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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Fern is an award winning (two AA Rosettes) upmarket neighbourhood Dining Room and Bar, with generosity and the highest standard of produce at its core. Our food is; contemporary, non-fussy, and prepared with love, care and attention. We offer relaxed, informal Geordie hospitality, and memorable dining experiences. Our Executive Head Chef, Eddie Saint, likes to take inspiration from the classics, and modern cookery techniques alike. Eddie's relationships with our suppliers are key to the success of Fern Dining Room and Bar, and his uncompromising approach to the finer details of hospitality makes Fern the ideal place to, meet, eat, drink & celebrate.
PRICE RANGE
£16 - £51
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Dinner, After-hours, Drinks
CUISINES
European, British
FEATURES
Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Gift Cards Available
Reviews (1,277)
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Traveller rating
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All reviews sandwiches macaroons quiche bread beef halibut cheese board cake jesmond dene house afternoon tea sunday lunch special occasion lovely afternoon fine dining birthday treat set menu jdh
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Reviewed 2 weeks ago via mobile

This was my second visit in 3 months and this time was even better than the last. Really delicious food perfectly cooked. Beautiful duck breast with an amazing sauce. Lovely fish and chips. Sunday roast worth travelling for. The staff are all lovely. They are...friendly and helpful, nothing gets missed or forgotten so one can relax and enjoy the food and not have to worry about getting something. They all do their utmost to deal with requests. A couple of minor things - the new menu has some veg sides but there is not enough variety. Just cabbage and cauliflower but both with sauces. No broccoli which was served perfectly cooked on Sunday. The red cabbage has gone.More

Date of visit: February 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

We stayed at the hotel so had the experience of breakfast and dinner, breakfast my partner had kippers and said they were best he tasted I opted for eggs benedict and again perfect, we ate dinner twice 1st being the large cod and chips again...partner had that, and again exceptional. I just had chips and truffle mayo not to my liking unfortunatel far too much salt on chips, second meal partner and myself had cod fish cake and wow amazing can't not fault it, partner had halibut and again outstanding the chef is definitely a great fish chef, I opted for the ribeye and really could not eat it unfortunately too much salt was used again and I did I had I know chefs use salt but please calm down a bit, and let your guests choose how much we want on our plates serving staff were lovely and faultless, barman however does need to cheer up...More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

We had a lovely evening meal which was delicious and beautifully prepared - cannot fault it and the service from the staff was really friendly and excellent. However, although there were only a few people in the restaurant the choice of ambient music was how...can I say: well awful. Absolutely the most random music I have ever heard in a hotel. And again at breakfast (when you could perhaps have some quiet jazz, chillout music or even classical) 1970s style, dire pop hits were still loudly blaring out of the speakers. Perhaps a little consideration to playlists and creating the 'right vibe' could be given - but when we stayed we found it really affected the ambience and mood of the restaurant which was completely out of keeping with the overall wonderful experience of this historic boutique hotel.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2024

We had the private dinning room for my mother’s birthday. The service and food on the night were excellent. The events team did a brilliant job in helping us set this all up at relatively short notice. Thanks to all the Jesmond Dene House team.

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2024 via mobile

Went for afternoon tea with champagne over the festive season. The restaurant was busy and had a pleasant vibe. We were taken to a table for two around a corner which meant that as far as staff were concerned we were a bit invisible. We...had a glass of very average champagne and were never asked if we wanted a fresh pot of tea the entire time. The sandwiches were a little dry and we only had one carton of clotted cream to share between the two of us. My friend wanted another cappuccino and had to get out of her seat to wave at the staff to get service. For the price of £45 each I felt that the experience didn’t live up to expectations unfortunately. We had used gift vouchers to pay so no one even acknowledged our departure when finished. We simply just left.More

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Reviewed 6 January 2024 via mobile

Staying in the hotel, ate here on the last night. Very good food, staff excellent, no complaints! Would certainly go back.

Date of visit: January 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2023

Lovely Boxing Day lunch. Bar and restaurant ambience were both very Christmassy and welcoming. Food was good, catering for a range of preferences, well cooked and presented - though a couple of items seemed over salted (despite us being salt fans). What made it more...special were the servers and the barman who were warm, friendly and efficient. They made sure everything happened very smoothly and was no trouble. Special thanks to Megan, sorry I didn't manage to get any other names.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2023

The food for our wedding, breakfast and dinner was beautiful. Our guests are still talking about how great the food was on our wedding day. We returned on our own to enjoy the festive menu. The staff were absolutely amazing and we look forward to...returning soon.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2023 via mobile

My husband and I visit Jesmond dene every December for an overnight stay with drinks, and usually choose to order from the Bar Menu (burgers, fish& chips etc) but decided on the Fern Restaurant this year. We were fortunate to get a table without booking...and were incredibly looked after throughout. We decided on the 35oz chateau de boeuf to share along with Cauliflower Mornay (which I could have happily ate by the bucketload). Whilst waiting for our main, we were given complimentary bread, olives & pigs in blankets which were all delicious. The main took much longer than anticipated due to the size of the actual piece of meat we were given. We absolutely polished off our main without any room for dessert! It was divine! And the service we received from the agent serving us was impeccable to say the least. I sent a message to lots of close friends & family that night recommending they visit! Loved it.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2023

The ambience of the restaurant and lounges was a perfect Christmas treat. The staff service was exceptional ; friendly, fun and hugely attentive before and throughout dinner. A true Geordie Christmas welcome The Festive Menu of 3 courses with coffee and mince pies was imaginative,...extremely good value for the exquisite dishes offered which were not confined to the normal turkey offerings elsewhere. The variety, choice and presentation of the dishes was outstanding and we were not only impressed but determined to return and definitely recommend without any hesitation the Fern !More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2023

Firstly, let it be known we enjoyed the meal we had here. We have eaten here many times before and will many times again! The staff were great. We ordered the Porterhouse Steak, medium rare. I would say it was over cooked and more a...medium cook. It was an ok steak, nothing I would rave about and based on that would probably not order again or recommend. The peppercorn sauce was very runny with little ‘peppery’ flavour. The peppercorns that should have been ‘in’ the sauce laid at the bottom of the watery sauce. By far one of the worst peppercorn sauces I have ever had. We still enjoyed the meal, however room from the kitchen to make it better! Simple things!More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2023

Booked the Christmas lunch menu on its first day and were told by one of the lovely staff that we were the first to try out the new menu. I had the turkey Christmas dinner and it was the best xmas dinner i have ever...had. Melt in the mouth turkey, perfect mash,plentiful veg and large pigs in blankets. My wife enjoyed her nut roast with veg and we both had a gorgeously rich chocolate pave for dessert. 2 courses for £38 or 3 for £45 in a lovely dining room. Good choice of wines too.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2023

We visited for a Sunday lunch with family. The food was absolutely delicious, no faults at all and certainly one of the best sunday roasts I've had for a long time- the pork belly was fantastic! However, the service was poor for the fine dining...label and price. Overall staff were inefficiently slow, they had inappropriate responses to when things went wrong and simply lacked initiative and personality towards serving our table. Firstly, we had to ask if we could order our first round of drinks after being seated for over 20 minutes. When the drinks arrived my partner had ordered a blackcurrent and soda as he doesn't drink alcohol and was driving. He was handed a vermouth and lemonade my mother had ordered instead, despite being told that it was blackcurrant and soda. Secondly, my mother ordered a soup for starter and was given a cream cheese mushroom dish on sourdough (bearing in mind shes allergic to cheese) and whilst she raised this was incorrect, she received a persistent response of 'no that's what you ordered' quite a few times until she requested that they go back and check as it appeared the server did not know the menu or what was ordered. After doing so, only then was an apology issued. Consequently, my mother had to wait whilst the rest of us ate our starters which dampened our experience from the start. Thirdly, there was no initiative to look after our table such as clearing away empty glasses/bottles when serving fresh drinks- I was surrounded with glass bottles and glasses during my meal until I had to ask them to clear the table between courses... our side plates for bread weren't even cleared throughout the entirety of the meal and were still present during our desert. We came for a sunday lunch with three courses with a booking at 12:30 and left at 15:10 having to ask for updates on our food throughout. We felt this was incredibly slow and were on a tight schedule for plans later in the day- we had to ask for the bill as our dessert arrived. We had a young toddler with us who sat so well for that amount of time however there wasn't much consideration for timings throughout. Staff were pleasant and polite enough, however, there was no repertoire or personality to really make the service an experience at Jesmond Dene house. Things such as asking how our day was going, if we were here for a special occasion, if we had any allergies, any recommendations for drink/food etc there was none of that. I write this review in the hope that this restaurant improves because it is a gorgeous building with beautiful grounds and delicious food, however, staff training for the luxury experience and fine dining etiquette are severely lacking if that's the standard they are trying to sell.More

Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2023 via mobile

Visited for an evening meal with my wife and despite high hopes, we were unfortunately left a little disappointed by the experience. The food was ok but not exceptional and it was the service and setting that we felt really let this place down. We...had a reservation and were seated promptly however we then felt somewhat forgotten about, we were eventually given menus and ordered some sparkling water while we perused, another member of staff then came to take a food order at which point we had to ask to see a wine list which had not been provided. The house focaccia was served with butter which seemed an odd choice and the portion size of the selection of cheeses was truly pitiful. We were seated in the conservatory area of the Fern dining room and 3 of the hanging lights were in need of new lightbulbs- not generally one to pick and these are fairly minor details however for a restaurant that presents itself as ‘upmarket’ I would expect a little more and the food wasn’t good enough to compensate.More

Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2023

Outstanding service and lunch in a comfortable dining room. I enjoyed a gorgeous cheese snd dpinach souffle with a delicious pear and walnut salad. My hubby had freshly caught cod in a light batter and triple cooked chips. Lovely desserts

Date of visit: November 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Anne W
8 May 2015|
Answer
Response from Nick-Jesmond | Property representative |
HI, No, we don't have a dress code in the restaurant. Guests normally dress in smart / casual, so dressy trousers won't be inappropriate. Regards, Nick
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FERN DINING ROOM, Newcastle upon Tyne - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Fern Dining Room

Yes, Fern Dining Room is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Fern Dining Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4