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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
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meals, features, about
Reviews (49)
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Traveller rating
31
11
3
2
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
31
11
3
2
2
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Reviewed 1 January 2020

Visited after a lovely post-Christmas walk along the canal. I ordered a bowl of soup and my husband only wanted a coffee. This cafe is in a beautiful setting and the menu looked good. However, I waited ages for the soup to arrive and in...fact thought they had forgotten about me so I went to ask. I was told there were two other orders in front of me. My husband had long finished his coffee when it did eventually arrive. Great potential here but the service needs to be sorted. Hopefully this was just a blip on the day we visited.More

Date of visit: December 2019
Helpful?
Reviewed 14 November 2019

The Green Flute is hospitality at its best. The staff are friendly, the welcome warm and they will always go the extra mile to help out. I am a canoe instructor and I regularly turn up on wet days and sometimes with a loads of...damp kids and they are so accommodating. We are fed, warmed up and can head back out with smiles. Thank you so much for your wonderful service.More

Date of visit: November 2019
Helpful?
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 15 November 2019

Thank you so much for your kind words, we are just happy that we are able to help!

Reviewed 19 September 2019 via mobile

Lunch time visit with friends and are furry friends Friendly staff always make you feel welcome Great Cornish pasties and tea cake and coffee Nice walk home along canal

Date of visit: August 2019
Helpful?
Reviewed 15 August 2019

Having visited last Summer and had a really lovely sandwich we called in today and ordered some. It came as in sliced bread with a teensy bit of greenery, one slice of cue, grated carrot and half a mini tomato. The taste was ok but...after last year’s it was a real let down. I’m wondering if the cafe is under different ownership. Won’t be returning in a hurry ... great shame.More

Date of visit: August 2019
Helpful?
Reviewed 9 August 2019 via mobile

We had moored overnight at Goytre Wharf on our canal boat holiday, so were a little early, waiting outside when the cafe opened. We ordered 3 breakfasts at 10am. We were the first ones there so didn't think it would be a long wait. Tea...was brought to us as 10:15, toast at 10:25, breakfasts not until 10:40, so tea and toast were cold. Other than the very long wait, the breakfasts were delicious, so I would still recommend a visit if you want to sit outside on a sunny day watching the boats, and don't mind a long wait.More

Date of visit: August 2019
Helpful?1  
Reviewed 27 July 2019

Just got back from a very disappointing lunch! We only ordered a panini & a tuna sandwich..yet had to wait over 45 minutes! We could see other people who’d ordered after us getting served before us & were just about to give up & demand...a refund when our sub standard lunch arrived. Given it had taken 45 minutes we were expecting something a little more pleasing to the eye than an anaemic tuna mayonnaise sandwich with an accompanying strand of lettuce, half a cherry tomato & a single cucumber slice. The panini was ok but with an equally disappointing garnish accompanying it. We weren’t offered any cutlery or napkins anyway so probably just as well there wasn’t too much. When challenged about the extreme delay in producing such meagre fayre & why people were getting before us, we were told it was because they only had 2 panini makers. Had it been very busy & had we seen a tsunami of paninis exiting the kitchen it may have been a reasonable explanation but it wasn’t and they weren’t. All very poor, wont be returning, won’t recommend!More

Date of visit: July 2019
Helpful?2  
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 28 July 2019

I am very sorry to hear about your disappointing experience when you visited our café recently. I can only say that this is not our normal level of service or food standards and I am very disappointed that my staff provided you with such inferior...More

Reviewed 6 July 2019

This is a very good cafe on the side of The Newport to Brecon canal. The cafe serves excellent coffee and light lunches at very reasonable prices, one can have coffee and the enjoy a stroll along the canal towpath.

Date of visit: May 2019
Helpful?
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 7 July 2019

Thank you for reviewing our cafe and glad you enjoyed your visit. Hope to see you again soon.

Reviewed 23 June 2019

we wait outside because doesn't open until 10am. Tried the big double doors at 10.08am but with the door locked and chairs stacked upside down on the tables, we assume that we must be wrong. Staff members chatting away inside but still chairs on tables...and still locked. Eventually a staff member opens the doors, no good morning or apologies for being late opening just a curt " the other door was open ". This door was a single door slightly ajar as if it was letting air in , no more than that. OK I was mistaken but would've expected a cheery " good morning, sorry we didn't see you by the other door". She made me feel like I was at school again " silly boy, wrong door, not the big obvious one". Food was not good, would've liked to say that it made up for the condescending welcome but it didn't. What was worse was that there was an awful smell of stagnant water around the table which made me feel nauseous. When I spoke to a friend about our trip, they said that they too had be patronised by a staff member and the description fitted exactly.More

Date of visit: June 2019
Helpful?1  
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 24 June 2019

I am very sorry to hear that you did not receive our normal warm welcome at the café. I have spoken to the staff members who were working that morning and the person in particular who eventually opened the door for you, who sends her...More

Reviewed 16 May 2019 via mobile

It was my daughter’s birthday and after a delicious lunch at the Secret Garden we decided to visit the Green Flute At first we thought it was closed as the last time we visited the whole place was decked with flowers - growing and in...dainty vases on each table. We pushed open the door and asked if they were closed. We’re shutting at 4 was barked at us. We quickly had an extremely bad coffee and tea and a young girl came to the door and snapped ‘we’re closing’ I have to use the loo I excused You’ll have to go around the back we’re locked now Sadly if I had seen the toilets first I would never have stayed Filthy stinking - how sad when it was so gorgeous before !!More

Date of visit: May 2019
Helpful?
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 18 May 2019

Naturally I am shocked to receive your review and very sorry that any of my staff members should speak to you in such a way. I am unfortunately not sure which of my staff your comments refer to, but will be making all of them...More

Reviewed 8 May 2019

We wanted to have a canal walk and were attracted to the Green Flute Cafe web site at Goytre Wharf. We weren’t disappointed, lots of seating inside and out with views of the canal, very picturesque and a lovely welcome. We chose here as we...were reassured that they could meet my dietary needs. Nothing is too much trouble. They do a range of light lunches and home made cakes. Their gluten free bread on the toasty is to die for! The best I have ever tasted. They are open Tuesday to Sunday from 10am - 3pm and they have a room available for hire for small functions.More

Date of visit: May 2019
Helpful?
GreenFluteUsk, Owner at Green Flute @ Goytre Wharf, responded to this reviewResponded 10 May 2019

Thank you for your review and we are so pleased you enjoyed your visit to our little café. Hope to see you again soon!

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Questions & Answers
Ask a question
Tk174ac
26 December 2018|
Answer
Response from GreenFluteUsk | Property representative |
Hi, Yes we are still open, but at a different location. We are not up at Goytre Wharf, NP7 9EW. Hope you will come and visit us there instead!
-1
Votes
Camper784137
3 September 2018|
Answer
Response from GreenFluteUsk | Property representative |
Hi, thank you for your enquiry. We are open 8,30am to 5pm Tuesday to Friday, 9am to 5pm on Saturday and 10am to 4pm on Sunday.
0
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Frequently Asked Questions about Green Flute @ Goytre Wharf

Yes, Green Flute @ Goytre Wharf offers takeaway services.

Green Flute @ Goytre Wharf is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5