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Turtle Bay

Claimed
Order Online
Deliveroo

Ratings and reviews

RATINGS
Food
Service
Value

Food and ambience

Caribbean, Jamaican, Vegetarian Friendly, Vegan Options, Gluten Free Options

Location and contact

PRICE RANGE
US$6 - US$32
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
Caribbean, Jamaican
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Reviews (413)
Filter reviews
412 results
Traveller rating
287
62
31
15
17
Traveller type
Time of year
LanguageEnglish
287
62
31
15
17
Show reviews that mention
All reviews goat curry duck rolls sweetcorn fritters wings plantains prawns rice caribbean food great atmosphere amazing cocktails trini doubles marley mojito friday night be visiting again birthday meal at lunchtime booked a table
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1 - 10 of 412 reviews
Reviewed 3 days ago via mobile

After visiting November last year, we knew this was our restaurant of choice for Valentine’s Day! Fabulous from start to finish! We had the set Valentine’s menu and we couldn’t have been looked after more by all of the staff members.The food was fantastic and...More

Date of visit: February 2019
Thank MasonA5678
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 2 days ago

Hello there MasonA5678, Thank you so much for your review and also for your 5 stars. I'm so happy to learn that you enjoyed your lunch here at Turtle Bay Swansea. Thank you also for giving our lovely Lauren a mention! She sure is a...More

Reviewed 4 days ago via mobile

We arrive 5 minutes before our reservation time. We are greeted by a smiling lady who escorts us to our table and tells us confidently that Lauren/Laura will be our waitress. We wait and wait and wait but there is no waitress in sight. We...More

Date of visit: February 2019
Thank ItBeLikeThat
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 2 days ago

Hello there ItBeLikeThat, Firstly, I'd like to thank you for getting back to us with your feedback regarding your visit to Turtle Bay Swansea on Valentine's Night. I personally remember you and your partner, as I was the manager that escorted you to your table.I...More

Reviewed 5 days ago via mobile

Where do I start with this review , it was just a lovely lunch altogether. Walking in the venue is stunning , I love the bar in particular, The decor is lovely & love the music playing. The staff are so friendly , our waitress...More

Date of visit: February 2019
6  Thank rayray1309
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 4 days ago

Hey there rayray1309, Thank you ever so much for getting back to us with your feedback regarding your recent Turtle Bay Swansea visit! Wow- you seem to have really enjoyed your time here with us :) Thank you for the 5 stars and for also...More

Reviewed 6 days ago via mobile

I visited the Swansea turtle bay with my partner today to celebrate Valentine's a day early and the food was absolutely amazing. It was piping hot and probably the tastiest carribean styled food I have eaten. Will definitely be returning soon. Our waitress was also...More

Date of visit: February 2019
Thank Johndave1987
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 4 days ago

Hello there Johndave1987, Thank you so much for taking the time to give us your feedback regarding your recent Turtle Bay Swansea visit. I'd like to also thank you for giving us 5 stars! I really am happy to hear that you had a brilliant...More

Reviewed 6 days ago via mobile

We all had a fab experience at Turtle Bay for a family members birthday last month! There was 15 of us and all the food and drinks that arrived were all great! The food came out piping hot and in a excellent time even though...More

Date of visit: January 2019
Thank benjieskinner
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 6 days ago

Hello there benjieskinner, Thank you ever so much for getting back to us with your feedback regarding your recent visit to Turtle Bay Swansea! I'd like to also give you an extra thank you for the 5 stars! Wow, you seemed to have really loved...More

Reviewed 1 week ago via mobile

I waited an hour for the Festival salad, the main listed ingredient being avocado. What came had a sludge teaspoon of grey avocado on top! Very disappointed as I’d had such a wonderful meal and experience at the Cardiff branch. We ordered dessert but had...More

Date of visit: November 2018
Thank Eleats
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 6 days ago

Hello there Eleats, I'd like to thank you for getting back to us with your feedback regarding your recent visit to Turtle Bay Swansea. If you could please email me at Swansea@turtlebay.co.uk then that would be great, as I'd like to discuss more about what...More

Reviewed 1 week ago via mobile

When you have las iguanas across the road with large portions and 2 for 1 cocktails all night, don’t choose here! Cocktail deal ends at 7. Portions are small and this restaurant isn’t cheap! Waitresses were messing around and very inattentive and did not tell...More

Date of visit: February 2019
Thank 412hannahd
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 6 days ago

Hello there 412hannahd, Thank you ever so much for getting back to us with your recent Turtle Bay Swansea visit. I would like to know more about your experience, so if it's okay could you please email me at swansea@turtlebay.co.uk and I will investigate this...More

Reviewed 1 week ago via mobile

Popped in off the cuff as we were passing, our first visit here... It was about 4.30pm on Friday evening... We had one squid starter, curried goat, Mo bay chicken as mains and two cocktails each.. Squid, goat and the chicken were really good, very...More

Date of visit: February 2019
1  Thank VicMeld13
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 6 days ago

Hello there VicMeld13, Thank you for getting back to us with your feedback regarding your recent visit to Turtle Bay Swansea. It is always great to hear when guests have had a lovely time and when our food satisfies their Caribbean tastebuds, however although it...More

Reviewed 2 weeks ago via mobile

Brought my team here for our staff night out. Attentive service, good food and great service from Lauren, Jodie, Gary & Kyle! Thanks again guysMore

Date of visit: February 2019
Thank The_Great_Wood
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 1 week ago

Hey there The_Great_Wood, Thank you ever so much for getting back to us with your feedback regarding your recent Turtle Bay Swansea visit. I would also like to thank you for giving us 5 stars! Wow, our fantastic team of Turtles really did seem to...More

Reviewed 2 weeks ago via mobile

Very disappointed with this place, waited an hour for a table yes it was busy but an hour is a bit long, also had to send a steak back twice because it was rare not medium rare which meant I did not end up eating...More

Date of visit: January 2019
Thank jayh722
ManagementT7, Manager at Turtle Bay, responded to this reviewResponded 1 week ago

Hello there jayh722, First and foremost, I would like to thank you for getting back to us with your feedback regarding your recent Turtle Bay Swansea visit. I personally remember you and your partner, as I was the manager that spoke to you at the...More

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Questions & Answers
Ask a question
Nathan K
17 December 2018|
Answer
Response from B3490VKjonathans | Reviewed this property |
If you wish to keep paying for the more you eat 😂
1
Vote
Natalie R
13 March 2018|
AnswerShow all 3 answers
Response from ManagementT7 | Property representative |
Hi Natalie R Turtle bay Swansea has a 5 star EHO score
3
Votes
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