I ordered a delivery online and rang to ask how much longer it was going to be, as it was already late according to the estimated arrival time provided online. The staff on the phone did not ask for any of my details (to find...out who I was in order to provide the correct information), Before telling me abruptly ‘it’s on it’s way’, and hung up immediately, which could well have been lies as he had no idea who I was to know whether my order was on it’s way. I will NOT be ordering from again and will be advising others against it also. Pathetic service - being pleasant to customers is the least that we would expect, and the staff can’t even do that.More

To say I’m shocked upset appalled & angry would be an understatement!!! Usually I would sit in the car while waiting on our food but ended up going into Bithika tonight at around 11:10 and on arrival we walked in and the place was freezing,...we grabbed a menu and sat down, the table gave in from below us.. That wasn’t the issue in the end - when we got up to order our food we were greeted by a lovely man that took our order - straight away we noticed that this man was under pressure - he couldnt figure out the till and it looked like it was maybe his first night so we gave him a by ball on a few occasions while he sorted other people’s deliveries and food as he was the only person there When he did take our order we sat back down and then two ladies walked in and went behind the counter - to be honest I thought they were going to help him - this wasn’t the case Instead it took 3 people (2 girls and delivery driver) to sort one problem with a calculator, they stood laughing and chatting all while the guy at the front area was preparing food, taking orders handling money - I noticed my food was on the hatch - it sat there for around 10 mins all while the ladies stood laughing and chatting to the delivery driver - who also was screwing her nose up at this man because he wasn’t doing what he was supposed to be doing correctly the 2 ladies then went in to the kitchen and when they came out of the kitchen one was coughing into her hands and picking her ears if thats what theyre doing in front of customers wtf are they doing back there 😷😷😷😷 i then asked the man if they would help him he told me they were busy - really?????? my food came - then my partners - then i had to ask the chef for my naan as he came to the hatch because i then noticed he was preparing someone elses meal This man was a lot older than some of these "ladies" and to see him struggling and under pressure upset me so much especially when the ladies are looking round at us rolling their eyes and wouldnt bother helping him moral of the story - takeaway shop or not look after your co-workers and give them the correct training i will never eat from Bithika again - our meals are in the bin and i am praying that the man working tonight catches a break from those freaksMore

Just got an onion Baji kebab tonight, they must have changed chefs? The bajis were not round, and tasted under cooked. The nan did also not taste properly cooked either, kinda didn't taste like from a nan oven, plus you are only allowed one sauce....The girl on the counter was very friendly, but going from my favourite takeaway, to me never going back again, is a big leep!!More

I visited Bithika last week. I had the chicken curry with rice. It was really fresh and very tasty. Also the girl in the cashier was so kind. I totally recommend this place

I purchased some food from this company, however the issue was not with the food! The food was VERY tasty, this issue was with the white bald man who stood in the left hand corner judging women as they ordered! i assume he is a...delivery driver, he was the most sexist man i have ever met and BEWARE WOMEN! xMore

Have always liked Bithika. Been eating with them for nearly 30 years, which speaks for the quality of the food by itself. But the more recent expanded menu and meal deals are great and brings Bithika fully up to date with other competing takeaways. Highly...recommendedMore

Pity because this place use to be beautiful. Delivery was late and the food was stone cold on arrival. The korma was disgusting, watery and flavourless. The samosas were soggy and definitely not fresh.

I ordered a bithika’S special pizza Tonight lots of chicken & donner , paper’s & mushrooms , very fresh It’s really really great quality food Definitely back

If you'll do one thing in life. Avoid this place. The chips were inedible and the house sauce was thousand island sauce. Kebab meat could have been anything. If I was dying and thid was the only food available I'd sooner die.

I ordered a takeaway at the weekend from Bithika, I have been a customer for over 10 years. I could not believe when the delivery driver asked me for £13.50 for my order. I only ordered a chicken madras and poppodoms, it seems they have...put the price up by £2 within the last few weeks. The food was lovely but I will not be getting a delivery again. I expect to pay these prices in a restaurant not for a takeaway.More

Always top quality food wether it delivered or if you call in you can sit in also chilli sauce is a must and the chicken tikka is a speciality

I just wanted something lighter and different,so i ordered a vegetarian mixed starter. I was thinking it would be a nice size. There i was wrong. Came in a box just bigger than a burger size. One samosa,one onion bhagee and two tiny vegetable pakoras....Boring lettuce,onion and tomstoe salad accompanied. Why they dont add carrot and cucumber to brighten and colour the salad? Cheap skate really. I took kebab sauce and mint yogurt sauces which were nice. But at 5 pounds i should have gone for a box meal at 5.50. Food was nice but far too small.More