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The Queen's Hotel

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Ratings and reviews

Certificate of Excellence2015 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
This restauarant is part of the JD Weatherspoon chain,Which opened in July 2009
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
CUISINES
Bar, British, Pub
FEATURES
Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (118)
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115 results
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42
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10
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LanguageEnglish
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33
42
19
11
10
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All reviews steak coleslaw queens hotel piping hot ate here pub food wetherspoons ales
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1 - 10 of 115 reviews
Reviewed 4 weeks ago

Wife and I had decided to eat on a Thursday Curry Club night. After ordering the manager came back to aplogise for not having the "Flaming Dragon Curry" which I'd ordered. I was disappointed especially as it was my birthday! The manager on seeing my...More

Date of visit: January 2019
Thank Deniadave
Reviewed 1 January 2019 via mobile

Visited here before we went out on New Years Eve . Lots of dirty plates etc on tables . Wasn’t very warm didn’t seem to be any heating . Bar top was filthy and sticky . Pizza we had was ok but portion of Chilli...More

Date of visit: December 2018
Thank DeeeCee
Reviewed 18 December 2018

Food was typical pub grub. Lots of drunks in the pub. Breakfast cold. I usually enjoy Wetherspoon food but a place to avoid

Date of visit: December 2018
Thank Vanetta
Reviewed 9 November 2018

A weatherspoons which shows live sport! first one I have come across, it's a good pub with cheap drinks, the live sport was certainly a bonus.

Date of visit: November 2018
Thank mrmatthewcurtis
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Thanks for the review! So glad to hear you enjoyed your time with us. You should join us for the RBS Six Nations, the pub has such a good atmosphere on match days!

Reviewed 22 October 2018

It's a bit more livelier than most Spoons are, mainly because it has music but it also has a cheeky dance floor tucked away at the back which is fair enough, open until 2am on the weekend too. I didn't actually see the dancefloor area...More

Date of visit: October 2018
Thank jerryhughes101
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Glad you enjoyed your time with us and we hope to see you again soon!

Reviewed 1 September 2018 via mobile

We called in and met up with friends it was quite busy. But the service was very good the tables were all cleared quickly. Wetherspoons are always good value so a good night was had.

Date of visit: September 2018
Thank daveNewport
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Thanks for the review! Hope to see you again soon

Reviewed 23 August 2018 via mobile

Disgusting behaviour from a few members of staff including the manager. Had a lovely birthday night bowling with Family and friends, which was soon ruined by this place. We chose here for a couple of quiet drinks. After about an hour and a half my...More

Date of visit: August 2018
Thank Gemma S
Reviewed 17 August 2018 via mobile

Weve often stopped in here for food when we've been in Newport town, and the staff are always friendly and the food is always served quickly and hot. One of the staff members stood out particularly as she was friendly and smiling, her name was...More

Date of visit: August 2018
Thank Melon1789
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Thank you for the review. I will pass on your lovely comment to Kia as it's always nice to have positive feedback. Hope to see you again soon!

Reviewed 12 August 2018

I visited here today with my partner. When we arrived, it looked as though a bomb had gone off. We sat on table 11 and had to clear the table ourselves. All the other tables around us were full of empty plates and glasses. We...More

Date of visit: August 2018
Thank Ian H
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Thank you for taking the time to leave us a review. I would like to apologise. We do try and rota the correct amount of staff on for the amount of trade but occasionally we get caught out either by being busier than expected or...More

Reviewed 3 August 2018 via mobile

I could get over not having a straw but the attitude the staff had when I asked for a straw was terrible. The answer I got was people complained about the paper straws? I know it sounds like a small issue and I'm not a...More

Date of visit: August 2018
Thank Bristol1990
QueensHotelNewp, Manager at The Queen's Hotel, responded to this reviewResponded 27 November 2018

Sorry to hear this is how you were addressed. As a company we have switched over from plastic straws to paper ones which with some customers was not viewed as a positive change. Although they are not displayed on the bar we do have some...More

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Questions & Answers
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melaniegriffiths2017
18 October 2017|
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Response from QueensHotelNewport | Property representative |
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