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Carluccio's - Cardiff

16 Mill Lane, Cardiff CF10 1FL, Wales
+44 29 2023 2630
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Overview
  • Excellent37%
  • Very good33%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“pate” (19 reviews)
“antipasti” (12 reviews)
Closed Now
Hours
CUISINES
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
16 Mill Lane, Cardiff CF10 1FL, Wales
All Details
Write a ReviewReviews (874)
Traveller rating
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1 - 10 of 856 reviews

Reviewed 3 days ago via mobile

First things first- the food was good as always but the service was really slow and there were almost as many staff as covers- may have had some new staff in training I guess but even so 😞

Thank bertieandbella
Reviewed 5 days ago

Great location and wonderful staff as usual. We always try to eat here when staying in Cardiff and usually get a table. The staff always willing to help.

Thank Phillip H
Reviewed 1 week ago via mobile

17 of us travelled to Cardiff for a hen party ! And booked in here for a meal ! Good location right by the buzzing night life ! We sat down and were given main menus ! We were just about to order off main...More

Thank trish4209
Reviewed 1 week ago

Called at Carluccios prior to going to theatre had a exceptionally tasty meal great service. I have been to many Carluccios and they never disappoint

Thank dapperbear1
Mario K, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 1 week ago

hi thank you very much for your lovely review. We hope to see you again very soon regards Mario

Reviewed 3 weeks ago via mobile

The waitresses were nice and the main courses were good but we ordered a lemon pie for dessert and the inside of the pastry was covered with mould..More

Thank sachal60
Mario K, Manager at Carluccio's - Cardiff, responded to this reviewResponded 3 weeks ago

hi sachal60 firstly thank you very much for taking time to write this review. We glad that you enjoyed your main meals and the service. Regarding your dessert. We do not do lemon pies (we do tarts) and I did not get any complaints/comments from...More

Reviewed 4 weeks ago via mobile

Despite being exceptionally busy with the Rolling Stones being in town .....concert was fantastic .....this team functioned with ease ....impressive watching floor manager supported by a very competent and customer focused staff! Our meal was excellent and we were unhurried despite many people looking for...More

Thank Tony2710
Mario K, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 3 weeks ago

hi Tony Thank you very much for taking time to write this review. We are happy that you found your visit enjoyable and despite being crazy busy before the concert you were happy both with service and meals provided. We hope to see you again...More

Reviewed 4 weeks ago via mobile

If you are in Cardiff and fancy Italian food ignore Jamie’s or Ask Italian and try here. Excellent food, tiramisu to die for, good friendly service and the noise level is at a point we’re you talk. So highly recommended 👍👍👍

Thank Tony B
Mario K, Manager at Carluccio's - Cardiff, responded to this reviewResponded 4 weeks ago

hi Tony I would like to thank you for this exceptional review. My team and me, we are happy that you did enjoy your visit here. We all hope to see you again soon regards Mario

Reviewed 7 June 2018

Four friends met for lunch after attending the WI agm at Motorpoint Arena. We only had just over an hour before getting back to the afternoon session. We sat in the sun and relaxed as the staff looked after us and took our orders. The...More

Thank PatriceCardiff
Mario K, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 11 June 2018

hi Patrice thank you very much for your lovely review. I am so glad you enjoyed both food and service we provided. I will pass your comments to my team and to Rebecca particularly. She is a great asset to our team. We all hope...More

Reviewed 1 June 2018 via mobile

We had a nice meal, but was disappointed with the service. The restaurant was not particularly busy. The starter arrived quite promptly, but they hadn’t ordered 2 antipasto staters so my son went without while we ate ours and his came later. They also brought...More

Thank Claire J
Mario K, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 4 June 2018

hi Claire thank you very much for your review. I am really sorry that service in my restaurant was not up to high standards we always aim for. We take all our guests' feedback on board so I can assure you that it will not...More

Reviewed 28 May 2018 via mobile

We visited this restaurant for the first time with family who had great experience from other Carluccio in other cities. We were not greatly impressed. The team were short staffed however they did the best they could and were very friendly to us as customers....More

Thank tracylou_20031
Mario K, Manager at Carluccio's - Cardiff, responded to this reviewResponded 1 June 2018

hi thank you very much for taking time to write the review. I am really sorry that your visit was not for the standards we always aim for. Hopefully you give us another chance to restore your faith in us regards Marcin

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Ask a question
Questions & Answers
Martin G
1 May 2018|
AnswerShow all 5 answers
Response from Mario K | Property representative |
hi yes it is
1
Vote
Melbourne1175
29 December 2016|
AnswerShow all 5 answers
Response from Brummiejean | Reviewed this property |
Hi there, I'm pretty sure they do, as my two young grandchildren were with us. The staff are so accommodating too. Hope this helps.
1
Vote
barabrithWales
18 August 2015|
Answer
Response from Sarah M | Property representative |
Yes we have a full Gluten Free menu available at all restaurants, please just ask your waiter who will be happy to bring you one and help with any queries, Sarah
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$26
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Wine and Beer, Digital Payments, Accepts Credit Cards
Good for
Special Occasion Dining, Groups, Child-friendly, Business meetings, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 16 Mill Lane, Cardiff CF10 1FL, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2023 2630
  • E-mail
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