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Tenkaichi Sushi & Noodle Bar

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Ratings and reviews

Certificate of Excellence2015 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

PRICE RANGE
US$16 - US$24
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Japanese, Sushi, Asian
FEATURES
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Reviews (235)
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232 results
Traveller rating
93
75
27
22
15
Traveller type
Time of year
LanguageEnglish
More languages
93
75
27
22
15
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All reviews bento box ramen nigiri noodles katsu salmon hand rolls seafood city road wagamama kimuchi chopsticks
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1 - 10 of 232 reviews
Reviewed 1 week ago via mobile

Fantastic food and huge portions. Great value for money and the staff are extremely polite and friendly. We'll definitely come back again. Thank you for making our Valentine's Day so special!More

Date of visit: February 2019
Thank David L
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 1 week ago

Thank you David. I'm so pleased that you and your Valentine had a lovely evening. We look forward to providing you with the same high standards and warmth of welcome, in the months and years to come. Thanks again from all at Tenkaichi Cardiff "Good...More

Reviewed 1 week ago

On 8 February 2019 I wrote: "This has been, for an age, our go to for sushi and katsu in Cardiff. However, much to our chagrin, the menu changed last year. A very frequent Friday night treat was a chicken katsu curry with a side...More

Date of visit: December 2018
1  Thank Gormodoblant
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 1 week ago

Thanks for your update. I only took over as manager last year and would love to hear your feedback first hand, so that I can understand the Katsu issue properly? It was and still is our best selling menu item, before and after the menu...More

Reviewed 3 weeks ago via mobile

Title says it all, way overpriced, and menu has lost its uniqueness, won’t be going back. It used to be known for authentic Japanese at a reasonable price and now it’s unaffordable for a regular visit and not good enough for a special occasion.

Date of visit: January 2019
Thank sarahjc23
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 1 week ago

You hit the nail on the head when you used the word Authentic Sarah. Unfortunately Authentic ingredients (we import over £1,000 worth every week from Japan) are not cheap. We still think we represent exceptional value for money though, really sorry to see you go.

Reviewed 16 January 2019 via mobile

Went here again as we have not been for over a year. The food was great Chefs Nigiri special was great as was all the rest of the food. The menu has been updated since the last time we were there, still the food old...More

Date of visit: January 2019
Thank Bluebirds115
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 1 week ago

Thanks for giving us 5 stars, we really appreciate your feedback. Glad you like the menu changes. We have removed the dishes that people rarely ordered and replaced them with something new. As you say all the old favorites remain and the portions are still...More

Reviewed 6 November 2018 via mobile

Favourite dishes now not available, and changes to others that seem bizarre, for example the addition of Marie Rose sauce to the tempura maki. The portion sizes also seem to be decreasing. I still enjoy eating here, but it's just not as good.More

Date of visit: October 2018
1  Thank Lucy-Ann P
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 7 November 2018

Hi Lucy-Ann, sorry your favourite dish is no longer on our new menu. Many of the changes were to make the menu less complicated, others to add improvement and some for environmental sustainability reasons and it was inevitable that some of our long standing customers...More

Reviewed 30 October 2018

This is my family's favourite restaurant and we have been going regularly for the last 10+ years. Over the last few months things have been changing. The portion sizes have become miniature and the quality has taken a hit. Prices have also gone up... It...More

Date of visit: October 2018
1  Thank George S
LloydW459, Owner at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 31 October 2018

Hi George, I'm really sorry to hear of your disappointment, we really do care about all our customers and are really sorry that you feel the way you do. We have changed the menu considerably, introducing lots of new dishes which are well loved by...More

Reviewed 25 October 2018

First time visiting this place, it wont be the last. The sushi platter was tremendous. A warm and friendly environment to dine in too.More

Date of visit: October 2018
Thank dipper84
LloydW459, Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 28 October 2018

Thanks for taking the time to review our Japanese Restaurant in Cardiff. We are thrilled that you liked our New Sushi Platter, full of Chef's amazing creations. We would love to see you and all your friends again soon! Many thanks from all at Tenkaichi...More

Reviewed 14 October 2018 via mobile

Cafe type dining - we really like the informality. Sat in the window and watched the world go by - and the food was fresh and tasty as usual. Fresh sashimi and maki, and a bowl of miso. All tasty and rice cooked to perfection....More

Date of visit: October 2018
Thank HuwG_13
Reviewed 3 October 2018 via mobile

Enjoyed a load of sushi here, top notch stuff thoroughly enjoyed! A nice selection of beers also added to the visit and great service. Looking forward to my return!More

Date of visit: September 2018
Thank barny94
Lloyd W, General Manager at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 4 October 2018

Really pleased that you enjoyed your visit to our Japanese Restaurant Barnaby. It's got to be said Chef's Sushi is amazing, I'm blown away by it daily! We are adding some Chefs special Sushi on our new menu, so next time you come, you are...More

Reviewed 7 September 2018

Really like Tenkaichi and eat here often, but have had to score only a 3 on this occasion because it's becoming so difficult to make reservations. The online system works sometimes - on others you arrive to find that your booking hasn't been registered and...More

Date of visit: August 2018
Thank Eriketo
Lloyd W, Owner at Tenkaichi Sushi & Noodle Bar, responded to this reviewResponded 8 September 2018

Thank you Eriketo, I'm on the case! I'll investigate this and sort it asap, thank you so much for letting us know. I just tested the system and it worked for me, but I'll let our web guy know, maybe its a browser issue. I'll...More

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