I’ve been going to this restaurant for a long long time and under the previous management of Ercan and his amazing original team this place was probably the best Turkish restaurant in Leeds. HOWEVER!!!!!
Since the recent departure of Ercan and a few key staff...including the very talented head chef, the new management and some of the replacements are nothing short of a joke. The once welcoming warm atmosphere, amazing service and hospitality is now sadly gone forever. Replaced with a circus show that is simply risible. Not even a shadow of its former self. The place has gone from 1st class to utterly shocking under the new management. I feel so sorry for the original staff who seem to be abandoning ship at the first opportunity to find alternative employment. To see the familiar faces of the original team / staff grimace in silence at the rude, obnoxious and downright bizarre disrespectful behaviour of the current management toward both staff and customers is nothing short of shocking!! The once delicious food has lost its edge and quality and the general service is, well tbh all in all leaves you in discomfort.
I can only praise the last remaining original waitress for her ability to rise above this calamitous debacle with a brave face whilst holding on to the last thread of originality this place formerly held.
I’ve never had such a poor experience in a restaurant nor been badgered so intrusively whilst eating lower than the usual standard food, by an egotistical overbearing manger. And to be frank lacking in etiquette and propriety.
What a shame it is for this place to have slumped and declined so rapidly it beggars belief.
Overall it’s now abysmalMore