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Flat Caps Coffee

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13 Ridley Place, Newcastle upon Tyne NE1 8JQ, England
+44 191 232 7836
10:00 - 17:30
Closed now
All hours
Mon - Wed 10:00 - 17:30
Thu 10:30 - 17:30
Fri - Sat 10:00 - 17:30
More Info
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122 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 122: English reviews
2 reviews
3 of 5 bubbles Reviewed 4 weeks ago via mobile

A perfectly situated cafe, unfortunately let down poor customer service. Our group ended up waiting quite a while for food and was disappointed by the small portion sizes. The food itself did taste good but was overpriced (Sandwiches were £4.50). Great place for coffee but if you want a good lunch stick to Frankie and Tony's or Zapatista.

Thank Ben M
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 October 2016 via mobile

Gorgeous gorgeous coffee. You know when you are drinking good non-commercial coffee and thats what they serve here. Been meaning to come here for ages and so glad i made the trip. Its a bit confusing trying to find it but thats all part of the fun. Also had sweet potato chilli and coconut soup with delicious (homemade?) toast. Found... More 

Thank amyk1985
Newcastle upon Tyne, United Kingdom
Level Contributor
67 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

Love this cute little basement coffeetery! What's not to like? Warm, cozy, friendly, ouseburn coffee company beans, delicious cake A must go age for refreshment while shopping in Newcastle. The curiosity shop above is a good place to browse for Xmas presents too!

Thank L A
Newcastle upon Tyne, England, United Kingdom
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 20 September 2016 via mobile

Place is such a hidden gem, fits in great with the shop upstairs, great cup of coffee too. Staff quite rude though, asked how to pronounce the type of coffee and was told that I was saying it completely wrong and just to call it no.1

Thank Sean K
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 September 2016

I love this place! A real hidden gem in the city centre, tucked away from the crowds. Best coffee available in Newcastle, in my opinion. Can't wait for the new one to open!

Thank triptonpopton
Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 September 2016 via mobile

Been here a couple of times, the coffee is great, the cakes are great, but the man serving could certainly cheer up a little. Worth a visit.

Thank Mikey L
Leeds, United Kingdom
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 September 2016 via mobile

I visited after having heard great rumours for 4 years... I finally made the trip and was disappointed by the coffee! The venue is great and very cosy and unique, however I was expecting beautiful latte artistry and quality coffee given that Flat Caps Joe is an award winning barista. A female served me and unfortunately didn't make a good... More 

Thank sweetpea057
Newcastle upon Tyne, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Gorgeous hot chocolates here and a very comfortable little cafe. As it's small it can get full quickly but it's great for dates or with one-on-one's with mates. There's an award winning barista anda chance to get a bunsen burner at your table for a bubbling flask of aromatic coffee which contains 8 cups! Wouldn't really recommend for small children... More 

Thank Darbox
2 reviews
5 of 5 bubbles Reviewed 12 August 2016 via mobile

Fancied a change from my usual coffee place. Googled it, read the reviews, decided to pop in to see if I like it, intending to possibly return at a later date. Rather hard to find, the place looked okay, a sort of "not my type" coffee shop, with few cakes on selection and at the time, rather full of young... More 

Thank Mark N
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 25 July 2016 via mobile

I was taken to Flat Caps by a local, which was a blessing as I don't think I would have found it myself. The cafe is below a hippy shop and has a "blink and you miss it" sign out the front. There is a winding staircase down to the cafe and it leads into a cosy intimate room. If... More 

Thank Summerbex

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$4 - US$6
Cafe, Soups
Breakfast, Lunch, Brunch
Restaurant features
Seating, Takeout
Open Hours
10:00 - 17:30
10:00 - 17:30
10:00 - 17:30
10:30 - 17:30
10:00 - 17:30
10:00 - 17:30
Location and Contact Information
  • Address: 13 Ridley Place, Newcastle upon Tyne NE1 8JQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Newcastle upon Tyne
  • Phone Number: +44 191 232 7836
Multi-award winning small coffee shop. The focus is definitely on coffee but we also offer a range of sandwiches, salads, soups and cakes depending on the season. We've built a reputation for doing some of the best coffee in the region whilst also working very hard to make your visit enjoyable with great service too.

Questions & Answers

Questions? Get answers from Flat Caps Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?