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Laguna Kitchen & Bar

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Laguna Kitchen & Bar
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
Our menu offers a mix of the finest and freshest ingredients from our own Welsh suppliers, alongside a few carefully selected imports to create a fusion of flavours to suit every palate, lovingly prepared by our award winning chefs.
PRICE RANGE
US$18 - US$130
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Bar, British, Welsh, European
FEATURES
Gift Cards Available, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,019)
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1,007 results
Traveller rating
614
200
107
58
28
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Time of year
LanguageEnglish
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Traveller rating
614
200
107
58
28
Show reviews that mention
All reviews chorizo scotch egg sandwiches welsh cakes rack of lamb scallops steak pudding sea bass soup potatoes park plaza afternoon tea sunday lunch staff were attentive set menu food was lovely courses
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Reviewed 6 days ago

Excellent food with friendly and efficient service makes for a delightful experience we ate in the restaurant on three occasions during our stay. Once fir lunch and twice for dinner. The lunchtime small plates were delicious and excellent value for money. Like tapas you can...choose x number for a fixed price. The evening menu was more sophisticated and between us we sampled the lamb, rib eye steak and the stone bass, all which were amazing. Good wines to accompany the meals at very acceptable prices. We will definitely returnMore

Date of visit: September 2021
Helpful?
Reviewed 1 week ago via mobile

Booked for Sunday Lunch - big mistake. Probably the worse roast potatoes I have ever seen/tasted. They were black (not burnt) from being kept from a previous day or week and the surface was like leather! When I pointed this out, there was no offer...to replace but the waitress said "hmmmmm but did you enjoy the cauliflower cheese?" Nope , it was watery and uncheesy! Overpriced, small portions (should I be grateful?) and over or undercooked. Look guys, I know you probably lost money during Covid lockdown but this is no way to make the money back because you will have no customers. I hate giving a poor review but feel a responsibility to warn others - don't waste your money!More

Date of visit: September 2021
Helpful?
Park Plaza Cardiff, Marketing at Laguna Kitchen & Bar, responded to this reviewResponded 6 days ago

Dear Sarah Please accept our most sincere apologies for your poor experience on Sunday last. We appreciate your feedback and can confirm that your experience has got nothing to do with covid lockdown, we are very proud of our offering but clearly we did not...More

Reviewed 1 week ago via mobile

Came to park plaza for a lunch and we were all blown away by how lovely the food was. The service was excellent and all the staff were welcoming, chatty and friendly and very helpful. Our starters and mains were wonderful and so tasty. We...can’t wait to go back.More

Date of visit: September 2021
Helpful?
Park Plaza Cardiff, Marketing at Laguna Kitchen & Bar, responded to this reviewResponded 6 days ago

Dear Jan Thank you for taking the time to review your visit to the Laguna Kitchen & Bar on TripAdvisor and for awarding us 5 bubbles. So pleased that you and your friends had such a great experience. Our kitchen and restaurant team were delighted...More

Reviewed 2 weeks ago via mobile

I had booked to eat here for my husband's birthday. The restaurant is located within the Park Plaza Hotel. On entering the restaurant, there was a lot of noise and chatter coming from the bar area - where we were unfortunately seated next to and...only separated by a middle wall with 2 open ends. We did find the room very dark, and it was difficult to read the menus. The food was very good and the waiter who served us (and also who I had spoke to on the phone, with a request for a birthday surprise - which he promised and delivered) was very pleasant and professional. The noise from the large group within the bar area continued throughout, but gladly got a little quieter until towards the end of our meal, when some of the group started arguing and a potential fight had to be broken up! Overall, our experience was a good one slightly spoiled by the rowdy bar area but due to design, I don't suppose they can do much about it.More

Date of visit: September 2021
Helpful?
Park Plaza Cardiff, Marketing at Laguna Kitchen & Bar, responded to this reviewResponded 6 days ago

Dear Guest Thank you for choosing to dine with us at the Laguna Kitchen & Bar and thank you for taking the time to share your feedback on TripAdvisor. I am delighted that you enjoyed your food whilst celebrating your husband’s birthday. I am sorry...More

Reviewed 2 weeks ago

We ate in the bar and the restaurant while staying at the Park Plaza. Excellent food and even better service. The Chateaubriand was a real treat and absolutely delicious - the best beef I have ever eaten and was cooked exactly as we had requested....Staff are friendly, attentive and efficient. Couldn't fault it!More

Date of visit: September 2021
Helpful?
Park Plaza Cardiff, Marketing at Laguna Kitchen & Bar, responded to this reviewResponded 1 week ago

Dear Sian Thank you for choosing to stay with us at the Park Plaza Cardiff and so pleased that you enjoyed excellent service and food at the Laguna Kitchen & Bar. We are thrilled that you have awarded your experience a splendid 5 Bubbles. Choosing...More

Reviewed 3 weeks ago

Lively atmosphere , lots of friendly staff available to help. Very busy at the bar so drinks were delayed but this did not detract from the experience. The food was lovely , warm, fresh and very tasty. I am a stickler for china tea cups...and teapot for afternoon tea and the crockery used was not and I thought that a little disappointing but overall if you’re thinking of booking it’s a lovely gift for someone. The booking an reservations team were also super understanding and extended my voucher I had been given for the tea as I hadn’t been able to get there before the original expiration date.More

Date of visit: September 2021
Helpful?
Park Plaza Cardiff, Marketing at Laguna Kitchen & Bar, responded to this reviewResponded 2 weeks ago

Dear Guest Thank you for taking the time to review your experience following your visit to the Laguna Kitchen & Bar to enjoy Gentleman's Afternoon Tea. I am really pleased to note that you enjoyed our lovely savoury afternoon tea and the service you received...More

Reviewed 4 weeks ago via mobile

This was a lunchtime visit. Tasteful modern decor and spacious restaurant. I chose the Duck Terrine to start. The presentation was very good and it tasted delicious. For mains I chose the Pan fried Salmon. The presentation again was very good and was cooked just...right. It tasted delicious. For desert I chose the Creme brulee , again the presentation was very good and it tasted lovely. We had a bottle the 40 Cross Pinot Noir which complimented the meal well. The staff were pleasant and attentive.More

Date of visit: August 2021
Helpful?
Park Plaza Cardiff, Restaurant Manager at Laguna Kitchen & Bar, responded to this reviewResponded 4 weeks ago

Dear Simon, Thank you for choosing to dine with us to enjoy lunch at our Laguna Kitchen & Bar, we truly appreciate you taking the time to review your experience on TripAdvisor. Our lunch menu is very popular with many choices, some of which are...More

Reviewed 5 weeks ago

When reserving a table the member of staff was friendly and helpful. When at the venue the standard of service was also good. Relaxed atmosphere and would definitely visit againMore

Date of visit: August 2021
Helpful?
Park Plaza Cardiff, Restaurant Manager at Laguna Kitchen & Bar, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you so much for awarding us 5 bubbles following your experience meeting friends at our Laguna Kitchen & Bar. Really pleased to note that you found all our team to be helpful and friendly, lovely feedback to receive. As you rightly pointed...More

Reviewed 22 August 2021

Have stayed overnight here before, fantastic experiences This was our first Sunday Lunch, will not be the last. From start to finish it was wonderful. Staff welcoming and friendly. Decor lovely. Food amazing, sensational beef. In fact all courses delicious. What we really appreciated,was being...asked by servers if we were ready for next course,as we were told to relax,and let them know when we were ready. Excellent value for money. Highly recommended.More

Date of visit: August 2021
Helpful?
Park Plaza Cardiff, Restaurant Manager at Laguna Kitchen & Bar, responded to this reviewResponded 4 weeks ago

Dear David Thank you for taking the time to review your visit to the Laguna Kitchen & Bar following your recent experience whilst enjoying our Sunday Menu. We are delighted that you rated your experience a splendid 5 Bubbles. As you mentioned our Sunday Menu...More

Reviewed 19 August 2021 via mobile

Such a lovely place, the food was delicious and the drinks were amazing. However we sat in the bar and at first it was table service as we had our drinks order as we were sat but we were not sure whether it was order...at the bar or not after a while but we did not mind as the service was lovely and staff was helpful and friendly!More

Date of visit: August 2021
Helpful?
Park Plaza Cardiff, Restaurant Manager at Laguna Kitchen & Bar, responded to this reviewResponded 4 weeks ago

Dear Grace Thank you for choosing to dine with us at our Laguna Kitchen & Bar and for taking the time to share your experience on TripAdvisor. So sorry for any confusion with reference to bar service, we do both table service and now that...More

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Questions & Answers
Ask a question
Sooty1988
11 September 2021|
AnswerShow all 2 answers
Response from stephenrK7623UA | Reviewed this property |
We did not ask the hotel about parking. We just used the NCP car park which is across the road from the hotel.
0
Votes
RachPricey
24 January 2018|
Answer
Response from ParkPlazaCardiff | Property representative |
Hi, while we don't have a brunch menu, we do offer a Lunch Menu as well as our Laguna Bar Menu served from 12pm.
0
Votes
slinkydare
19 May 2016|
Answer
Response from ParkPlazaCardiff | Property representative |
Hi, if you have any dietary requirements our restaurant team will be happy to help. You can find a selection of our menus on our Laguna Kitchen & Bar website. We also offer a gluten free afternoon tea.
0
Votes
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Frequently Asked Questions about Laguna Kitchen & Bar

Yes, Laguna Kitchen & Bar is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Laguna Kitchen & Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5