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Carluccio's - Worcester

Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
+44 1206 562746
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Overview
  • Excellent30%
  • Very good33%
  • Average20%
  • Poor12%
  • Terrible3%
Travellers talk about
“tiramisu” (9 reviews)
“bread” (12 reviews)
“antipasti” (7 reviews)
Open Now
All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
££ - £££
DETAILS
Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
Service
Food
Value
Atmosphere
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Reviews (405)
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1 - 10 of 405 reviews

Reviewed 1 week ago via mobile

We booked here for my sisters 40th Birthday meal this Sunday. We can't thank our waiter Serafino enough for his excellent service, he went out of his way to make it really special for her! He recommended a superb red wine which I must say...More

Thank Jolie M
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao, We are so pleased to see that Serafino helped make your birthday celebration extra special and i'll be sure to pass on your kind words to him. Looking forward to seeing you again soon for more great special occasions and great wine. Kind Regards...More

Reviewed 2 weeks ago

Visited for coffee with a friend this afternoon. The staff are friendly, helpfull and very efficient and as usual the cappuccino coffee was very good. It is a lovely ambiance in here, one request are you going to put flat white coffee on the menu?More

Thank 70ish
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao, We are so pleased to hear that you enjoyed your afternoon coffee. I will pass on your comments to the staff. Next time you are in, the staff will be more then happy to accommodate your request for a flat white. Hope to see...More

Reviewed 3 weeks ago

We visit Carluccios for breakfast quite often on Saturday mornings The Magnifica breakfast is great value and includes choice of juice, coffee or tea, and full breakfast, freshly cooked. Very tasty and consistently good. The staff are very friendly and remember their regulars. One of...More

Thank paula542016
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao, Thankyou for you kind words about the restaurant and the staff. The staff love to hear the feedback as they take great pride in what they do and will always go the extra mile to make sure each customers has an EPIC experience. Hope...More

Reviewed 3 weeks ago

Friendly service from an Italian Gentleman with bags of character. Best Almond Croissant I have ever had and a good Cappuccino.

Thank DonnaC29
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao, Thankyou for the kind words about the restaurant and staff, they love to hear the feedback as they take great pride in their work. Hope to see you again soon. Kind regards David Birch Assistant Manager

Reviewed 4 weeks ago via mobile

This was a repeat visit where we again noticed unprofessional customer service. Ie being told they were distracted from bringing our bill because a cheese grater was lost in the kitchen. A request for water with our meal took almost as long to arrive as...More

2  Thank tripbug
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao! Firstly I would like to thank you for taking the time to review our restaurant. We're sorry to hear that you experienced unprofessional customer service whilst dining with us. What we aim for here at Carluccio's is 'service from the heart' and we believe...More

Reviewed 5 weeks ago via mobile

My partner and I visited on bank holiday Monday for lunch. We both had a 2 course meal and we were both unhappy with the quality and quantity of each dish. The tomatoes on bruchetta was very poor and the ragu didn't taste if anything....More

Thank maxine132
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao Maxine! Thank you for taking the time to give us this feedback. We take all feedback, good or bad, very seriously here at Carluccio's Worcester. As an italian restaurant high quality, simple food is something we pride ourselves on and it is clear for...More

Reviewed 12 April 2017

3 of us attended the opera night last night. The evening cost £40 for a glass of prosecco and hors d'oeuvres on arrival, a three course meal and the music. The food was fabulous, particularly the lamb which was just perfection. The service was great...More

Thank MandieO
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao Mandie! Firstly I would like to thank you for taking the time to leave us a review, we're so pleased to hear you all enjoyed your time at our opera evening so much! We'll be sure to pass your comments on to the team,...More

Reviewed 11 April 2017 via mobile

My first experience of opera was at a Prime Rib steakhouse near San Francisco. Most unexpected, and surprisingly enjoyable. Great that Carluccio's have started this in the UK - even if you don't know/ don't like opera, give it a try! The excellent set menu...More

Thank Jeremy T
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao Jeremy! We're so happy to hear that you enjoyed the Opera evening, all the staff love working the night and getting to experience the singers too! Thank you for the great feedback on the food we served, we'll be sure to pass that information...More

Reviewed 10 April 2017 via mobile

I visited with my husband yesterday afternoon, to make the most of the sunshine and have lunch outside. Before I cover the not so positives, I must say the waiters and waitresses are attentive and friendly, which is a credit to the restaurant. However, it...More

Thank Vogueidea16
513worcester, Manager at Carluccio's - Worcester, responded to this review

Ciao! Firstly I would like to thank you for taking your time to leave us this feedback, it's something we really appreciate here at Carluccio's. As an Italian restaurant service delivered from the heart and high quality, simple food are what are pride ourselves on...More

Reviewed 8 April 2017 via mobile

Walked in without reservation at 7pm to a quarter full restaurant. Shared focaccia bread with garlic and cheese for starter... was lovely. We both had lasagne for main... it was yummy and piping hot from first mouthful to the last. My desert of chocolate and...More

Thank DeanSummerton
513worcester, Manager at Carluccio's - Worcester, responded to this review

Buongiorno! Thank you for taking the time to leave us this feedback, it's brilliant to hear what a lovely time you had here! We're glad our staff were their usual friendly selves, and i'll be sure to pass your comments to both the waiters and...More

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Questions & AnswersAsk a question
Jayne p
Is there a kids menu as muY son is very fussy
30 September 2016|
Answer Show all 2 answers
Response from Warwickchef | Reviewed this property |
A new menu out last week has a children's section
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Business meetings, Child-friendly, Kids
Open Hours
Sunday
09:00 - 21:30
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:30
Location and Contact Information
  • Address: Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Worcester
  • Phone Number: +44 1206 562746
  • E-mail