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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
Bar, British, Pub
FEATURES
Television, Serves Alcohol, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Waterfront
Reviews (1,074)
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1,056 results
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Traveller rating
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All reviews cardiff bay mermaid quay quick service great pub wetherspoon
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Reviewed 5 days ago via mobile

Fine for a drink, food has gone downhill. Food is microwaved & arrives really quickly. Nice terrace for drinks upstairs. Cheap but not so cheerful

Date of visit: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Ordered burger which is supposed to come with chips for £8ish. Burger came out without chips, asked the waiter and said he'd come back with them separate. 45 minutes later, burger gone, still no chips and no apology or refund from staff.

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2024

Have visited a lot of Spoons in my time this is by far the worst tables not cleared run out of glasses food covered floor while staff still had time to stand around talking while customers pay higher prices than other spoons. This is a...building that lacks any form of character with staff who have no customer service skills there are better close by which I have now discovered so no need to return.More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2024

If I could give this place a zero I would have. OK it's Friday night staff are in short supply takes ages to get your food and the place is disgusting food on floors and tables ladened with dirty plates. No glasses at bar only...tumblers for drinks. Food was cold and unappetising, never again will I return my fellow friends said a load of shi.tMore

Date of visit: May 2024
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Reviewed 10 May 2024 via mobile

Well I must say it's awesome it's a busy Friday sunny evening. I have watched the manager clear tables the queue for the bar was cleated within minutes by the stage behind the bar I have been here many times before and tonight is by...far the best time ever Well done 👏More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2024

I visited today Friday the 10th May I had a lovely breakfast When using the Disabled toilet I must say how spotlessly clean and fresh smelling it was

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2024

Went for lunch before theatre trip, found a table and ordered, food was served quickly and was.very nice had scampi chips were hot and tasty as was the scampi. A drink was included in the price, se had tea and could have gone up for...more, we seen tables being cleared and wiped quickly.More

Date of visit: May 2024
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Reviewed 20 April 2024

Visited here this afternoon, after visiting the cinema. Ordered food and a drink which arrived quickly. It was busy when we arrived, not many tables available, but we did find one, had to clear the table first, as it still had plates and glasses on...it. The staff were run off their feet, and it seemed to me that there wasn't enough staff on. More staff needed now the weather's changing. However, the food was lovely and staff pleasant.More

Date of visit: April 2024
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Reviewed 3 March 2024

I was served a second hand dish, Chicken Tikka Masala! The chip underneath was marked with sauce stains and it was cold. HOW ON EARTH CAN THIS HAPPENED? SO DIRTY, DON'T GO! I asked for a replacement and the manager DID NOT EVEN APPROACHED ME....DIRTY PEOPLE WORKING THERE! DON'T GO!More

Date of visit: March 2024
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Reviewed 16 February 2024

Unfortunately the employee that took the order was miserable and rude. Won't be using again. He obviously didn't want to be there.

Date of visit: February 2024
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Reviewed 26 January 2024

I enjoy going to this pub and sitting on the terrace upstairs, even in the bad weather. However, Inbev (brewer of Stella Artois) is Wetherspoons' brewery partner and Stella Artois is their main continental lager product. A massive venue like this must be shifting gallons...of the stuff every single day. So, how can it be 'off'??? I only had to out my nose to the pint to detect the smell.More

Date of visit: January 2024
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Reviewed 10 January 2024

Visited for drinks - first complete week in January. Good atmosphere, great value drinks -prompt, polite service. Imagine in the better weather, you would get stunning views of the Bay.

Date of visit: January 2024
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Reviewed 30 November 2023

Second time of trying . Again the food was disappointing. I ordered the festive chicken, bacon and stuffing panini with cranberry sauce. The panini was very underfilled with chicken the bacon was dry and soggy stuffing. Never found the cranberry sauce. The panini itself was...stale. I ate it because I was hungry, but felt that no effort was made in cooking my meal. I have since read other reviews and am shocked to see the bad experiences others have had. Get your act togetherMore

Date of visit: November 2023
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Reviewed 26 November 2023 via mobile

Nice looking Spoons. Good atmosphere. My vegan beyond meat burger could have been better though as it looked quite flat and cheap rather than a nice resteraunt/pub burger.

Date of visit: November 2023
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Reviewed 24 November 2023

If I could give 0 star's I would, food awful, staff attitude, especially the duty manager, so little wonder the staff behave like they do, disgusting, avoid, avoid avoid

Date of visit: November 2023
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Questions & Answers
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hinksman
9 January 2019|
AnswerShow all 4 answers
Response from TheMountStuart | Property representative |
Hi there. I’m afraid we don’t take any reservations between April-September. Walk ins only. Hope this helps. See you soon
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THE MOUNT STUART, Cardiff - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Mount Stuart

The Mount Stuart is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5