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Carluccio's - Cardiff

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Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$13 - US$26
CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features

Location and contact

Reviews (904)
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886 results
Traveller rating
320
295
143
73
55
Traveller type
Time of year
LanguageEnglish
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320
295
143
73
55
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All reviews seafood linguine pate antipasti panna cotta sea bass ice cream pudding set menu mill lane olive oil italian food chain restaurant lovely food two courses visited this restaurant city centre gibson
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1 - 10 of 886 reviews
Reviewed 5 days ago

Maybe it was the fact that I was the only single person in the restaurant on Valentine's night. The staff were perhaps more interested in everyone else. But given I was staying overnight in Cardiff and could have gone anywhere to eat. I had specially...More

Date of visit: February 2019
Thank ratnob
Reviewed 4 weeks ago

We had a lovely meal. Rather better than I was expecting in truth. We just had the set menu at lunch time whilst out shopping. Only 2 gripes, firstly our waitress although perfectly efficient and so on was rather unfriendly and disinterested. Secondly our table...More

Date of visit: January 2019
Thank aragornsmum
Reviewed 4 weeks ago

With the special January offer of a second meal for a £1 we thought it was worth a try again. The Chardonnay with lovely. BUT my meal 'Mussels and cod - with spinach' was too much - too, too much spinach. Imagine a cereal dish...More

Date of visit: January 2019
Thank montofri
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 3 weeks ago

Dear guest, Thank you for your feedback. I'm really sorry to read you didn't enjoy our Cod with Mussels. It is a lighter dish with significant amount of spinach and although we get a lot of positive feedback about it I agree it might not...More

Reviewed 2 January 2019 via mobile

We visited on 2 January, so the place was rathervquiet. My friend ordered a spaghetti carbonara, which didn’t look very appetising and which was anything but creamy. She left modt of it. I ordered a salad with tunafish. Everything arrived within 2 minutes (always worrying...)....More

Date of visit: January 2019
Thank LuluD55
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 3 January 2019

Dear guest, Thank you for your feedback. I am sorry to hear you weren't happy with the quality of your meals. Carbonara and Abruzzese salad are two of our most popular dishes and I'm very sorry you didn't enjoy them. Please could you contact me...More

Reviewed 25 December 2018 via mobile

Came here with a friend for a light lunch on our way back to London. It was close to the train station but still in the centre of town in a charming street. We sat outside as it was warm weather but we went inside...More

Date of visit: December 2018
17  Thank karmaeventyr
MarioK2156, Manager at Carluccio's - Cardiff, responded to this reviewResponded 31 December 2018

hi thank you very much for your kind review. We hope to see you again soon regards Mario

Reviewed 22 December 2018 via mobile

We had a reunion of 5 friends and chose Carluccio’s without giving it much thought. Well, the food was delicious, service professional and price sensible! Carluccio’s always keeps to high standards!

Date of visit: December 2018
Thank williamaledj
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 24 December 2018

Hi, Thank you for you lovely comments. We look forward to seeing you again. Kind regards Mairo

Reviewed 11 December 2018 via mobile

Came here Sunday lunch time. Greeted by a lady who simply barked “have you booked?” When we walked in and asked for a table (the restaurant was almost empty) she then promptly took us to a table but no smiles or pleasantries. I ordered the...More

Date of visit: December 2018
Thank Heidibirman
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 15 December 2018

Dear guest, Thank you for your feedback. I am sorry to hear you weren't happy with the food quality. Mushroom Risotto is one of our most popular classics and my personal favourite. I apologise you didn't enjoy it. Please could you contact me regarding your...More

Reviewed 9 December 2018

Lunch for two , looking for a good meal and bit tired of Waga so thought would try Carluccio's. We were sat promptly but the welcome was a little formulaic with little warmth . Ordered just 1 course each , Risotto and Milanese chicken. Both...More

Date of visit: December 2018
Thank Sammy509
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 15 December 2018

Hi, Thank you for your lovely comments. I'm glad you decided to try us and enjoyed your lunch in our restaurant. Mushroom Risotto is one of our much-loved classics and my personal favourite. Regarding Chicken Milanese please don't hesitate to ask for a sauce. I'm...More

Reviewed 27 November 2018

We visited on a Mon evening. Restaurant was busy but not full. Service was really slow. It was ages before anyone took our order and a long time before food arrived. One person didn’t get their starter until the rest of the group had finished...More

Date of visit: November 2018
Thank Joan396
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 7 December 2018

Dear guest, Thank you for your time and effort to give us feedback after visiting our restaurant. I am awfully sorry to read about your experience in our restaurant. We are always proud to provide the highest standards of service and food quality and I...More

Reviewed 19 November 2018 via mobile

Called in on a busy Saturday night with hubby on the way to see a show, just on the off chance they might fit us in as we didn’t have a booking. They could fit us in but kind of wish they hadn’t now as...More

Date of visit: November 2018
Thank shazp2018
MarioK2156, General Manager at Carluccio's - Cardiff, responded to this reviewResponded 20 November 2018

Dear guest, Thank you for taking time to give us your feedback. We take our guests' comments very seriously and use them to make sure we always improve. I am awfully sorry we failed to deliver our usual high standard of food quality on your...More

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Questions & Answers
Ask a question
martingee1948
1 May 2018|
AnswerShow all 6 answers
Response from MarioK2156 | Property representative |
hi yes it is
1
Vote
Melbourne1175
29 December 2016|
AnswerShow all 5 answers
Response from Brummiejean | Reviewed this property |
Hi there, I'm pretty sure they do, as my two young grandchildren were with us. The staff are so accommodating too. Hope this helps.
1
Vote
barabrithWales
18 August 2015|
Answer
Response from Sarah M | Property representative |
Yes we have a full Gluten Free menu available at all restaurants, please just ask your waiter who will be happy to bring you one and help with any queries, Sarah
0
Votes
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