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The Waterguard

££ - £££, British,
Harbour Drive, Cardiff CF10 4PA, Wales
+44 29 2049 9034
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Overview
  • Excellent39%
  • Very good22%
  • Average13%
  • Poor7%
  • Terrible19%
Travellers talk about
“steak pie” (2 reviews)
“pineapple” (2 reviews)
“salmon” (2 reviews)
Open Now
12:00 - 22:30 Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Harbour Drive, Cardiff CF10 4PA, Wales
All Details
Write a ReviewReviews (109)
Traveller rating
Traveller type
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1 - 10 of 108 reviews

Reviewed 3 weeks ago via mobile

Very pleasant surroundings. Comfortable and clean inside. We ordered food. It came quickly. But in my opinion the portions were perhaps too measured. Either get smaller plates or just increase the chips on the plate to make it look like an adults meal! I probably...More

Thank Mobsue
Reviewed 3 weeks ago via mobile

I visited with some family and friends on a bank holiday weekend. It was understandably busy and there was a long queue inside. The bar staff were shouting at customers to come down to the next available barmaid/man but this wasn’t in a friendly tone...More

Thank laurenwoods3939
A TripAdvisor Member
11
Reviewed 17 May 2018 via mobile

So unwelcoming, NOT pet friendly, will not return. We visited with family for a quick drink taking along our cavapoo pup. NOT dog friendly, very rude and awkward. Limited drinks which I understand but rude and abrupt when telling us this. Staff were so unfriendly,...More

1  Thank A TripAdvisor Member
Reviewed 16 May 2018 via mobile

Visited here for lunch the place was very clean and dog friendly. Ordered a starter which was pork pie with mushy peas thinking it was going to be home made as the staff member told me they only cook a few. When it arrived it...More

Thank Ian A
Reviewed 15 May 2018 via mobile

Since the new management have arrived the service and reception is dreadful. The landlord/ manager was very rude, miserable and moody. Not friendly at all. We will not be going there Again.

1  Thank sfapril1964
Reviewed 6 May 2018 via mobile

I tried to order a Samuel smith and was shouted at ' which one' . Another barmaid said that Samuel smith was the brewery. Please don't ask the barmaid for a sam Smith because you may feel really small. It would of been nice if...More

Thank seaj1one
John P, Manager at The Waterguard, responded to this reviewResponded 7 May 2018

There are drinks menus which explain all the drinks. Sorry but we cannot explain the ins and outs when we are VERY busy. I have checked with the bar staff and maybe the voice was raised because we were busy. As you can see we...More

Reviewed 11 April 2018 via mobile

My partner and I decided on this place as it is in a slightly less busy area than the main food courts and thought quality would be better than the usual chains, should have walked on by. It was bank holiday Monday when we visited...More

Thank hforro
Reviewed 10 April 2018 via mobile

It’s a great location on Cardiff bay but I found it a poor pub. It was quite bland inside and as a Sam Smiths pub, no real range of beer to choose from. They didn’t even have a beer on hand pump - can’t remember...More

Thank smith1265
John P, Manager at The Waterguard, responded to this reviewResponded 11 April 2018

We are sorry you did not enjoy your visit or our fantastic range of Sam Smiths beers in our excellent bayside pub.

Reviewed 5 April 2018 via mobile

We visited this restaurant on a day only visit to Cardiff ,having no idea where to eat,we walked past and liked the look of it. We were greeted warmly and made our choices. My husband had a very good beef burger and I had a...More

1  Thank Gill C
John P, Manager at The Waterguard, responded to this reviewResponded 11 April 2018

Thank you for your kind comments. We are glad you enjoyed your visit.

Reviewed 31 March 2018 via mobile

The visit started badly and deteriorated steadily! Staff couldn’t manage the card reader, wine cooler or accurately record our order. Some of the most slap dash customer service I’ve endured in years. Starters arrived with mains - 1 of 4 mains was left off the...More

Thank John R
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Questions & Answers
Jeff h
22 August 2017|
Answer
Response from traveling-family36 | Reviewed this property |
It was casual, British specialties. I had a cheese and onion pie, something like that. There was a good variety.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Drinks
Restaurant features
Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available, Wine and Beer, Digital Payments, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups, Bar Scene
Open Hours
Sunday
12:00 - 22:30
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: Harbour Drive, Cardiff CF10 4PA, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2049 9034
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