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The Inn at Welland

Certificate of Excellence
££ - £££
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Drake Street | Hook Bank, Malvern WR13 6LN, England
+44 1684 592317
Website
Today
12:00 - 14:30
18:00 - 21:30
Closed now
All hours
Hours:
Tue - Sun 12:00 - 14:30
Tue - Sat 18:00 - 21:30
More Info
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839 Reviews from our TripAdvisor Community

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Showing 837: English reviews
Malvern, United Kingdom
Level Contributor
43 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Three of us booked for dinner on a busy Saturday evening, the restaurant was fully booked so it was busy! Great ambiance and attention from the staff.. I had a beautiful sirloin steak having shared a baked Camembert for starters, which was sublime! The steak was beautifully cooked and both the others had venison, again well cooked to order... Would... More 

Helpful?
Thank Fiona P
UK
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Expensive meal although quite nice but no ambience despite obvious effort - some staff excellent but one or two shouldn't be in customer service roles.... Rude and disinterested.

Helpful?
2 Thank supermummyUk
innatwelland, Owner at The Inn at Welland, responded to this review

Thank you for your review which we take very seriously. We are pleased you noted that the food was nice and some staff were excellent. Your comments regarding some of our staff will be investigated and monitored very carefully as we pride ourselves on excellent customer service, especially given that owners and management are hands on, on every service. We... More 

Worcestershire, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Decided to have a meal out for the two of us. We had a look at the reviews and decided on booking a table at The Inn at Welland. The car park was full which is always a good sign. As soon as you walk through the door, there is a lovely relaxed atmosphere where you are welcomed to the... More 

Helpful?
Thank andyball2001
Warwick
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I live in Warwickshire and came with a friend who lives in Malvern. My first experience of The Inn. Good in every way. My friend has mobility problems and we were helped so that she could get her wheelchair under the table easily. I had fish and my friend had the smoked salmon dish as a main course. We both... More 

Helpful?
Thank Farmhouse16
Worcestershire, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I visited the Inn at Welland for dinner on a Saturday evening with my Fiance and it was absolutely wonderful. The interiors are stunning, and the atmosphere was spot on once we sat down for dinner. All of the staff were helpful and attentive, excellent customer service all round. The food was exquisite, we both had the mussels to start... More 

Helpful?
Thank Jade11890
Worcestershire, United Kingdom
Level Contributor
140 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 214 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Have eaten here about 4 times in the past 5 months and have not been disappointed by the quality of the cooking, the choice or the service. All have been very good. This is a really well run restaurant (it is not a drinking pub!). For brighter days there are two very attractive outside area, one with a large tree... More 

Helpful?
1 Thank nataliatiyad
United Kingdom
Level Contributor
73 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We like visiting different places to dine, so for my wife's birthday we chose this place and booked for a family Sunday lunch. The children had the kids menu, which was good. We decided to have the 2 courses for £21.50, but were surprised that whilst it's a set price several items had surcharges for key choices. Why have a... More 

Helpful?
5 Thank michael p
Gloucestershire, United Kingdom
Level Contributor
104 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

On 7th June I wrote a review of The Inn at Welland which praised the food but was critical of the very poor service. This led to some interesting responses from this establishment. I was traced and telephoned by Gillian Pinchbeck. She was distressed by what I had written. I then received a letter from her enclosing a voucher for... More 

Helpful?
Thank Viaggiatoreinglese
innatwelland, Owner at The Inn at Welland, responded to this review

Thank you very much for returning to the inn and allowing us the opportunity to demonstrate that we are passionate about customer service. We take all comments in a constructive manner and always act on them and wherever necessary implement changes for the good of the business. We have recruited and trained a new and focused team and as ever... More 

Worcester, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

Visited on Saturday lunchtime along with my family to celebrate my wife's birthday. On arrival were greeted by the friendly staff and shown straight to our table. Overall we could not have asked for better service. The quality of food was outstanding and the atmosphere very pleasant. All in all a thoroughly enjoyable experience and would highly recommend dining here.

Helpful?
1 Thank Richard F
Studley, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 October 2016

A lovely gastro pub. We found the menu quite limited for the type of pub that it is. The wine list was very extensive with some top quality bottles for reasonable money. The food was cooked to perfection and excellent value. The warm bread served whilst we were perusing the menu was superb. Slight criticism of the staff. Whilst friendly... More 

Helpful?
Thank Ragaloo

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$8 - US$32
Cuisine
European, British, Gastropub, Gluten Free Options
Meals
Brunch, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Special Occasion Dining, Kids, Groups, Romantic, Child-friendly, Local cuisine, Business meetings
Open Hours
Sunday
12:00 - 14:30
Tuesday
12:00 - 14:30
18:00 - 21:30
Wednesday
12:00 - 14:30
18:00 - 21:30
Thursday
12:00 - 14:30
18:00 - 21:30
Friday
12:00 - 14:30
18:00 - 21:30
Saturday
12:00 - 14:30
18:00 - 21:30
Location and Contact Information
  • Address: Drake Street | Hook Bank, Malvern WR13 6LN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Malvern
  • Phone Number: +44 1684 592317
Description
Our family-run business is now firmly established as a destination dining country inn. We have created a relaxed and friendly ambiance in an eclectic interior, comfortable furnishings and an attention to detail throughout the Inn. Our ethos is simple, to deliver great quality classic food, sourcing fresh products locally. The same attention is applied to our drinks, carefully selected value for money wines from around the world, organic juices, local real ales & ciders and fabulous Nespresso coffee. When the weather is warm, enjoy lazy lunches or evening suppers in our terraced gardens, and in the evening or winter benefit from our outdoor fireplace, cosy wool blankets and our glazed veranda. Want something for a special occasion? Come and dine in private in our library for up to 12 people.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Inn at Welland and other visitors
2 questions
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Breage, United Kingdom
2 months ago

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Questions? Get answers from The Inn at Welland staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?