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The Gatekeeper

9-10 Westgate Street | CF10 1DD, Cardiff CF10 1DD, Wales
+44 29 2064 6020
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Overview
  • Excellent20%
  • Very good32%
  • Average21%
  • Poor15%
  • Terrible12%
Travellers talk about
“curry” (4 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
9-10 Westgate Street | CF10 1DD, Cardiff CF10 1DD, Wales
All Details
Write a ReviewReviews (256)
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11 - 20 of 250 reviews

Reviewed 30 September 2017 via mobile

This is a very busy pub and the staff always seem to be new and therefore do not know a lot about product. A few staff had to ask other members of staff questions during serving and this then slows the process down and builds...More

Thank Dave O
PubManager1749, General Manager at The Gatekeeper, responded to this reviewResponded 7 November 2017

Thanks for the review, apologies if you are unhappy with the level of service, but everyone needs time to train and learn the job role when they are new. We try to serve every customer in turn, but hopefully you can appreciate that when it’s...More

Reviewed 23 September 2017

I came here with a few friends before catching the train back home. We decided to order food and I was pleasantly surprised to see that they have a separate menu for those who cannot eat dairy. We ordered food and had a few drinks....More

Thank 89Jenks
PubManager1749, General Manager at The Gatekeeper, responded to this reviewResponded 28 September 2017

Thank you for taking the time to review us, I’m pleased you enjoyed your visit and we look forward to seeing you again

Reviewed 19 September 2017 via mobile

Always a pleasure to visit The Gatekeeper when visiting Cardiff. New menu with more Welsh products on the menu including Welshcakes and Penderyn whisky. Good steaks this Tuesday.

Thank Hugh S
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 28 September 2017

Thank you for taking the time to review us, I’m pleased you enjoyed your visit and we look forward to seeing you again

Reviewed 3 September 2017 via mobile

The Gatekeeper is a good place to meet up and have a drink. The service isn't great but the bar is busy. If there happens to be a group of young pretty girls at the bar you will not get served as all the male...More

Thank Walth58
PubManager1749, General Manager at The Gatekeeper, responded to this reviewResponded 28 September 2017

Thank you for taking the time to review us

Reviewed 27 August 2017 via mobile

We went their for our lunch trying to have broccoli Stilton soup but it's none left. The staff were helpful but I wanted soup it's none left but I had jacket potato with salad but it's no salad at all which is dreadful making me...More

Thank John M
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 28 September 2017

Thanks for the review, the soup is no longer on the menu and that is the reason we did not have it in stock, regarding the salad I have responded to your complaint made to our head office.

Reviewed 12 August 2017 via mobile

After a long hard slog at work, I ventured to the gatekeeper of which I've heard mysterious yet alluring reviews from my fellow co workers. I entered the establishment with awe and excitement. The lighting was just right, not too harsh on the eye sockets...More

Thank cannylass94
PubManager1749, General Manager at The Gatekeeper, responded to this reviewResponded 28 September 2017

Our northern langer is a good egg! Thank you for the review...........I think!

Reviewed 31 July 2017 via mobile

This is a superb pub across the road from the principality stadium the real ales are advertised on a board along with a managers special the pub was packed to the rafters but the service was excellent the steak pudding and chips and the chilli...More

Thank John M
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 11 August 2017

Thank you for these kind words, I am glad you enjoyed your visit with us, Please do come again soon. We look forward to seeing you

Reviewed 17 July 2017

Wanted a snack before going to the Principality Stadium so called in. It was horrendously busy but we managed to find seating. Drinks were served in plastic glasses, not my favourite but I could understand the reasoning. There was a limited menu, don't know if...More

Thank Lin S
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 11 August 2017

Hi, Thank you for these kind words, I will pass them onto staff, We unfortunately have to serve in plastics during events as per the licensing and we reduce our menu to help speed up service times on these busy days, We hope to see...More

Reviewed 11 July 2017

Had lunch here and food was good! Environment at the place is so relaxing. This is the first place I got the chance to drink non-alcoholic beer! Location is so strategic for people visiting Cardiff. I will come again!

Thank Clueless279
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 17 July 2017

Hi, Thanks for the feedback, Glad you enjoyed your visit and your first non-alcoholic beer. Your comments will be forwarded to staff. Hope to see you again soon

Reviewed 7 July 2017

The service was not the best. It was a Sunday night, and not particularly busy. We ordered a round of drinks which were served reasonably quickly. We then tried to order food. There was only 1 person behind the bar who was filling the fridges....More

Thank Dave B
PubManager1749, Manager at The Gatekeeper, responded to this reviewResponded 10 July 2017

Hi, Thanks for the feedback. I will look into this. Hope you come back and try us again

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Ask a question
Questions & Answers
Steve1007Cardiff
21 June 2017|
AnswerShow all 2 answers
Response from Steve1007Cardiff | Reviewed this property |
As you are obviously unaware as you obviously can't see that well but I am in a wheelchair due to MS I do not have energy or money to go around to different places so wind your neck in
0
Votes
Linsey W
11 August 2016|
AnswerShow all 3 answers
Response from PubManager1749 | Property representative |
Hi, Not really, we do have a small external area with some tables & chairs
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Bar Scene, Groups
Open Hours
Sunday
08:00 - 00:00
Monday
08:00 - 00:00
Tuesday
08:00 - 00:00
Wednesday
08:00 - 00:00
Thursday
08:00 - 00:00
Friday
08:00 - 01:00
Saturday
08:00 - 01:00
Location and Contact Information
  • Address: 9-10 Westgate Street | CF10 1DD, Cardiff CF10 1DD, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2064 6020
  • E-mail
Description
The Gatekeeper is a 2 bar, 3 floor operation, specialising in real ales & ciders. We offer a wide selection of food and drinks at value for money prices.The site was formerly Phillips Auction house, until 2001 when JDW breathed new life into the building.Only a stones throw away from the Millenium Stadium the home of Welsh Rugby, the pub generates an amazing atmosphere on match days that is unique in the city.
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