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Bella Italia

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Ratings and reviews

Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$8 - US$17
CUISINES
Italian, Pizza, Mediterranean
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Reviews (438)
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432 results
Traveller rating
278
85
24
24
21
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Time of year
LanguageEnglish
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278
85
24
24
21
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All reviews pizza polpette carbonara gelato garlic bread ice cream duck prawns pudding salad brewery quarter helpful waitress tesco vouchers food was amazing lovely waitress chain restaurant nice meal
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1 - 10 of 432 reviews
Reviewed 2 days ago via mobile

Amazing service and attention from Loreta our waitress. She made our visit. Service was fast and food really good. Thank you Loreta.

Date of visit: February 2019
Thank Catocompass
Reviewed 1 week ago via mobile

Visited here last night with my partner. Has the valentines menu. Food was absolutely amazing, the service from Lyn was amazing. It made our night. Second time we have visited here and we woke definitely recommended our friends and family to visit

Date of visit: February 2019
1  Thank 82richier
Reviewed 1 week ago

As is every visit to a Bella Italia restaurant the service and food is excellent with each course hot and tasty

Date of visit: December 2018
Thank eifionjones
Reviewed 1 week ago

visited last autumn, would't go again, food layout poor, couldn't recomment other restrarants in cardiff much better - sorry

Date of visit: October 2018
Thank Phil B
Reviewed 1 week ago

The weather was dismal, but the welcome was warm and friendly. Lyn our waitress was very helpful and we had a very enjoyable meal. We will be visiting again.

Date of visit: February 2019
Thank kenphilipa
Reviewed 2 weeks ago via mobile

Best pizza I have had in a long time will visit again when in Cardiff Do not like the gratuity question when paying would rather leave a cash tip

Date of visit: February 2019
Thank grahaml108
Reviewed 2 weeks ago via mobile

We decided to visit Bella Italia as we had Tesco vouchers. I was expecting a standard Italian chain restaurant experience but was very impressed with the menu, lots of choice and good fish options. Also our waitress, Lyn, was exceptionally friendly and efficient. Lyn made...More

Date of visit: January 2019
Thank joannaeharris
Reviewed 3 weeks ago via mobile

I've never eaten here before but love Italian food so booked a table for 4. When we arrived, it was quiet and we were taken to our table. We had a lovely waitress, I can't remember her name but she had a foreign accent possibly...More

Date of visit: January 2019
Thank NatJoEvz
Reviewed 3 weeks ago via mobile

Just left the restaurant after lunch. We ordered some olives as a starter, pizzas for mains and drinks. The olives never arrived. The pizza tonno putenesca had no olives at all and two - just two - capers. The pizza carne miza was OK although...More

Date of visit: January 2019
Thank Martyn142
BI Guest Experi... S, Guest Relations Manager at Bella Italia, responded to this reviewResponded 3 weeks ago

Hiya Martyn Thanks for your review and feedback We are sorry to hear that you felt our usual Bella service and delicious food standards both weren't up to scratch during your visit. This is unlike us and we will ensure that the Area Manager checks...More

Reviewed 4 weeks ago

Went here between Christmas and New year, served by 4 different people (drinks order, main order, starters,main,desert) not one smile between them, our starter plates were taken without a second glance at us. Fair enough who wants to work over Christmas to be honest but...More

Date of visit: December 2018
Thank Nicky19752014
BI Guest Experi... S, Guest Relations Manager at Bella Italia, responded to this reviewResponded 3 weeks ago

Hiya Nicky, Thank you for your review and feedback - this is disappointing to learn as we pride ourselves on our personal, friendly and attentive service standard. We are sorry that this didn't seem to be the case during your visit and we will ensure...More

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