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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£5 - £8
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about

Location and contact

0.0 miles from Salisbury Cathedral and Magna Carta
Reviews (272)
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255 results
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94
87
42
22
10
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LanguageEnglish
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Traveller rating
94
87
42
22
10
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Reviewed 3 days ago

For a restaurant in a cathedral, this was a surprisingly good choice for dining, particularly for the convenience factor when you don’t have time to eat in an external restaurant and see the cathedral or if you just get hungry while visiting the cathedral. We...got decent portions of chicken, grilled vegetables and potatoes at a cost of 13.50 pounds. And it was decent quality and well prepared. Our dessert was a cookie that was tasty, but we really lusted for the other options which looked very tasty, but probably had a heck more calories. The ambiance was also much better than I expected. Service was speedy, too. For us, this was the ultimate win situation, except there was so much food, it took a lot longer than we wanted to take and ate up our already limited time in the cathedral to the point where we basically mostly took pictures. Oh well. That’s life. We should have got out of our hotel earlier.More

Date of visit: June 2024
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Reviewed 1 week ago

Lunch was a bit overdue for us, and as we were in the cathedral we decided to eat here rather than go and find something else. We both had mozzarella pesto and tomato panini at £8.25 (I think), now the panini was tasty but it...came with no bits of salad or crisps, bith of which you would normally get with a panini, I did feel it was a bit pricey for what you got, nice hot chocolate thoughMore

Date of visit: May 2024
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Reviewed 1 April 2024

The food and drink is perfectly ok but the service is offhand and rude. Simply staring blankly at people when it's their turn to be served is unprofessional and off putting.

Date of visit: March 2024
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Reviewed 25 November 2023

Arrived just after 2pm on a week day when it was busy but plenty of tables available. My large mocha was gorgeous with a pretty milk pattern. Hubby commented on his vanilla latte being a nice coffee. A warm, clean and light place with a...high ceiling and a beautiful wooden floor. Access to the gift shop at one end.More

Date of visit: November 2023
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Reviewed 8 October 2023 via mobile

Cafeteria style restaurant, inside the Cathedral complex. Some items made to order. Most items in a display, under glass, for you to select. Dessert items out on a table for you to select. There was a significant line to check out. Food was ok, nothing...special. Watch your time. It looks like they start cutting back service about an hour or so before the Cathedral closes for the day.More

Date of visit: October 2023
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Reviewed 7 October 2023 via mobile

My friends & I often meet in Salisbury & this cafe is usually our meeting place as it's easy to find. The coffee & cake are great. Good selection of vegan cake too, which is good to see. I've never eaten a meal here though...so can't comment on the food.More

Date of visit: October 2023
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Reviewed 6 October 2023

The food looked delicious but unfortunately I opted for vegetable soup which was rather tasteless. It was (I guess) made without salt which is commendable but there are alternative ways to make veggie soup tasty. I felt an abstemiousness had been imposed on me!

Date of visit: August 2023
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Reviewed 23 August 2023

Three of us meeting for a visit to the cathedral; between us we sampled a meaty main, a vegetarian main and toasted panini. Very good, but slightly bland, but that is cafe style. Prices were reasonable. All were good standard for a cafeteria meal, and...we would all go back if we were visiting. Service was friendly. The cafe has chilled tap water as an alternative to the bottled drinks. It is spacious, light and airyMore

Date of visit: August 2023
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Reviewed 19 August 2023 via mobile

Oh dear. Whilst visiting for the excellent Tower Tour, we thought we would have lunch here. We stood by the sandwich counter and most of the weekend young staff did a great job of walking back and fore without making eye contact. Eventually someone came...over and served us but there was no smile or glimmer of customer service. A couple of soft drinks and sandwiches £21. Wow, this must be something special. No! 2 tasteless sandwiches and the cheese and ham toastie was a sloppy mess of wet ham and imitation cheese. I have given an extra star because the tables in the cloister were a nice touch. I’d suggest eating elsewhere or going hungry.More

Date of visit: August 2023
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Reviewed 11 April 2023

We wanted to see the Salisbury Cathedral, but we also needed lunch and we were traveling from London to Bath with a stop at Stonehenge, so we needed something fast. The Refectory was perfect because we not only got to see the Cathedral from the...outside, but we got to peek at some of the areas inside and have a delicious lunch. My favorite view was looking through the skylights at the spire of the Cathedral. Our lunch was great! I appreciated a spot with fresh salads and veggies for my little kids. Everything was delicious even down to the espresso (says my husband!)!More

Date of visit: August 2022
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Reviewed 5 April 2023 via mobile

Midweek Hot lunch. Hot cottage pie, cold vegetables, cold plate let down what could have been a reasonable lunch. Nice tea and pastries, muffins, cake etc.

Date of visit: April 2023
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Reviewed 31 March 2023 via mobile

My wife and I regularly visit Salisbury to see family and we often call in here for lunch. Last week we re-visited and I had the delicious mushroom soup with granary bread - good sized helping and reasonably priced at £6.50 - Couldn’t fault it....Mrs Tring had a warmed up tuna melt ciabatta, an unusual but ultimately disappointing choice for her and not one she will be repeating. As I yummied my through my soup which also had cheesy croutons she looked on enviously, almost resentful of my very presence. She finished off with a good quality scone with jam and cream and only allowed me to try a quarter of it. A revenge tactic for me choosing a better lunch than she did. So….the food and location is good. However the visit was spoiled somewhat by our server, we had settled down at a table at the end of the counter and I had started my lunch when he appeared with Mrs T’s tuna thingy. Before handing it over he looked a bit taken aback and asked if we were guides? We had no idea what he meant…he then said we were sitting at a table reserved for Cathedral guides only. I asked him how we were supposed to know that? He then said there is usually a sign on the table but someone had moved it and he would be “tearing them off a strip”. There were loads of other tables so I didn’t think it was a major issue however he ordered us to move! He said he would be in trouble if they came in and couldn’t sit at their usual table. In hindsight we should have politely declined and stayed where we were, there were loads of other empty tables but we passively agreed, I picked up my soup, my drink, my carrier bag, my coat and we shuffled off to a different spot with people looking on wondering what we had done wrong. In my view this was a pretty appalling way to treat paying customers who had already started eating! We will go back because we quite like it there but if the manager reads this please have a word with yourself and reflect if you think you could have handled this a bit better? Thanks.More

Date of visit: March 2023
Helpful?6  
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Reviewed 19 March 2023

It's not all bad - so average. Coffee is good and cakes fine. Meal was a tuna melt panini - it was not warmed enough so the cheese had not melted. The tuna and cheese were wrecked by a lot of raw onion - had...to pick it out because it drowned out all the more delicate taste of the tuna. Even then it was mainly onion flavoured and pretty much bland. The other dish was pastrami and cheese sandwich in I think focaccia bread - except it was stale. The bread was supposed to be light and soft with a hard crispy outside. Nothing of the sort - it was stale stodge. A nasty sandwich with nothing to redeem it. We mentioned it to the supervisor behind the counter, only so it could be seen as positive feedback to help with improvement - she downright refused to accept the bread was stale. A strange reaction because stale bread is pretty easy to identify. If she believed it was fresh, then probably it was either a) cheap rubbish bread from a bad supplier or b) they don't know good bread! Ot both of course. So, very average place - only OK for a coffee and sometimes a cake, and we don't mind because it supports the cathedral - however they could, and should, do much better.More

Date of visit: March 2023
Helpful?1  
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Reviewed 6 March 2023 via mobile

nice setting next to the cathedral, had coffee and cakes , all very nice , but the staff seemed miserable! which was a shame

Date of visit: March 2023
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Reviewed 5 March 2023

As with many, my partner and I took a break in the Refectory while visiting Salisbury Cathedral. Being afternoon, we decided on scones with cream and jam, and a pot of tea. Up until entering the cafeteria, everyone we'd met in some form of official...capacity had been most friendly and helpful - from the official car park through to cathedral guides - so we weren't prepared for the perfunctory manner of the lady who served us. To add insult to injury, the scones were sufficiently hard to be used in any repairs the cathedral building may require. At least the cream and jam helped them down, as did the pot of tea, although even in this respect, an earlier visit to the local Marks & Spencer was rewarded by a better cuppa. We thoroughly enjoyed our visit to the cathedral and hope to visit it again in the not-too-distant future. However, next time we'll go to M&S for our break.More

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE REFECTORY, Salisbury - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Refectory

The Refectory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4