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Wagamama

Claimed

Ratings and reviews

Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value

Details

CUISINES
Japanese
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features, about

Location and contact

Reviews (213)
Filter reviews
210 results
Traveller rating
143
43
14
6
4
Traveller type
Time of year
LanguageEnglish
143
43
14
6
4
Show reviews that mention
All reviews ramen steamed buns prawn pad thai chicken steak green tea open kitchen type of food excellent customer service cooked fresh delicious meal love this place side dishes great lunch many thanks friday night lovely food
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1 - 10 of 210 reviews
Reviewed 5 days ago

Wagamama is a winner for us. We love the food and put up with the bench seats and noise... This is a good branch: not outstading but quite acceptable!

Date of visit: December 2018
Thank tommyzulu
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 4 days ago

hey tommy, thanks for taking the time to leave us a review! we are so pleased to hear you always enjoy your visits with us + we hope to see you again soon

Reviewed 2 weeks ago via mobile

Eaten at this restaurant loads of times. Love it! Food and service great apart from one complaint. The meals never arrive at the same time and so either I’m eating and my wife is playing with her chopsticks or vice versa. When I asked why...More

Date of visit: February 2019
Thank alan999jones
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 1 week ago

we are glad that you are fan! we deliver the dishes at different times as we bring them to you as soon as they are ready to ensure they are as fresh as they can be when they reach you

Reviewed 2 weeks ago

Ordered our food but it came randomly, hence our preferred 1st course came after main course, bizarre, but then told that’s how they do it. Sorry not for me.

Date of visit: March 2018
Thank Gareth C
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 1 week ago

we are sorry you are not a fan of how we do this we bring out dishes as soon as they are ready to ensure they as fresh as possible when they arrive

Reviewed 2 weeks ago

Top notch, delicious food and service. I enjoy eating here very much. Love the veggie and vegan options.

Date of visit: November 2018
Thank JessN68
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 2 weeks ago

it is great to hear that you enjoy eating with us + our vegan + veggie options thank you so much for leaving us a great review

Reviewed 2 weeks ago via mobile

We were shown to a table for two and promptly served. The main server was attentive and smiley. However, there were other staff walking round looking like they'd been force fed lemons. I had the usual greedy feast I tend to get at any wagamamas,...More

Date of visit: January 2019
Thank RyshyB
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 2 weeks ago

we are so glad that you enjoyed your visit with us! thank you very much for the great review that is an amazing order you have there perfect combination together

Reviewed 2 December 2018 via mobile

Been here a couple of times and enjoyed the experience very much. Everything is cooked fresh and the staff are very attentive to any customers with food allergies.

Date of visit: December 2018
1  Thank Curious61485807895
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 3 December 2018

hey there, thank you so much for leaving us a review. it is fantastic to hear you enjoyed your visits with us + we really appreciate your kind words in regards to the food + service. we hope to see you again soon!

Reviewed 2 December 2018 via mobile

Wonderful food, relaxed atmosphere for the whole family... Catered for my gluten and dairy allergy’s. Always Excellent Service thanks to Management. Thanks Sam and Staff. Love this place!!

Date of visit: December 2018
1  Thank butler09
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 3 December 2018

thank you for your kind words! we are super happy to hear you always enjoy visiting us + we really appreciate you taking the time to leave us this great review! hopefully we will be seeing you again in the future

Reviewed 17 November 2018 via mobile

Just left the restaurant and had the best service we have had anywhere in a long time from an amazing enthusiastic guy called Sam!! An absolute asset to your company 👌🏼👌🏼 The food was fab and totally fresh and menu was totally explained to us...More

Date of visit: November 2018
1  Thank Margaret G
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 18 November 2018

thank you for taking the time to leave us a review, we're delighted that you thought the service was amazing + the food, fab. we hope to see you in again soon

Reviewed 16 November 2018

Fantastic meal tonight. Restaurant was really busy excellent Friday night vibe. Despite being run off their feet the staff were delightful and the food as always was amazing. Thank you!

Date of visit: November 2018
1  Thank ClaudiaB1192
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 17 November 2018

hey claudia, thank you very much for leaving us this lovely review. we are so glad to hear you enjoyed the food + service that you received when you visited us. hopefully we will be seeing you again soon!

Reviewed 11 November 2018 via mobile

This is the first time I have actually used this Newport branch of this uk wide chain , fantastic, after a great movie at the cinema opposite we had a lovely supper lots of choice and as it is Asian food it is not heavy...More

Date of visit: November 2018
Thank 716iant
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 11 November 2018

we are glad that you enjoyed your post cinema meal with us + that it was delicious for you. thank you very much for the great review!

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Questions & Answers
Ask a question
jessbA1633BZ
5 November 2018|
Answer
Response from sharonsS4368FS | Reviewed this property |
No I haven’t seen any
0
Votes
liz123_13
6 December 2016|
AnswerShow all 2 answers
Response from LucyMc97 | Reviewed this property |
Pretty sure the average opening time is 11am til 9pm :)
1
Vote
tuzwalesuk
18 August 2016|
Answer
Response from SamM598 | Reviewed this property |
No, not just yet. Wagamama newport does, however, provide a full take out service!
0
Votes
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