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Papa John's

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208 City Road, Cardiff CF24 3JG, Wales
+44 29 2047 1222
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  • Excellent20%
  • Very good16%
  • Average18%
  • Poor9%
  • Terrible37%
6 days ago
27 Dec 2017
“Awful customer service-Lack of staff”
Closed Now
Pizza, Fast food
££ - £££
208 City Road, Cardiff CF24 3JG, Wales
All Details
Write a ReviewReviews (55)
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1 - 10 of 55 reviews

Reviewed 6 days ago

I ordered some pizzas from what I thought was the City Road branch only to be told it was going to be coming from the Thornhill branch which is further away from me. The pizzas however arrived within 45 mins and looked really nice and...More

Thank pam s
Reviewed 27 December 2017 via mobile

I made an order for delivery which arrived after 1 hour. I was missing two side orders, the delivery driver called the canton branch and told the person at the end of the line that he had forgotten about my side orders. I had to...More

Thank Bianca M
Reviewed 18 December 2017 via mobile

Seems that the staff in this venue don't know that their pizza bases are vegan. They told my boyfriend multiple times that there were no vegan options. But the base, sauce, veg toppings, special sauce, and other dipping sauces are clearly stated to be vegan...More

Thank TattySmarts68
Reviewed 2 December 2017

If you are want a pizza delivered in Cardiff make sure IT'S NOT the City Road shop. On Friday 1st December at 9pm I ordered 2 pizzas and 2 sides online for delivery. At 10pm i phoned the shop to find out where my food...More

Thank Paul R
Reviewed 4 September 2017

Got all the meats on a personal pizza. Really quality ingredients and for some reason this papa Johns is better than the Canton one. I do really love this place.

Thank Aston B
Reviewed 11 August 2017 via mobile

I made the mistake of ordering from the City Road branch as that is the nearest for delivery according to their website. After an hour of waiting, I called the store, to enquire whether my order had left- fearing it may have been delivered elsewhere...More

1  Thank Chi M
Reviewed 26 July 2017

Do not order from this branch! The delivery takes too long and when you phone them up, they will just lie that the delivery is on its way which is simply not true!!!

1  Thank xperia101
Reviewed 15 July 2017 via mobile

Ordered here on night from our hotel. Was told the pizza would arrive in about half an hour, no problem. 1 hour later, called to follow up on ETA of pizza as have 2 children waiting to eat as well. Was told that our pizza...More

1  Thank raymondfamily2017
Reviewed 20 June 2017

I called Papa John's around 9pm tonight (2 hours before closing time) and ordered my food. I was told over the phone that delivery would take 1 hour and 30 minutes. 1 hour and 45 minutes later I called them back up again and asked...More

1  Thank _eagleclaw93
Reviewed 26 May 2017 via mobile

DOMINOES WHO?!? Papa johns is now my much favourite pizza takeaway. It's clean tasting, non greasy. Great customer service and great products. Keep up the good work!

Thank WalterPayton34
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Delivery, Takeout
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 208 City Road, Cardiff CF24 3JG, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Cardiff
  • Phone Number: +44 29 2047 1222
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