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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Indian, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, Drinks
View all details
meals, features, about
Reviews (87)
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87 results
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LanguageEnglish
Traveller rating
64
13
1
5
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All reviews thali onion bhaji fried rice chicken gajar halwa indian food main course starters yum
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Reviewed 26 January 2023

very impressed. we had two egg & chicken fried rice. two chicken 65 (its awesome) and one dry chilly chicken.

Date of visit: January 2023
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Reviewed 20 November 2022

my son and myself went here on opening front door could smell old cooking oil, that didn't put us off going in. On ordering food, we were asked if we wanted it spicey or mild, starter for me arrived which was meant to be an...onion bhaji - was more like a plate full of burnt shredded onion. Had warm cans of coke to drink. Poppadom's were overcooked and could taste the old oil. Main course arrived on two cold plates, I asked if we could have warm plates to keep our meals warm whilst eating, the plates disappeared, the waiter returned and asked if we wanted the plates warmed up. Started to eat our main course, which was not very nice, it was unpalatable. Best part of the meal was the peshwari naans. My son insisted on taking the left-over meals to take away - which was most of the meal. I declined to take mine home with me. Would not recommend to anyone.More

Date of visit: November 2022
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Reviewed 16 October 2022

Very impressed. The Thalis give a great selection, and went down well. I had biryani and it actually looked like it was cooked as a biryani, rather than just fried rice. Superb value overall.

Date of visit: October 2022
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Reviewed 23 January 2022 via mobile

We went here for our kid's bday, and there biggest asset is the variety in the menu, and everything we ordered tasted yum. We went for their chicken thali, chicken lollypop, vada pav, dosa and gajar halwa. Everything was yum, but the lollypop and gajar...halwa was exceptional! Highly recommend it! FYI- we are indians and reasonable cooks ourselves, so know our Indian food :)More

Date of visit: January 2022
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Reviewed 18 September 2021 via mobile

Went last night and we had 2 x non veg Thalis. Not many places serves Thalis, a sign of a real Indian restaurant. Excellent and we will be back. Great food & service. 👍👍

Date of visit: September 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2020 via mobile

Two couples went to Masala Bag and two couples had brilliant food. This was not the first time we have been thereand it certainly won't be the last time. We had Street Food to start. We had chicken dosa, onion bhaji, non veg platter, lamb...curry noodles and one or two other dishes to start. For main course we had methi chicken,chicken jalfrezi, mushroom rice, garlic nan & chilli nan Everything was spot on. I recommend this restaurant to one & all. Even better they are offering 50% off on a Tuesday, Wednesday & Thursday.More

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2020 via mobile

Really nice food! Good variety of starters/street food. Have more of this. So tasty and unusual from your usual curry house. Curries are very good as well. A bit on the spicy side which is what I like. Will be going back

Date of visit: November 2020
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Reviewed 6 October 2020

Customer service has gone down hill since the new owner took over. Very rude and ‘angry’ as they put it!

Date of visit: October 2020
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Reviewed 19 August 2020

We placed an order last week for delivery and unfortunately received the wrong order. It was late evening and the store had closed so we ended up speaking to management the next day. He had informed us that on our next order he would replace...the items for free and to just reorder the items again through the website. So this is what we done this week, only to be told we still had to pay, but with a £2.60 discount! A £30 order placed that we never received and given £2.60 off! It is a real shame as the food is lovely here and somewhere we frequently order from, but the customer service has really let them down.More

Date of visit: August 2020
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Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 21 August 2020

Hi Nikki, we're sorry to hear about this. Could you please get in touch with the restaurant manager via the phone and explain the situation? Thanks

Reviewed 11 May 2020

Ordered a delivery, fantastic food, enjoyed it all but could have eaten a bit more lettuce, apart from that faultless. Chilli & garlic prawns were the best. Have not used them previously, will definitely buy from there again and hope to visit post lockdown.

Date of visit: May 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 22 May 2020

Thank you so much for your review! We're glad to hear you enjoyed your meal, see you post-lockdown. 😃

Reviewed 27 March 2020 via mobile

Reconstituted Chicken...if you don't know what that means, you don't want to. Watery. No flavour only heat. Uncooked chapattis.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 7 April 2020

It's certainly surprising to hear you didn't enjoy your meal, as you can see from the majority of our reviews we clearly do not use reconstituted chicken - this would not make any business sense whatsoever as people would not enjoy the food, don't you...More

Reviewed 5 March 2020 via mobile

Excellent regional Indian food. Lots of variety. All very tasty. Friendly and attentive service, without being intrusive. This is our third visit here and it’s always been the same. We’ll definitely be back. Highly recommended.

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 6 March 2020

Thank you for the wonderful review Vidya, we really appreciate you coming back here time and time again, it means a lot to us that we've maintained a high standard of service each time for you!😊

Reviewed 1 March 2020

We have ordered many many times from Masala Bag as takeaway - the food is always so good that we thought we HAD to go into the restaurant and have a meal in there too. As usual, the food was excellent - the rice is...perfect and last night's naan was 10/10. Good portion sizes and good menu choices. Our mocktails were also great and it's so nice to have this option! They also offer Indian desserts which were yummy and great to see - it brought back memories of when we had the pleasure of working briefly in India. The service was also excellent from a very friendly polite and helpful waiter who was happy to answer questions about the menu. Food piping hot and one thing when we order takeaway is the meat dish is always placed on the bottom with the vegetarian dishes on the top in the bag - this is a big 5 stars for that detail alone! Their delivery driver is also always very polite. We will definitely be going back and ordering takeaway too. Great to actually come in and meet u guys!More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 6 March 2020

Your review is too kind! Thank you for taking the time to write that all out, it means an awful lot to us. We really appreciate you choosing Masala Bag time and time again!😊

Reviewed 28 February 2020

A very nice place for every group, a must visit if you love spicy food. The biryani tastes WOW. Also it has wide range of wines.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 6 March 2020

Thank you Naresh! We really appreciate your review, we hope to see you here again soon!

Reviewed 28 February 2020

I'd definitely visit this place once again. Got the best service with delicious food. Nice Indian cuisine.

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Relations_C, Owner at Masala Bag, responded to this reviewResponded 6 March 2020

Thank you for the review Yash, we're delighted to hear you enjoyed your food so much with us. 😊

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MASALA BAG, Cardiff - Cathays - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Masala Bag

Yes, Masala Bag offers takeaway services.

Yes, Masala Bag offers delivery services.

Masala Bag is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5