas afternoon tea to swap presents. We arrived early to a very warm welcome from the staff, and were seated with tea immediately. This is the best afternoon tea I have ever had, the savoury was served hot which is the first time I've had part hot with afternoon tea. The quality of food was incredible, so much variation. There was so much food I had to take half home in a box, which the staff happily offered to box up. We were asked several times if there was anything else we needed, more tea, more water etc.
Cannot fault the service or quality, we had a fabulous afternoon, and would definitely go back again
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Good afternoon, thank you very much for taking the time to leave a fantastic review! We are delighted to hear you loved our afternoon tea and the food was incredible.
We greatly appreciate your feedback and we look forward to welcome you back to Leila Lily's soon!
Kind Regards, Leila Lily's.
Written 14 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C996
Carlisle59 contributions
Nov 2021 • friends
Terrible experience here today. The rude staff were incompetent, taking 10 minutes to bring us some salt and vinegar. Only interested in selling overpriced cocktails and when you politely decline, the service goes down hill. Server was a woman who had just came back off maternity leave - didn’t she mention it enough! Wasn’t aware of any menu changes and was extremely unprofessional with it “I will ask the other server if the pudding is nice?” Well I wouldn’t expect you to say it was horrible, would I? She was strange and obnoxious, “you’re in a world of your own aren’t you!” Erm that is none of your business for one and two, you’re the one in a world of your own. Chicken skewers are two square pieces of chicken thigh (cheap meat) and when questioned why it is not breast, the rude server said that breast dries out, so they are either making the food a week before serving or their chef isn’t a good enough chef to prevent chicken from drying out!
Written 20 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Thank-you for taking to time to send us your feedback.
I would like to investigate your visit further, If you can please contact myself on beth@malhotragroup.co.uk
Kind regards,
Bethany
Head of Sales and Marketing
Written 17 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kerryann4570
Newcastle upon Tyne19 contributions
Mar 2020 • couples
My husband and I had afternoon tea as we were given a voucher at Christmas. All we can say is wow! The beautifully presented cakes and scones were absolutely delicious and the little savouries were just lovely. We love that you get a different selection of teas and coffees included - not just your regular tea or black coffee with cream - we thought this was a nice touch and we were pleasantly surprised when we didn’t pay extra for my husbands cappuccino’s. The service was superb the young lady serving us was polite and friendly and a credit to Leila Lily’s. All in all we thoroughly enjoyed our visit and will definitely be back again
Written 12 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
Wow, thank you Kerry Ann for such a fantastic review, it was a pleasure to read.
We are thrilled to hear you enjoyed your recent afternoon tea with us.
We look forward to welcoming you back again soon.
Leila Lily's
Written 17 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julie1653217
Newbiggin-by-the-Sea264 contributions
Feb 2020 • none
Bought a voucher for 2 people 3 course lunch with cocktails, first impression the decor is lovely staff friendly, gave us plenty of time to choose our food, which was lovely. Soup really tasty. Main course different choices fish was lovely and sweet I chose Mango cheesecake with Mango sorbet so delicious, Cocktails were the Sweet Little leila best I've tasted. Will definitely be back again
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
themalhotragroup
We are so pleased you enjoyed your experience here at Leila's and thank you very much for your brilliant feedback!
Written 5 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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