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The Potters Wheel

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$0
CUISINES
Brew Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features

Location and contact

Reviews (193)
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190 results
Traveller rating
30
69
38
19
34
Traveller type
Time of year
LanguageEnglish
30
69
38
19
34
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All reviews faggots steak curry fish and chips wetherspoons pub saturday lunch national chain going to the theatre real ale table number in swansea city centre rushed off their feet great pub food came quickly bite to eat piping hot nice meal
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1 - 10 of 190 reviews
Reviewed 2 days ago via mobile

Ordered the 5 bean chilli and was absolutely awful. Rice came as a slab as if it had been microwaved for a third time. Now I know this is Wetherspoons, however it came out solid. The portion was tiny for the rice. Chilli came in...More

Date of visit: February 2019
Thank jessicatravels11
Reviewed 5 days ago via mobile

Went today with my boyfriend and our mates we ordered the same time but paid separately 15 minutes after out friends had their food we still hadn't had ours (mixed grill mine and bbq chicken melt his) I went To the bar to find out...More

Date of visit: February 2019
Thank Kezjj88
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 5 days ago

Dear kezj88 Thanks for taking the time to write a review. Please accept my apologies that you were disappointed with your visit. So that I can look into your complaint further, I would invite you to contact me directly. Best regards James p175@jdwetherspoon.co.uk

Reviewed 3 weeks ago via mobile

We come here as a family for food after some shopping in town sometimes. It’s not a bad place but does have a tendency for a lot of old men frequently drinking here all day. It can be hard to get a table and get...More

Date of visit: January 2019
1  Thank jimmyr2183
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 2 weeks ago

Dear Jimmyr2183 Thanks for taking the time to write a review. Best regards James

Reviewed 4 weeks ago

We were looking for a meal early evening (Wednesday 16th Jan) and called at the Potters Wheel. The pub was much quieter than we have previously seen it and we easily found a table. I am very fond of fish and chips and have always...More

Date of visit: January 2019
1  Thank Michael_SF6310RH
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 4 weeks ago

Dear Michael_SF6310RH Thanks for taking the time to write such a positive review. I will make sure to pass your comments onto the team. Best regards James

Reviewed 21 December 2018 via mobile

Never have I had a bad time in my favourite local (Whether Spoons Swansea). Me and a good group of friendly locals visit here most days and have a quaint time with no trouble with staff or customer service. But tonight, unfortunately we were targeted...More

Date of visit: December 2018
Thank Caitlin M
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 22 December 2018

Dear Caitlin M Thanks for taking the time to write a review, and please accept my apologies for your poor treatment on your recent visit. So that I can investigate further, I would invite you to contact me directly with the date and time of...More

Reviewed 5 December 2018

Areally good pub with a nice atmosphere and pleasant cheerful and attentative staff. Had a few meals in there over a weekend and despite pub being very busy food came quickly and piping hot. The lamb shank was excellent

Date of visit: November 2018
1  Thank Graham W
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 9 December 2018

Dear Graham Thanks for the great review! The Lamb shank is one of my favorites too. We hope to see you again soon. Best regards James

Reviewed 23 November 2018 via mobile

I was sat within the pub and three men came in, all around 20-30 and the female working behind the bar had not asked for identification for the 2 males and served them with out any hesitation. As the third Male ordered his food and...More

Date of visit: November 2018
Thank Journey66256416724
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 25 November 2018

Dear Journey66256416724 Thanks for taking the time to write a review. This review appears to be a duplicate from another account, however to reiterate my reply below, we will always vigorously enforce our challenge 21 policy. In this instance, the customer in question could not...More

Reviewed 23 November 2018 via mobile

I ordered my food with a pint. After I paid the lady asked me for ID. I politely asked for a refund after the disrespectful response given. I wanted the drink that I paid for however the lady denied that I bought one even though...More

Date of visit: November 2018
Thank Scenic43662069199
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 25 November 2018

Dear Scenic43662069199 Thanks for taking the time to write a review. I have looked into your complaint, and I can confirm that although an alcoholic drink was ordered, none was charged for as you could not provide proof of age, and the offer of a...More

Reviewed 23 November 2018 via mobile

I Went into the establishment with my colleagues, someone asked to return their meal politely, and the reply they received was disrespectful and derogatory. They were then denied a refund. I asked to speak to the manager. They were very unhelpful, and we were all...More

Date of visit: November 2018
Thank Sunshine34799472409
James-ShiftManager, Manager at The Potters Wheel, responded to this reviewResponded 25 November 2018

Dear Sunshine34799472409 Thanks for taking the time to write a review, and please accept my apologies if the service you received wasn't up to our usual standard. So that I can gather some further information, I would invite you to contact me directly. Best regards...More

Reviewed 31 October 2018

My traveling companion and I are engaged in a slow & informal tour of 'spoons and out of the 2 in Swansea City Centre this was the first we tried. He'd been here before and painted a grim picture of it and it's clientele. We...More

Date of visit: October 2018
1  Thank PendejoTWTD
Potters W, Manager at The Potters Wheel, responded to this reviewResponded 2 November 2018

Dear PendejoTWTD Thanks for the review. It's always great to receive such good feedback. Best regards James

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Questions & Answers
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Christine M
11 November 2015|
Answer
Response from James-ShiftManager | Property representative |
hi christine our largest steak is a 14oz aberdeen angus , priced at 12.49 this is served with the option of chips or jacket potato , peas mushroom , tomato or salad . and includes a drink . on tuesday we have a steak club... More
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