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2
Wed, 4/24
20:00

Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£15 - £35
CUISINES
European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (884)
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881 results
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Traveller rating
514
179
92
63
33
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All reviews soup steak prawn cocktail scones pasta afternoon tea millennium bridge sunday lunch food was lovely special occasion waiting staff tirso starters newcastle quayside tyne callum
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Reviewed 3 days ago

My boyfriend and I stayed here after checking out from another hotel we had issues with, and from the moment we stepped through the doors we were made to feel so welcomed, we were kindly upgraded to a beautiful club deluxe room, the receptionist was...so kind and informative, every aspect from the rooms, to the bar and even the night bites was nothing short of luxury. Breakfast was lush, and Tirsu was so lovely, offering more tea and coffee, and checking everything was too our liking! We will definitely be back, such a lovely hotel, with such lovely staff! We felt silly for not booking the Malmaison in the first place, we were so glad we decided to stay :)More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

It was a while since our last visit so we decided to catch up on Malmaison Sunday Lunch. A nicely situated table overlooking the Millennium Bridge didn’t stop us noticing how quiet the restaurant was. We both selected the chef’s table for starters and enjoyed...the range of freshly prepared cold dishes on offer. We moved on to Roast Sirloin of Beef for mains. The meat was fine- as was the accompanying horseradish cream and the large but too crispy Yorkshire Pud. There was a good range of veg and roast potatoes. The waiting staff were friendly and adequately attentive. Overall a pleasant visit with nothing to dislike but at £62 with service charge (no drinks or desserts) it just didn’t seem like value for money.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron Patrick, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 days ago

Dear goodgrubandale, Thank you for taking the time to review your experience at Malmaison Newcastle Bar and Grill. We are really pleased that that you enjoyed most your time with us, I will pass all good and bad feedback onto the relevant teams. We look...More

Reviewed 2 weeks ago

We had the most amazing afternoon tea this afternoon at Malmaison, Newcastle. The food was delicious with such a variety of sweet and savoury bites with a twist on the usual afternoon tea selection. The cocktails were a perfect addition and the staff could not...have been more helpful They looked after us so well and made sure everything was just perfect. The staff went above and beyond to make sure we had a wonderful afternoon! Would definitely recommend!More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron Patrick, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 days ago

Dear emmawD8107GQ Thank you for taking the time to review your experience at Malmaison Newcastle. We are really pleased that that you enjoyed your time with us and i will pass your great feedback onto the team. We look forward to welcoming you back again...More

Reviewed 2 weeks ago

Was over to see our son at Newcastle Uni with our friends in February. Wanted fab food in a fab location (looks over the river!) and had fabulous service which was a bonus! Think her name was Theresa or Tessie but she was from NI...too, and was so lovely - we had some craic! Can't recommend this place enough was literally a perfect way to spend Sunday afternoon in Newcastle!More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron Patrick, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 days ago

Dear Dreamer36291117115 Thank you for taking the time to review your experience at Malmaison Newcastle Bar and Grill. We are really pleased that that you enjoyed your time with us and I will pass on your great feedback with Tessie. We look forward to welcoming...More

Reviewed 4 weeks ago

Love the Malmaison in Newcastle. All the staff are so friendly and yet professional. Tessie at breakfast is wonderful and can't do enough for you and is so good at remembering faces and names. Breakfast selection is very good.. The overall standard of the hotel...is excellent. We will look forward to returning. PS Charlie in the bar makes great cocktails!More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron Patrick, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 days ago

Dear Thank you for taking the time to review your experience at Malmaison Newcastle Bar and Grill. We are really pleased that that you enjoyed your time with us and I will pass on your great feedback with Tessie and Charlie. We look forward to...More

Reviewed 18 March 2024

Lovely welcoming hotel. check in very quick, parking directly opposite. Room very nice. modern, clean and all amenities. The bar had a lovely friendly atmosphere, and then the restaurant served very nice food. we were there for dinner and breakfast and the choice and quality...was excellent. Tessie served us and was extremely helpful and friendly, we felt quite at home.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 3 weeks ago

Dear WendywU2193VL Thank you for taking the time to leave your review. I am happy that you have enjoyed your stay with us over the weekend and I will be sure to let Tessie know that you gave her a shout out. We hope to...More

Reviewed 12 March 2024

Stayed at the hotel when we were attending the races Had breakfast both days which was excellent, good quality food and served hot (hate food arriving which is lukewarm). Service provided by Jessie was excellent.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aaron Patrick, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 days ago

Dear juliecF5351ED Thank you for taking the time to review your experience at Malmaison Newcastle Bar and Grill. We are really pleased that that you enjoyed your time with us and I will pass on your great feedback with Tessie. We look forward to welcoming...More

Reviewed 7 March 2024 via mobile

We went for a vegetarian afternoon tea for an early mother's day and must say the service was brilliant! Tessie was very attentive and went above and beyond. I would go back again based on the service alone. Afternoon tea was lovely, good value considering...the selection/portionMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 3 weeks ago

Dear Mobile54650420599 Thank you for taking the time to leave your review, I am happy to hear that you enjoyed your afternoon tea with us and that Tessie was able to deliver a memorable service for you. We hope to see you again. Kind Regards,

Reviewed 20 January 2024 via mobile

Booked a meal with friends for Newcastle restaurant week, the food was lovely, we had a great time, mainly down to Tessie, who was fab…you’ve got a gem there, make sure you keep her, we’ll definitely be coming back as it seems your fixed price...menu is the same as restaurant week anyway.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 30 January 2024

Dear JBCurtis Thank you for taking the time to leave your review, I am happy to hear that you enjoyed your meal with us over restaurant week and I will be sure to mention your positive feedback to Tessie. Kind regards,

Reviewed 9 January 2024

Lovely food in the restaurant we had breakfast and dinners in the hotel, along with great service. Would definitely recommend this restaurant.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 30 January 2024

Dear J6109CXaliciar Thank you for taking the time to leave your review, very happy to hear that you enjoyed your food at both services with us and I will be sure to let the restaurant team know that their service was appreciated. We look forward...More

Reviewed 7 January 2024

Amy was amazing her service was the best, made our evening special. The food was lovely and they made my birthday special

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 30 January 2024

Dear Lauraloz44 Thank you for taking the time to leave your review, I am happy to hear that you had a happy Birthday and I will be sure to pass your feedback onto Amy who was looking after you on the evening. Kind Regards,

Reviewed 29 December 2023 via mobile

A truly special and memorable experience made all the more by the staff who worked such a special day as Xmas day. Massive thank you to our host for the day Tessie, lovely Irish lady with a great sense of humour and immaculate waiting skills....Many thanksMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 January 2024

Dear Sidney1980 Thank you for leaving your review with us. I am happy to hear that you enjoyed your Christmas with us (I hope you had a merry one) and that Tessie was able to help make the day that extra bit special for you....More

Reviewed 18 December 2023

Good choice of items on the starter buffet and deserts were fine (I had cheese). However, the main course was not up to par. The roast beef is served cold (on plates that had not been warmed). Vegetables were separate and arrived hot. Yorkshire pudding...was awful. Hard and over cooked. No one in my party managed to eat one. Time for a rethink on the meat and Yorkshires. Far better roast lunches elsewhere.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 January 2024

Dear Customer1616 Thank you for taking the time to leave your review. I am happy to hear that you found the selection on the starter buffet to be good however it is unfortunate that you did not enjoy your mains when they arrived. I have...More

Reviewed 8 December 2023 via mobile

A wonderful afternoon tea. The food was lovely and our waitress Tessie was friendly and very attentive. Would definitely go back.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 January 2024

Dear Michael J Thank you for taking the time to leave your feedback, I am pleased to hear that Tessie as able look after you well on the day and that you enjoyed your afternoon tea with us, I will be sure to pass your...More

Reviewed 6 December 2023

Great stay at the Malmaison Newcastle. Worth including breakfast. Selection and quality of food is excellent. Tessie is professional and friendly. Nothing is too much trouble for her. Look forward to returning.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum Hall, Other at Malmaison Newcastle Bar & Grill, responded to this reviewResponded 5 January 2024

Dear X7867VRelainef Thank you for taking the time to leave your review with us. I am happy to hear that Tessie was able to look after you well at breakfast and we look forward to seeing you again. Kind regards,

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Questions & Answers
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Doreen J
9 June 2019|
AnswerShow all 6 answers
Response from Hazel G | Reviewed this property |
Oops sorry just saw this casual
2
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henry e
12 November 2015|
Answer
Response from Jackie M |
For men, just a jockstrap. For women, bra and knickers only.
6
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MALMAISON NEWCASTLE BAR & GRILL, Newcastle upon Tyne - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Malmaison Newcastle Bar & Grill

Yes, Malmaison Newcastle Bar & Grill is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Malmaison Newcastle Bar & Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5