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Cosy Club Cardiff

Claimed

Ratings and reviews

Certificate of Excellence2015 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Bar, British, Vegan Options, Vegetarian Friendly, Gluten Free Options

Location and contact

About
Quirky, eccentric and playful the Cosy Club offers informal casual dining, drinking and lounging in a homely and family friendly environment. 'Think gents club meets village hall meets cricket pavilion.'
PRICE RANGE
US$9 - US$20
Special Diets
Vegan Options, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Bar, British
FEATURES
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (1,310)
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1,295 results
Traveller rating
460
385
240
118
92
Traveller type
Time of year
LanguageEnglish
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460
385
240
118
92
Show reviews that mention
All reviews brunch tapas macaroni cheese hash steak vegan menu quirky decor city centre lovely atmosphere hayes rugby
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1 - 10 of 1,295 reviews
Reviewed today via mobile

Furnishing and decor good Food just average not worth The money Asked to have seat near window informed by front house staff that only half restaurant could be used by customers due to the fact he was the only staff working

Date of visit: February 2019
Thank jacy60
Reviewed 4 days ago via mobile

Really slow service today at cosy club this afternoon! The wait staff all seemed quite unhappy and unwilling to serve... Food was okay. Wouldn’t recommend.More

Date of visit: February 2019
Thank Susie5089
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 4 days ago

Good Afternoon Susie5089, Thank you for taking the time to leave us a review. I am terribly sorry to hear that you felt members of our team seemed grumpy and unhappy. This is really not the service that we strive for in Cosy Club. I...More

Reviewed 1 week ago via mobile

Went with a group of friends for a birthday. Venue is lovely. Food and drinks are nice. But the service was a real shame. We had to get someone’s attention for everything- can we order please, can we get more drinks please, can we have...More

Date of visit: February 2019
Thank Lucydol7
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 4 days ago

Good Afternoon Lucydol7, Thank you so much for taking the time to leave us a review. I am glad to hear that you enjoyed our food and drinks. I am however, terribly sorry to hear that you felt the service was slow and inattentive. This...More

Reviewed 1 week ago via mobile

Good quality food. Excellent choice including vegitarian options. Match day, big screens ,great atmosphereMore

Date of visit: February 2019
Thank wally02
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 1 week ago

Good Afternoon wally02, Thank you so much for taking the time to leave us such a splendid review. I'm so glad to hear that your visit was fabulous and we hope to see you again soon. Perhaps for another match day? Kind Regards, Katie Assistant...More

Reviewed 2 weeks ago

If I could rate it zero, I would. We decided to go here for my friends birthday on Sunday the 3rd of February. At first glimpse it looked inviting and seemed like a nice environment however this soon ended. Once we had ordered not only...More

Date of visit: February 2019
6  Thank gothika2222
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 2 weeks ago

Good Afternoon gothika2222, Thank you for taking the time to leave us a review. I am sorry to hear that you felt the food was not up to standards and I have passed your comments on to our kitchen team. I am sincerely sorry that...More

Reviewed 2 weeks ago via mobile

Decided to go for Brunch. A decidedly underwhelming experience. Took a long time for anybody to notice that we were waiting, as instructed by the sign, to be seated. Eventually, we were shown to a table. After ordering coffees and accepting an extra ‘couple of...More

Date of visit: February 2019
3  Thank stellam523
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 2 weeks ago

Good Afternoon stellam523, Thank you for taking the time to leave us a review. I am really sorry to hear that your most recent visit wasn't particularly splendid. I have passed your comments regarding the food onto our kitchen team to ensure this was an...More

Reviewed 3 weeks ago via mobile

Beautifully furnished. As in the name ‘cosy’ it is a comfortable environment...it’s the food that lets the venue down. Basically an up market (due to furnishings) burger and bacon joint. Buy a McDonald/Burger King and eat it off a plate...you get the same thing for...More

Date of visit: January 2019
2  Thank Visitingtonight
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 3 weeks ago

Good Afternoon, Visitingtonight, Thank you for taking the time to leave us a review and I am very happy to hear that you like our decor and furnishings. I am however, sorry to hear that the food wasn't to your likening. Maybe in the future,...More

Reviewed 4 weeks ago via mobile

Came here with a client and it's such a wonderful environment and the food was incredible. Service as always was great. Think I was served by kym? She was v happy and attentive. Will definitely be back soon.More

Date of visit: January 2019
Thank Sarah O
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 3 weeks ago

Good Afternoon Sarah O, Thank you so much for taking the time to leave us such a splendid review! I have passed your comments on to Kim, and she is delighted that she made your visit to us special! She is most definitely an asset...More

Reviewed 4 weeks ago

I have been to this places many times. Always excellent food and service. Yesterday was very different. Hour wait for a table. Hour and a half wait for food. When we enquiried what the delay was the answer was it was delayed because we had...More

Date of visit: January 2019
3  Thank Starfish6659
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 4 weeks ago

Good Afternoon Starfish6659, Thank you for taking the time to leave us a review. I am terribly sorry to hear that you had such a delay on your food when you dined with us yesterday. I can assure you that this is not up to...More

Reviewed 4 weeks ago

Had drinks here before but food for the first time! Service was GREAT! Food was INCREDIBLY TASTY! Window Seat watching the World go by. Bliss!More

Date of visit: January 2019
Thank MamguCymraeg
CosyClubC, Manager at Cosy Club Cardiff, responded to this reviewResponded 4 weeks ago

Good Afternoon MamguCymraeg, Thank you so much for leaving us such a splendid review! I am so glad that you enjoyed both the food and the service and I’m so happy that you managed to get a window seat in the restaurant. One of my...More

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Questions & Answers
Ask a question
London1947
13 October 2018|
AnswerShow all 2 answers
Response from Jen_Keenan | Reviewed this property |
Menu is online
0
Votes
74suzi
23 January 2018|
Answer
Response from LindaG734 | Reviewed this property |
Sorry, only just picked up your message. I am not sure if the vegetarian food is prepared in a separate area
0
Votes
Wendy V
17 December 2016|
AnswerShow all 2 answers
Response from derbyeditor | Reviewed this property |
Hi Wendy. Yes, we have a lift to the first floor and all tables are fully accessible. Kind regards, Cosy Club
1
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