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We received a buy a gift voucher as a gift for Christmas and decided to use it Friday evening. It was easy to retrieve the voucher and book a table, I looked at the menu before visiting and could not believe how limited the choice...More
First and last visit to this Prezzo. Complete disaster. 3 waitresses served us and still we ended up with only part of our meal. Starter. Half a main. That's it !
No service after that. Like Faulty Towers !!
Date of visit: February 2019
Thank Gill J
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 2 weeks ago
Hi, we are concerned to hear about the level of service you received in our restaurant and we apologise. Extra training will be provided to our staff to ensure an incident like this does not happen again.
Visited on Saturday without booking during our shopping trip. This was not a problem even though they were clearly busy we were kindly asked if we would be ok for 5 minuets. Seated within minutes and drinks brought in good time, I was undecided about...More
It's not often I can say that a restaurant is perfect in every way but Prezzo in St Davids Centre, Cardiff is just that. The service is excellent with the servers being very attentive, polite and patient (you know what it's like when four friends...More
Visited here on Friday evening, ordered 2 pizzas - Tropicana and goats cheese
Staff pleasant -
only issue was wait which wouldn’t have a problem, just the fact 2 people on table next to us ordered after us but had their pizzas about...More