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Sheldon Hall

££ - £££
Pizza, British, Pub
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Gressel Lane, Birmingham B33 9US, England
+44 121 788 1135
Website
Today
08:00 - 23:30
Closed now
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Hours:
Sun - Sat 08:00 - 23:30
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125 Reviews from our TripAdvisor Community

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Showing 125: English reviews
1 review
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

Kitchen staff where rude. Two burgers was over cooked and hard. One burger was freezing cold with cold pork on top. Manger was so understanding and gave us a refund. Explained that the staff where being rude to everyone. Will be going back using the complimentary gift card as food and staffs attitude are normally good.

Helpful?
Thank Rene M
King's Lynn, United Kingdom
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Terrible, came here after visiting the cemetery and seeing my nan for anniversary of her death. I came with mum and grandad, we try do something nice after every year to cheer us up a bit but this time has being the worse. I ordered soup with fresh dough balls, not hard to get wrong but apparently it is! Came... More 

Helpful?
Thank KloeMcKernan
1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

Thought we'd try breakfast here today, a mistake we'll never make again. It's a buffet breakfast, sort of. Have to order mushrooms and how many eggs you'd like first, then wait an age for them. Eventually the eggs came out in a bowl of oil but had to send them back as they were raw. Mushrooms followed shortly after, also... More 

Helpful?
Thank Vivienne G
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 1 week ago

we have used this place several times and been more than pleased with the food and service. But since it has been given a face lift the standard has dropped. I took the wife for a valentines dinner, paid for the meal went to the carvery counter a notice saying no beef, turkey and pork the so called vegs where... More 

Helpful?
1 Thank Patricia B
General Manager A, Manager at Sheldon Hall, responded to this review

Hi Patricia B, we appreciate you taking the time to respond. The staff at Sheldon Hall take our reviews very seriously. If you'd be willing, our General Manager would like to speak with you at 01217881135 to discuss ways to improve your experience with Sheldon Hall moving forward. Thank you for your input, and we hope to hear from you... More 

Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Sadly this place has gone downhill. Staff are rude and food average with an hour wait for anything other than a carvery. Uncle had the large carvery. He came to get his carvery and the only had turkey. What a joke lol. The whole point of a carvery is to choose your meat. When the chef dished his carvery up... More 

Helpful?
Thank e4envy4me
General Manager A, Manager at Sheldon Hall, responded to this review

Hi e4envy4me, we appreciate you taking the time to respond. The staff at Sheldon Hall take our reviews very seriously. If you'd be willing, our General Manager would like to speak with you at 01217881135 to discuss ways to improve your experience with Sheldon Hall moving forward. Thank you for you r input, and we hope to hear from you... More 

Birmingham, England, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Although Sheldon Hall's decor is light and airy it lacked the welcoming atmosphere that I expected,we waited for a member of staff to show us to the table we had reserved after making our online booking,that was a waste of time as there was no record of the booking although we had a booking reference number and so we were... More 

Helpful?
Thank Jackie307
General Manager A, Manager at Sheldon Hall, responded to this review

Hi Jackie, we appreciate you taking the time to respond. The staff at Sheldon Hall take our reviews very seriously. If you'd be willing, our General Manager would like to speak with you at 01217881135 to discuss ways to improve your experience with Sheldon Hall moving forward. Thank you for you r input, and we hope to hear from you... More 

1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Initial impressions of the place were great. Nice, airy decor. We were not allowed to order the carvery as they were low on meat. The ale was off. They were out of ice. Ordered 3 burgers, a pizza and 2 lasagne. After 30 minutes we enquired how long it would be. We were assured it was being plated up and... More 

Helpful?
Thank Phil G
General Manager A, Manager at Sheldon Hall, responded to this review

Hi Phil G, we appreciate you taking the time to respond. The staff at Sheldon Hall take our reviews very seriously. If you'd be willing, our General Manager would like to speak with you at 01217881135 to discuss ways to improve your experience with Sheldon Hall moving forward. Thank you for your input, and we hope to hear from you... More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited for evening meal. Atmosphere was non existent, staff were hard to find and the food was nearly inedible. Not all of the meat was available, the turkey carcass was there but no meat on it, the meat that was available looked and taste as though it has been on the servery since at least lunch time, possibly the day... More 

Helpful?
Thank Mo B
General Manager A, General Manager at Sheldon Hall, responded to this review

Mo B, we regret that you had a negative experience with us, but are glad you brought this to our attention. Please call Simeon Nunes Assistant Manager directly at 01217881135 for ways we can work towards resolving these issues. We look forward to hearing from you soon. More 

Level Contributor
19 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I had heard that Sheldon Hall crown carvery had had a mini refurb and now was better, myself and my daughter went for a carvery at around 6pm, paid for our carvery and then found a seat quite easily, although there were no knives and forks on our table, we went and stook in the line for a carvery, I... More 

Helpful?
1 Thank JandP1407
General Manager A, General Manager at Sheldon Hall, responded to this review

Hi Jandp1407, we appreciate you taking the time to respond. The staff at Sheldon Hall take our reviews very seriously. Our manager would like to help turn your lackluster experience around. If you're willing, please contact Simeon Nunes Assistant Manager at 0121 788 1135 to discuss what we can do to help. More 

Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

And i promised a review!! an update on the refurbishment. And it was amazing i love the colour scheme its spotless!! Very cosy and rustic. We visited at 6pm tonight and the food was outstanding. I love the fact you now have a pizzeria with real pizza oven so were spoilt for the choice of 2. Friendly the staff and... More 

Helpful?
Thank Jo S
General Manager A, Manager at Sheldon Hall, responded to this review

Jo S, thank you for leaving this detailed feedback about your experience with Sheldon Hall. We always love to receive great feedback. More 

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Pizza, British, Pub
Meals
Brunch, Lunch, Dinner
Restaurant features
Reservations, Waitstaff, Seating, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi
Good for
Cheap Eats, Kids, Child-friendly, Groups
Open Hours
Sunday
08:00 - 23:30
Monday
08:00 - 23:30
Tuesday
08:00 - 23:30
Wednesday
08:00 - 23:30
Thursday
08:00 - 23:30
Friday
08:00 - 23:30
Saturday
08:00 - 23:30
Location and Contact Information
  • Address: Gressel Lane, Birmingham B33 9US, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Birmingham
  • Phone Number: +44 121 788 1135

Questions & Answers

Questions? Get answers from Sheldon Hall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?