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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub, Welsh
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
View all details
meals, features
Reviews (95)
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93 results
Traveller rating
41
25
13
4
10
Traveller type
Time of year
LanguageEnglish
Traveller rating
41
25
13
4
10
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Reviewed 26 March 2022

Visited on Wednesday afternoon, lovely service from two polite girls (who quite possibly could have been sisters) they were very welcoming and made sure we were happy. Unfortunately I cannot give a 5th star as the man, I think he was a duty manager was...what I can only describe as arrogant and rude. Not the usual pleasant welcome we usually get here…maybe he should take some tips from the girls!More

Date of visit: March 2022
Helpful?
Reviewed 10 March 2022 via mobile

My wife and I usually visit the wetherspoons on regent street however they were unusually busy so decided to try The North and South Wales Bank. Ordered the pizza deal and it was very underwhelming. Dough was raw in the middle, missing toppings and the...tables where disgustingly sticky. Service was just as lacklustre. All staff very rude. When I asked for a clean glass for my wife’s wine I was met with rolling eyes and a snappy response. The gentlemen’s toilets were an absolute shambles. The floor was completely covered in what I can only assume was urine judging by the smell. Doesn’t deserve a star truly disgusting.More

Date of visit: March 2022
Helpful?
Reviewed 2 February 2022

We visited North&south wales bank on a Tuesday night the pub was very busy so we found a table and I went to the bar to order a drink,I could not believe it they had one chap serving and one girl serving table orders I...waited about 10 minutes and on two occasions customers just went straight to the bar and got served straight away when I was expected to carry on waiting.You could tell that the bar man had nothing about him so I suppose what do you expect and we will not be back in the future.More

Date of visit: February 2022
Helpful?1  
Reviewed 2 September 2021

We had breakfast here one morning it was fairly quiet as it was early, but for a man in there working, but I don't suppose there's a right or wrong time to do your job. The man behind the bar was really welcoming, & we...got served our breakfast in no time at all. Why are the baked beans always cold though? 🤔. Nevertheless we had 2 breakfasts & as many T's as we liked (we just had the 1) for under a tenner. Wether's prices are indeed unbeatable! The accessible toilet was awful & although they had a chart on the wall to say that it had been cleaned at 7am & 8am, it didn't look like it had been cleaned in quite a while! There was urine all over the floor & my boots were sticking, the smell was awful too, not just urine but someone had clearly been smoking in there. The place itself was nice & looked quite clean, but the bog really put me off returning.More

Date of visit: September 2021
Helpful?
Reviewed 13 June 2021

Great service, lovely staff,as always,and the food is always spot on. However,why the insistence on showing horse racing all the time?Its cruel,and the only people that like it are tories and old men with red noses. I understand that you can't show the footy,which is...fine,but what's wrong with a bit of bargain hunt or homes under the hammer? XMore

Date of visit: June 2021
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Reviewed 22 May 2021 via mobile

Well done to the staff as they were rushed off their feet. The food was great and so pleased that you are open again.

Date of visit: May 2021
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Reviewed 16 November 2020

This isn't the first time this has happened but what I don't get is you ask for eggs benedict and they say they have none so I said poached egg on toast then say we can do fried or scrambled?.. Makes ya laugh that ya...if you have a chef that's cooking you telling me they can't do poached egg only fry or scrambled? Also skimpy on the butter..More

Date of visit: November 2020
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Reviewed 2 September 2020

Whilst in Wrexham today having been to hospital for my son’s cardiology appointment we had to get some bits for my daughter to get ready to go back to school. While we were shopping the heavens opened and my son was crying for a feed...we called in here and I asked if I could please take a seat and feed my 14 week old son he is exclusively breastfeeding, I was told no. When my partner explained we would be no trouble and would be a short time we were once again refused. My partner then said it’s pouring out and you want my Mrs to sit in the rain to feed our son and he replied “I don’t care” and we were told to leave. I am absolutely disgusted by this. His attitude was disgusting and there was roughly 15 people inside and there was plenty of areas that I could have sat and fed my son. I will never step foot in this place again and will be encouraging everyone I know to also stay away. I suggest maybe some customer service training and possibly a human decency class.... I really hope this never happens to anyone else. 😡😡😡More

Date of visit: September 2020
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Reviewed 21 August 2020

I was very disappointed in the phone call I made to this branch this morning regarding the recent press release that three members of staff have been tested positive for Covid-19. I explained that I visited on the 10th August 2020 for one drink only,I...was waiting to visit another restaurant nearby and was killing time with my family and this was the first place we saw. When I entered I was not approached or asked to complete any track or trace items, I took it upon myself to complete a paper which was posted in a unsanitary cardboard box. We left within 30 minutes as the way in which the person at the entrance (blonde female) was conducting herself shd the nature of the clients was appalling and not an environment o wished to stay in. When I called today at 11.30am I spoke to the duty manager Mel Debbis who was very patronising abd disinterested in my concerns, even thought I explained my husband is a NHS nurse and I work with adults with many disabilities and are classed as vulnerable In fact her advice was that all the data has been passed onto the relevant organisation and terminated my call by putting the phone down on me. I was horrified. I called back to ask for the name of the person who I had just spoken too and was interrogated by my call and who I was. I was then provided with a telephone number for customer services which is currently not taking calls. This just exemplifies their commitment abd attitude to keeping their staff and moreso customers safe. Please DO NOT visit, go elsewhere. We visited at Nags Head where their commitment to ensuring everyone is kept safe is excellentMore

Date of visit: August 2020
Helpful?1  
Reviewed 14 August 2020

We decided to try the North and South Wales bank as I wanted an all day brunch when we entered the pub we were allocated a table right in the back of the pub,we ordered our drinks at the bar and paid by card,the pub...is adhering to the covid 19 rules with social distancing in place and markings on the floor area,we later ordered food at the bar and the food arrived very quickly and was very tasty,This wetherspoons is not one of the best for atmosphere and does look a little bit tired,but we will be back in the future.More

Date of visit: August 2020
Helpful?2  
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Questions & Answers
Ask a question
helen d
15 April 2017|
Answer
Response from Jenny J |
there is no car park. I'm sorry but there is many secure car parks in the town. thanks Jenny
0
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ClaireIsleofMan
22 October 2015|
Answer
Response from jenny j | Property representative |
Hi Yes we do, we have a removable ramp in which we put out and bring in, there is a fire exit in the back of the premises also in case of emergency and yes we also have a disabled toilet downstairs. Thanks and hope to see... More
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Frequently Asked Questions about The North and South Wales Bank

The North and South Wales Bank is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4