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The Tollgate

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Bar, British, Pub
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Holyhead Road, Coventry CV5 8HX, England
+44 24 7667 2309
Website
Today
08:00 - 23:00
Open now
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Hours:
Sun - Sat 08:00 - 23:00
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131 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Cleveland, Australia
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 4 weeks ago via mobile

Turned up for Mother's Day lunch at there carvery hot one piece of meat very small veg was cold gravy no Flavour all for 7 pounds then was told desert was free to Mothers so we got a desert then told we have to Pay for the desert never again will I step in that pub again

Helpful?
Thank aruthere
General Manager A, Manager at The Tollgate, responded to this review

Dear aruthere, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

Very cold food, mum said I usually ask them to warm it up when I come - why would you do that!!! We are in holiday from Australia so wouldn't normally accept cold food. My husband had one slice of pork and that was it Never go there again

Helpful?
Thank Debbie R
General Manager A, Manager at The Tollgate, responded to this review

Dear Debbie R, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

Coventry, United Kingdom
Level Contributor
1 review
Reviewed 5 weeks ago

only had beef and 1 slice of pork, all the veg looked like it had sat there all week, potatoes rock hard it was all cold, and we still had to pay full price for it, first tine in 3yrs ive been back due 2 another disappointing visit but this was beyond a joke, should be shut down, crown carvery... More 

Helpful?
Thank prestidge65
General Manager A, Manager at The Tollgate, responded to this review

Dear prestidge65, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Herefordshire, United Kingdom
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 22 March 2017

Often go to the toll gate for a carvery & never had a bad one yet, think it is good value for money but condition of some tables is poor. Toilets are in poor condition as well, masking tape to cover holes, tiles missing, toilet seats need changing & when is there going to be a proper lock put on... More 

Helpful?
Thank joycejakeman
General Manager A, Manager at The Tollgate, responded to this review

Dear joycejakeman, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Coventry, United Kingdom
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 26 February 2017 via mobile

Just popped into the Tollgate on the way back from an afternoon out. Have been here several times and lately it has been a bit hit and miss but tonight the food was very nicely cooked and HOT which has been my main criticism of late. The plates were hot and that makes such a difference. Plenty of food (Carvery)... More 

Helpful?
Thank Kite46
902Matthew, Manager at The Tollgate, responded to this review

Thankyou for your positive review I will pass it onto the team and we will hopefully see you soon. Craig Russell More 

Coventry, United Kingdom
1 review
Reviewed 19 February 2017 via mobile

Always had a good meal in the past, haven't been for a while and won't be going again, there was no beer on, bar staff didn't seem to have a clue , meal was average to say the least, dried up meat, veg looked like it had just had its first birthday and staff standing around veg counter poking it... More 

Helpful?
Thank Andy L
General Manager A, Manager at The Tollgate, responded to this review

Dear Andy L, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

West Midlands, United Kingdom
Level Contributor
114 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
Reviewed 19 February 2017

£7.79 for a Carvery, rubber beef, dry turkey, no crackling, ran out of cabbage and roast potatoes - had to wait - Toby Carvery is only £8.95 for fresh veg and meat, Pint of Blackcurrant and Soda Water - £2.40 ...... Really !!!! RIP OFF

Helpful?
Thank roddym_australia
General Manager A, Manager at The Tollgate, responded to this review

Dear roddym_australia , I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 15 February 2017

We visited at lunchtime it had only been open an hour.bin overflowing outside not just 1 days worth.no condiments on table and the table next to us had no cutlery.food was average at best.apparently it's under new management we ve been going for years but I'm afraid won't be returning the place is going downhill fast

Helpful?
Thank Amanda F
902Matthew, Manager at The Tollgate, responded to this review

Dear Amanda F, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

Coventry, United Kingdom
2 reviews
Reviewed 15 February 2017

The turkey was not carved from a turkey but from a shaped bit of meat. It was very dry. Veg was looking a bit dry so only had roast potatoes. My daughter had gammon which again was vdry dry and as no one had had any for a while the first slice was hard. Very dissapointing.

Helpful?
Thank madmazmom
General Manager A, Manager at The Tollgate, responded to this review

Dear madmazmom, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make our... More 

Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 29 January 2017 via mobile

Awful. Cold building. Had to ask to get the table cleaned Ran out of turkey, so had to wait. Vegetables tired, overdone or ran out (or a combination of both) Why pay £7.79 for food you wouldn't enjoy? So I got a refund, and the staff were apologetic as you'd expect. This though is the second and last chance.

Helpful?
Thank Darren G
General Manager A, Manager at The Tollgate, responded to this review

Dear Darren G, I would like to take this time to offer you my sincere apologies for your poor visit to the Tollgate. We pride ourselves on our great service and food quality, and for us to let you down like that is not something we aim to do. We take all criticism seriously here at the Tollgate to make... More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Bar, British, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Holyhead Road, Coventry CV5 8HX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Midlands  >  Coventry
  • Phone Number: +44 24 7667 2309

Questions & Answers

Questions? Get answers from The Tollgate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?