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2
Fri, 9/17
20:00

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$7 - US$21
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

City Centre
0.3 miles from Cardiff Castle
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Reviews (223)
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216 results
Traveller rating
93
73
19
16
15
Traveller type
Time of year
LanguageEnglish
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Traveller rating
93
73
19
16
15
Traveller safety
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All reviews lamb shank the pub on tap ale pint
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Reviewed 11 August 2021

Went late on a Sunday so most of the roasts had sadly sold out but that was our fault! The food was lovely, especially the puddings! Great value for money. Every member of staff we came into contact with were friendly.

Date of visit: August 2021
Helpful?
Digital S, General Manager at Pen & Wig, responded to this reviewResponded 2 weeks ago

Cerri_11, we are so pleased you enjoyed your visit to Pen & Wig! We hope to see you soon!

Reviewed 7 August 2021
Serious safety incident

We were having a lovely time drinking and when a man grabbed my friends arse without consent. We called him out on this behaviour and he insisted that this was acceptable. Upon reporting it to a member of staff, jack, our bartender and hero, removed...More

Date of visit: August 2021
Helpful?1  
Digital S, General Manager at Pen & Wig, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to let us know how we did. We will pass your comments on to Jack. We look forward to your next visit! Take care!

Reviewed 7 August 2021

Myself and three other female friends attended on a Saturday afternoon for some drinks. Opposite us was a table of guys who seemed to be minding their own business however, when one member of their table got up to walk somewhere he slapped one of...More

Date of visit: August 2021
Helpful?
Digital S, General Manager at Pen & Wig, responded to this reviewResponded 2 weeks ago

Hi 182georgiap, thank you for taking the time to leave a review for us at Pen & Wig. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your...More

Reviewed 23 June 2021

Have visited/eaten here many times. Salads always beautifully fresh. Unfortunately on this occasion, most items were off the menu due to 'problems with supplier/delivery. I understand this can happen but whilst there are 'problems', there's always supermarkets in the meantime. So looking forward to the...More

Date of visit: June 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

Hello 44janm, thank you; we appreciate your feedback.

Reviewed 2 June 2021 via mobile

Good food and a nice garden. Quick service too. Would have been nice to not do all via an app and get some service but was fine.

Date of visit: May 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

Chatterbec, we're glad to hear you enjoyed your visit. Thank you again for the great review!

Reviewed 25 May 2021 via mobile

Well what can I say we where given a warm welcome when we got there we did not book there covid regs where gd every member of staff wearing masks and where nice plus we where able to take are dog in which was gd...More

Date of visit: May 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

Thank you for taking the time to let us know how we did. We hope you have a great day!

Reviewed 17 May 2021 via mobile

Not allowed to book multiple tables I've never heard such nonsense in my life the customer service in this venue is appallingMore

Date of visit: May 2021
Helpful?
Jon B, General Manager at Pen & Wig, responded to this reviewResponded 18 May 2021

Hi Rhys, thanks for leaving us another review, we are sorry to hear that you were disappointed you were unable to book for a group of 10, however we do have strict guidelines that all venues should be following, below is the guidance directly from...More

Reviewed 14 May 2021

Great service, very good gin selection! And I love the beer, Jon is an absolute legend and Pen and Wig has best hospitality in town.

Date of visit: May 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

927markis, thank you so much for the positive review!

Reviewed 14 May 2021

Jon is the best. Best pub in Cardiff 10/10. Staff are lovely :) the Gin selection is really good :).

Date of visit: May 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

Hello Chloemin707802, thank you; we appreciate your feedback! We hope to see you soon!

Reviewed 14 May 2021

So this pub is very nice- has a good heater! 10/10 would recommend good prices as well! They have a really good selection of gin ❤️

Date of visit: May 2021
Helpful?
Digital S, Owner at Pen & Wig, responded to this reviewResponded 1 July 2021

5agathac, we are so pleased you enjoyed your visit to Pen & Wig!

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Sherlock67
2 December 2017|
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Frequently Asked Questions about Pen & Wig

Pen & Wig is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4