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Me and my partner visited the barn owl on the 28/12/20. The staff were very friendly and the food very nice. Although in tier 2 still you didn't feel like it . It was warm and welcoming. Will go again soon Martin and Carol Downes.
I am a care manager for adults with additional needs. Today I took a party of 13 tenants and staff to the barn owl for a Christmas meal. I was blown away by the level of service provided by the manager Amy and our waitress...More
Well done to all the staff who were extremely busy trying to serve everyone out having their last meal out before lockdown. Drinks and food were running out through no fault of their own but they all remained calm and professional and apologetic to ensure...More
Popped in for a light lunch today.Ordered pepperoni pizzas,only to be told that they had run out of pepperoni.Our waitress Kelly was so apologetic and told us they had gone to get some and offered free starters while we waited.We didn’t have to wait too...More
Popped in for a meal as staying locally. The service was good, the covid standards were also good, the food I had a burger which was good, the chips a bit greasy. No one had any complaints and it went well. Would we go out...More
We have visited the barn owl a few times now, breakfasts at weekends and lunch during the week. Every single time we have been we have had a really great experience. Food is amazing, very tasty and such a great range on the menu- with...More
Breakfast was so lovely, service from the guy wear glasses was really good as well and the COVID prevention in places as wellMore
Date of visit: September 2020
L5918YFamys, General Manager at Barn Owl Worcester, responded to this reviewResponded 5 October 2020
Hello Nike P
Thank you for taking the time to write a review for the Barn Owl. Breakfast is new to us and something were working very hard to get right so I will ensure the team see this review and see how their hard...More
This is my second time coming here since their reopening after COVID and I’m honestly disgusted, the standards have dropped dramatically, the staff are extremely rude with one woman in particular who seems to be wearing a different uniform to all other staff. The second...More
A group of 16 of us went this evening and had a fab meal!! Not one complaint.
Excellent customer service especially from Kelly.
Thank you so much. I hold my hands up to you all for dealing with certain customer within this pandemic. Well Done....More
Hi Jackie, we are no longer a 2-4-1 pub. We are still a Marstons but sit under the Grill & Pizza brand. We still have the pub classic favourites like Fish & Chips but there is a bigger focus on our grills and pizza, looking... More
Hi Jackie, we are no longer a 2-4-1 pub. We are still a Marstons but sit under the Grill & Pizza brand. We still have the pub classic favourites like Fish & Chips but there is a bigger focus on our grills and pizza, looking at providing the food and service we provide to a better standard and value. The food prices have also come down in line based on one person rather than two.
Hope this helps!
Hi SebSkingirl86, yes we do Christmas meals on Christmas Day. The menu is scheduled to be available Sept 1st and you'll be able to look into booking then. Just keep an eye on our Facebook page for all updates relating to... More
Hi SebSkingirl86, yes we do Christmas meals on Christmas Day. The menu is scheduled to be available Sept 1st and you'll be able to look into booking then. Just keep an eye on our Facebook page for all updates relating to Christmas!